We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
S Scoggins
Los Angeles, California

I did not want to leave

5.0 of 5 bubblesReviewed Sep 16, 2022
The Schweizerhof is an amazing hotel. Our experience was overwhelmingly positing. The rooms are modern, with remote shutters that close out all light and noise. We slept so well because of them. The shower was like something out of a dream, and there was plenty of closet and drawer space, which is not always a given in European hotel rooms.

The hotel is right across from the train station, and very easy to get to. Our room came with a complimentary transit pass, and because the hotel is so close to the train station, most routes ended up going by the hotel.

The staff could not have been nicer. We arrived before check in, and the staff took our luggage and gave us a range of options in Bern to entertain ourselves while we waited. The hotel has a rooftop lounge that is open in good weather. It has fantastic views, great cocktails and snacks.

All of the staff greeted us by name after our first interaction. That really made us feel welcome. The rooms were so clean and comfortable. This is a truly first-rate hotel. I recommend it without any hesitation.
Date of stay: September 2022
Room Tip: We got the deluxe room, and it felt incredibly luxurious.
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maximilian von Reden, General Manager at Hotel Schweizerhof Bern & Spa, responded to this review
Responded Sep 20, 2022
Thank you very much for the time you took to give us such a great feedback of yours. We are glad to hear that we have been able to surprise you with our outstanding services and our helpful employees. We will forward your kind words to our colleagues at the hotel!

Furthermore, we are very happy that you liked our rooms so much and that you were able to sleep very well due to the window shutters.

It would be a pleasure to welcome you back in Bern soon.

Kind regards,

Maximilian von Reden
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
C$268
  • Priceline
  • Agoda.com
    C$230
  • Expedia.com
    C$268
0.2 km from Hotel Schweizerhof Bern & Spa
Free Wifi
Fitness centre
C$321
  • Expedia.com
    C$322
  • Lol.travel
    C$283
  • Official Website
    C$308
0.1 km from Hotel Schweizerhof Bern & Spa
Free Wifi
C$268
C$257
  • Tripadvisor
    C$257
  • Priceline
  • Expedia.com
    C$257
0.2 km from Hotel Schweizerhof Bern & Spa
Free Wifi
Bar/Lounge
C$242
  • Swissotel
    C$242
  • Destinia.com
    C$237
  • Expedia.com
    C$242
0.8 km from Hotel Schweizerhof Bern & Spa
Free Wifi
Restaurant
C$186
Fully refundable
No prepayment needed
  • Priceline
  • ZenHotels.com
    C$184
  • Expedia.com
    C$186
0.9 km from Hotel Schweizerhof Bern & Spa
Free Wifi
City Am Bahnhof Reception
C$237
Fully refundable
  • Expedia.com
    C$220
  • Agoda.com
    C$183
  • Hotels.com
    C$221
0.2 km from Hotel Schweizerhof Bern & Spa
Free Wifi
C$239
  • HolidayInn.com
    C$231
  • Expedia.com
    C$239
  • Hotels.com
    C$239
5.1 km from Hotel Schweizerhof Bern & Spa
Free Wifi
Pool
Exterior view
C$206
C$169
  • Booking.com
    C$206
  • Expedia.com
    C$173
  • Hotels.com
    C$173
2.1 km from Hotel Schweizerhof Bern & Spa
Free Wifi
C$200
  • Radissonhotels.com
    C$192
  • Expedia.com
    C$192
  • Hotels.com
    C$192
1.4 km from Hotel Schweizerhof Bern & Spa
Free Wifi
Bar/Lounge
C$1,081
  • Expedia.com
    C$754
  • Destinia.com
    C$652
  • Hotels.com
    C$756
0.5 km from Hotel Schweizerhof Bern & Spa
Free Wifi
Restaurant
View more hotels in Bern
Reviews (1,734)
Filter reviews
1,734 results
Traveller rating
1,472
162
52
22
26
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,472
162
52
22
26
Show reviews that mention
All reviews jack's brasserie cigar lounge train station steam room excellent hotel nespresso machine swiss hospitality old town luxury hotel the air conditioning the location is perfect beautiful city clock tower switzerland bulgari shutters escalator
Selected filters
Filter
Updating list...
64 - 69 of 1,734 reviews
Reviewed September 5, 2022

The service here was impeccable - everyone is so nice. The hotel itself is luxurious - lovely turndown service every night, amazing spa (my kids got to go during family hour and loved it!), yummy almond bears given at check out, etc. The beds were comfortable, and the bathroom wonderful - you could watch TV from the tub! Fabulous location right outside the train station. I would highly recommend this hotel and would definitely return in the future. (It is pricey but worth it!)

Date of stay: August 2022
    • Rooms
    • Cleanliness
    • Service
1  Thank ladycaterina
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maximilian von Reden, Geschäftsführer at Hotel Schweizerhof Bern & Spa, responded to this reviewResponded September 6, 2022

Thank you very much for your wonderful feedback.

I am delighted to read that you and your family fully enjoyed your stay with us and especially our Spa and the friendly service provided by our team. There is no greater feedback for us than the wish to recommend us further and return.

It is my great pleasure to share your kind words with everybody in the team as I am sure they will be thrilled to know that they contributed to your memorable experience.

We will be looking forward to having you back with us again soon.

Kindest regards,

Maximilian von Reden
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 15, 2022

We had an excellent stay, very warm and competent staff.
Efficient equipment and superb roof top to have a drink with a superb view on the city.
We will probably come back on a future trip to Bern....

Date of stay: August 2022
    • Location
    • Cleanliness
    • Service
Thank damienogma
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maximilian von Reden, Geschäftsführer at Hotel Schweizerhof Bern & Spa, responded to this reviewResponded August 16, 2022

Thank you very much for your lovely feedback.

I am delighted to hear that you had an amazing stay with us and especially enjoyed our Sky Terrace and the friendly and attentive service provided by our team.
It is my pleasure to pass on your kind words to them as I am sure they will be thrilled to know that they contributed to your memorable experience.

There is no greater compliment for us than your desire to visit us again.

Looking forward to welcoming you back with us soon.

Kind regards,

Maximilian von Reden
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 3, 2022

If you are looking for a high end hotel with unmatched service, Schweizerhof will not disappoint. We stayed with our family of six and found the rooms to be modern, spacious, and with nice amenities (drinks, coffee, robes). The pool area with steam, sauna, plunge pool, and hot tub was a fantastic way to unwind after exploring Bern for the day. The staff provided a high level of personal service . . .storing our bags, having our vehicle available at the exact time we needed it, and helping with a last minute dinner reservation. Highly recommend!

Date of stay: July 2022
    • Location
    • Cleanliness
    • Service
1  Thank Sauders_Love_Travel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maximilian von Reden, Geschäftsführer at Hotel Schweizerhof Bern & Spa, responded to this reviewResponded August 5, 2022

Thank you very much for taking the time to share your feedback with us and on TripAdvisor.

Your kind words put a smile upon our faces. I am delighted to read that you had a most enjoyable stay with us and especially appreciated our Spa and the friendly and attentive service provided by our team.
It is my pleasure to share your lovely words with everyone in the team as I am sure they will be thrilled to know that they contributed to your memorable experience.

We really much look forward to welcoming you and your family back with us soon.

Kindest regards,

Maximilian von Reden
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 17, 2022

From check in to check out, courteous, professional young team, very helpful and multi-lingual. We booked a three bedroom family suite plus a king size room, it looks like the hotel has recently been completely re-modeled, state of the art amenities, fantastic rain shower, TV in on of the bathroom / bathtub, fast internet, incredible breakfast. The rooftop is very nice but food limited, more of a place for drinks. Location can't be better, you can walk all over the old town, tons of shops and restaurants, and about a 25 minute walk to the new bear habitat.

Date of stay: July 2022
    • Location
    • Sleep Quality
    • Service
1  Thank Lukealbert
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maximilian von Reden, Geschäftsführer at Hotel Schweizerhof Bern & Spa, responded to this reviewResponded July 18, 2022

Thank you very much for your wonderful feedback !

Your words put a smile upon our faces and I am delighted that you had a most pleasant stay with us.

I am happy to read that you specially enjoyed our very central location in Bern, the comfort of our rooms, and the friendly and attentive service provided by our team. It is my great pleasure to pass on your kind words to everyone in the team, as it is always highly motivating for them to know that they contributed to your memorable experience.

Looking froward to welcoming you back with us soon.

Kindest regards,

Maximilian von Reden
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 11, 2022 via mobile

Amazing hotel with a spacious room. The staff members were very friendly and helpful. The hotel was well kept and very clean. The maid would always try hard to make our room fresh and tidy. Overall, it is a great hotel with kind staff centrally located.

Date of stay: July 2022
Trip type: Travelled with family
Thank 325andre
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maximilian von Reden, Geschäftsführer at Hotel Schweizerhof Bern & Spa, responded to this reviewResponded July 13, 2022

Thank you very much for your visit and feedback.

I am delighted that you enjoyed every aspect of your stay with us and especially our comfortable rooms and very central location.
I am very happy to read the friendly and attentive service provided by our team also contributed to your memorable experience. I will share your kind words with everybody here, and I am sure it will motivate them to keep giving their best every day for our dear guests.

Looking forward to welcoming you back in the Hotel Schweizerhof Bern & Spa soon.

Kindest regards,

Maximilian von Reden
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews