Just returned from a short stay at this hotel and can find nothing to fault it. My husband came out on business for 2 nights before I joined him for the weekend and he was equally as pleased with the service of the hotel: he has visited Bern on business before but this was his first visit to Hotel Schweizerhof. One thing I thought was great was the free soft drinks and beer from the mini-bar, not something you normally get. Also the in room coffee machine was very welcomed - lovely fresh coffee free on hand. The staff were all very friendly, yet professional - special mention to our waitress Susanna (from Berlin)in Jack's Brasserie.
We had the business package In our room rate and my husband found this very useful and efficient. The hotel is in a fantastic position for the railway and other transport. You may not get fantastic views from the hotel but only a few minutes walk and the beautiful River Aare and views are in reach. One note of caution for those who like the window open - there is noise from the front, but after all it is a city centre hotel, so maybe choose a courtyard room. It didn't bother us and we had asked for a city view room, but then we are used to the noise of London. However once you have the windows closed and at night the shutters down, it is so dark and peaceful that we slept in until 10.30 one morning! I highly recommend a stay here and if in Bern again we would not hesitate to return.
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