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“Good spot, poor beds”
Review of Hotel Duomo

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Hotel Duomo
Ranked #15 of 40 Hotels in Siena
Certificate of Excellence
Ottawa, Canada
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Good spot, poor beds”
Reviewed 2 April 2012

We chose this hotel through Trip advisor. We requested two separate beds for which we received acknowledgement. Our bedroom had one double bed. When we asked where was the other bed, the maid pulled the beds apart and remade them as two singles. Very unfortunately, the beds were now VERY narrow. As we were here only for two nights we decided to manage but once again unfortunately our night's sleep was made worse by the extremely HARD mattresses.
The front staff were helpful with directions and maps. The breakfast was excellent.

Room Tip: Do not accept a divided double bed for two singles.
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  • Stayed March 2012, travelled with family
    • Value
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Helpful?
Thank MChristine72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_duomo_siena, Proprietario at Hotel Duomo, responded to this review, 26 July 2012
Dear Customer,
we regret that there was this little problem about the bed, certainly due to a misunderstanding resolved soon. Regarding the type of mattress, I can assure you that the hotel furnishings ensure the highest quality, suitable and certified orthopedic mattresses.
We are also pleased you appreciated the courtesy and helpfulness of our staff, always careful to give maximum comfort to our guests. We hope to welcome back you to our hotel, to give you an unforgettable vacation in Siena.
Greetings from Hotel Duomo
Alessandro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (137)
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France
Level Contributor
100 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 April 2012

Rooms fine with ours (no.44 having great view), breakfast good, friendly service by reception but beds very short narrow and hard. Difficult to sleep.

Room Tip: Great view from no.44 but beds too narrow, hard and short for a decent night's sleep.
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  • Stayed March 2012, travelled with family
    • Value
    • Location
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Helpful?
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotterdam, The Netherlands
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 March 2012

Very kind and friendly staff, nice spacious and clean rooms right in the heart of the old city. Breakfast was mediocre but all in all a great place to stay...

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Stijn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 March 2012

We enjoyed our stay at the hotel Duomo very much. The hotel staff was VERY helpful and friendly. The rooms were HUGE by European standards. We are a family with one young child and one baby, and we had MORE than enough space, and even an extra bed in our room! The decor is very simple and a little outdated, but everything was very clean. The location within Sienna is ideal. And free Wi-Fi is a definite bonus. I would highly recommend this hotel to anyone; especially families with children! The only drawback is that the rooms are NOT soundproof.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank VelaBella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
77 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 29 February 2012

First the pluses: the location can't be beat -- right in the heart of the medieval city and within a 5 minute walk of the major sights (Campo, Pinacoteca and Duomo). The staff were very helpful. The breakfast was included in the price and was fairly standard Italian fare with good, fresh pastries and a toaster to make your own toast. The room was clean and comfortable. We had a lovely view of the Duomo from our winow.

But there was one big minus: there seemed to be no soundproofing at all between the rooms. We only had one room adjoining us (the other side was a cupboard or similar), but we could hear absolutely everything that happened in their room. When they had the TV on (which they seemed to do from before 9 am to after 11 pm, almost constantly), it was unbearable, even with earplugs in and the fans from the bathroom on as whiet noise. Due to the soundproofing issues, I'm afraid I would not recommend this hotel or stay here again.

  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank rbgs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_duomo_siena, Proprietario at Hotel Duomo, responded to this review, 26 July 2012
Dear Customer,
We regret the inconvenience that is uncomfortably occurred. To assure about our attention, we'd love to notify that the chamber where you stayed will be under renovation at the end of the season, with the aim to further improve privacy and tranquility of our guests. I would like to underline however that when signaled, we proceed to find an appropriate solution to the needs of our guest, as usual I do to make their stay pleasant.
Thank you anyway for your opinion, so ask as soon as possible to remedy this small lack.
Greetings from Hotel Duomo
Alessandro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Katoomba, Australia
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 20 February 2012

This 12th century Rennaissance Antique Mansion, the former home of a nobleman, is now a 2 storey restored hotel on a cobbled street in the historical town centre.The rooms as very spacious and fitted with modern furniture. Bathrooms are large, well ventilated, light and bright..
In an end room on the 2nd floor, the room opened with french doors onto a balconey with expansive views of the Cathedral (Duomo) and Siennese hills. Such a romantic atmosphere sitting on the balconey at sunset sipping a red wine! A hearty breakfast is served in room on the the lower level which has exposed brick work and wooden beams. Reception staff were most welcoming and helpful. The free WIFI was not so efficient with some difficulty with connection. This is a conveneint location for walking to all the major places of interest and in close proximity to wonderful retail leather, silk and ceramic outlets. There many interesting eating places around plus small deli's for those gourmet treats.The Hotel Duomo is the perfect site from which to explore Sienna.

Room Tip: I would suggest that all 20 rooms would be quiet in this location
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  • Stayed October 2011, travelled solo
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Helpful?
1 Thank Christine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Mateo, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 February 2012

My wife and I spent 3 night at this very unique hotel. We had a room on the top floor which opened up on to a balcony. For what we paid the value was tremendous...very affordable! Oh yes a terrific view. The owner, Alejandro, was so friendly and appreciative. We made the reservations from the US. Everything was as promised!

Warning: There is a beautiful church nearby which was quite confusing when looking for the hotel. Same name...Duomo! Take a cab! Do not take a rental car to this hotel.

  • Stayed May 2011, travelled as a couple
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Helpful?
Thank Larry K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Duomo

Property: Hotel Duomo
Address: Via di Stalloreggi 38, 53100, Siena, Italy
Region: Italy > Tuscany > Province of Siena > Siena
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Airport Transportation
Hotel Style:
#11 Romantic Hotel in Siena
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Duomo 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Duomo Hotel Siena

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