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All reviewsfabulous roomhead conciergehistoric roomsposter bedelectrical outletsroom upgradereal hotelhotel groupgreat hotelviews are lovelystar hoteldi soprastreet noisethe main shopping streetroom looked outyour doorstepfrescoed ceiling
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Reviewed February 1, 2018 via mobile

Absolutely one of the most wonderful experiences of our lives. The staff could not have been more accommodating nor the premises more beautiful for such a special event. The suites are enormous, location exceptional and staff amazing.
Strongly recommend to anyone.
Thank you to everyone for making our day so wonderful b

Stayed: March 2017, travelled as a couple
1  Thank Scremo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBeaugonin, Manager at Grand Hotel Continental Siena - Starhotels Collezione, responded to this reviewResponded February 13, 2018

Dear Guests,

thank you for taking the time to share your experience and we are most pleased to know that we were able to assist in assuring you a memorable stay on this very special occasion.

We hope to have to opportunity to welcome you again in Siena, for the next anniversary or any other occasion.

Kind regards,

Nathalie Beaugonin
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 29, 2018

Main advantage is the Location, Location, Location......
Pricey but very little around that provides the same experience and atmosphere.
Close to the town center and many fabulous restaurants. Siena is a beautiful city and a must see at night after all the "other" tourist leave.

Room Tip: Ask for room with a outside balcony over looking the roof tops.
  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBeaugonin, Manager at Grand Hotel Continental Siena - Starhotels Collezione, responded to this reviewResponded February 13, 2018

Kind Guest,
thank for sharing your experience and we are pleased to know that you have enjoyed exploring Siena also by night.
A very usefull suggestions for all other guests indeed.
We thank you for having chosen the Grand Hotel Continental Siena Starhotels Collezione as your "home" during your visit.

We hope to welcome you again in the future.
Kind regards,

Nathalie Beaugonin
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 14, 2018 via mobile

We stayed 4 nights at this hotel. The staff are fantastic. Our room was a little tired but full of character and charm. The location is perfect right in the Main Street. We would return anytime. Siena was wonderful in January- no crowds and the weather was cool but not cold.

Stayed: January 2018, travelled as a couple
2  Thank Joanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBeaugonin, Manager at Grand Hotel Continental Siena - Starhotels Collezione, responded to this reviewResponded May 4, 2018

Kind Guests,
thank you for taking the time to evaluate and comment your stay. We are pleased to know that the service provided has been appreciated.
We will be looking forward to welcoming you again in Siena.

Best regards,
Nathalie Beaugonin
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 7, 2018

Very well located in Siena, namely, in the pedestrian zone, and close to all main attractions. It is a classical style hotel, so do not expect quite modern amenities. Attentive English speaking staff. Breakfast is good with cold and warm options. One has to keep in mind that, though not cheap, it will be very difficult to find a better place to stay in Siena.

Room Tip: Room on the last floor not facing the street
  • Stayed: November 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank AR S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBeaugonin, Manager at Grand Hotel Continental Siena - Starhotels Collezione, responded to this reviewResponded January 9, 2018

Dear Guest,
thank you for dedicating your time to this most appreciated review.
We are pleased to know that you have enjoyed your stay at the Grand Hotel Continental Siena - Starhotels Collezione and the best service was provided further to enjoying the hotel facilities and exploring the beautitful city of Siena.

We hope to have the opportunity to welcome you agian in the future.

Kind regards,

Nathalie Beaugonin
Hotel Manager

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Reviewed January 3, 2018 via mobile

Stayed for 2 night between Xmas and New Years. Originally we were going to get a high end Airbnb thinking that it would be greatly cheaper than hotels but we found out esp around the holidays, Airbnb’s are very pricey. This hotel is easily the nicest in town and it’s smack in the center of the old city - literally a 5 min walk to any destination in town. We found this hotel to be comparable to any Airbnb that’s centrally located. For no difference in price, we prioritized having our bed made every day and a welcoming environment. Staff is very helpful (thanks for everything Laura!), rooms are very big (we were upgraded without asking), and our view was as good as the one from the top of the tower. Without hesitation would recommend this to anyone coming through Siena. Very accessible via the train - approximately a 8 min cab ride that will run you 11 eur.

I can’t ding this hotel for the below things but just worth keeping in mind:

- some rooms face the street and look out on a bar which can be noisy at night so either request a high floor or be aware of that.
- the WiFi is kinda weird. If your phones screen goes dark, it disconnects from the WiFi which gets super annoying.

Stayed: December 2017, travelled as a couple
1  Thank Eric R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBeaugonin, Manager at Grand Hotel Continental Siena - Starhotels Collezione, responded to this reviewResponded January 10, 2018

Dear Guest,
Your review is highly appreciated and considered a reward to the continuous commitment in offering a most attentive service and high standards of hospitality to our guest.
All comments have met our best attention in order to pursue appropriate corrective measures.

We hope you may again reserve your preference for the Grand Hotel Continental Siena - Starhotels Collezione when visiting in the future.

With kind regards,

Nathalie Beaugonin
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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