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Review of ibis Bern Expo
4.0 of 5 bubblesReviewed Sep 9, 2022
The hotels in the center of Bern where I usually stay were all booked for at least one night of my stay at the end of August/early September. I knew that Ibis was new, so I thought I'd try it. It's quite convenient to the tram (no. 9), which the hotel can give you a free ticket for. The front desk staff were all quite helpful and friendly. The breakfast buffet seemed expensive (Sfr 16), especially since items weren't kept filled. Then I found that the Ibis-Budget breakfast had the items I liked, was Sfr. 3 less expensive, and items were kept filled. I'm not sure if the cross-over is always possible, but it worked for my last day. And I found that for what was offered, the price was OK (coffee and a croissant at my favorite Glatz bakery were about Sfr 9; the hotel had muesli, rolls and croissants, and various types of coffee, plus juice and other options).
Date of stay: August 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Accorhotels.com
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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4 - 9 of 870 reviews
Reviewed May 18, 2022 via mobile

Switzerland such an amazing country with so lovely ppl, but this hotel was the worst! Staff at the reception was extremely not professional in Ibis and Novotel (both). Whenever u ask any assistance they will never even try to help or assist you, the hosting is the worse.
The girl at the reception from Novotel just careless, she will look at you as you have to deal with ur problems. No Adapter to even charge the phone they can’t provide. We stayed for more than 7 hotels at the time we checked in here and even in the villages were adapters. Okay that’s not the main problem. Business center of the Novotel is USELESS! U can’t download, exit save send to ur own email as they blocking system, okay why then I need the business center?!
So we just sit there for 1 hour and didn’t understand the problem, and the guy from reception said yes this is how it is. Take it or leave it!
But as everywhere there are sone good ppl, who has really deserved to work in a hospitality field.
Staff such as like JANINE & TANZINE ( i hope the spelling is correct) were just an angel and a fresh air from this all what we faced during the stay.
They just solved our problems in a second, that’s the host we’re looking for when we come to the country where u don’t know anything and anyone.
Thanks girls, rock it stars! (Both are from Novotel)

From Abu Laban family.

Date of stay: May 2022
Trip type: Travelled with family
Thank alinayousef
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 15, 2022

Very friendly staff, great bar for your end of working day beer, clean and comfortable room, very convenient parking garage in-house, perfectly situated for meetings in Berne, very close to the freeway exit/entrance yet nicely quiet

Date of stay: April 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank drchle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 27, 2020

It was an adventure fighting half of Switzerland and Croatia fighting the soccer crowds getting to the adjacent stadium. Hotel is a typical IBIS with the modern furniture, modular bath. Our room overlooked a huge equestrian complex

Date of stay: August 2019
    • Location
    • Cleanliness
    • Service
2  Thank cjdotheworld
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Accor Live Limitless Bern, Geschäftsführer at ibis Bern Expo, responded to this reviewResponded August 12, 2020

Dear cjdotheworld,
Thank you very much for taking the time to write a review about your stay on Tripadvisor. Your opinion is very important and valuable to us. We’re very pleased to recognize that you’ve enjoyed your stay with us here in Bern. It is a great pleasure to receive such a wonderful feedback and we are extremely proud to share your comments with our whole team. Thank you! We hope to welcome you again very soon! Kind regards and all the best to you,
Your ibis Bern Expo Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 24, 2020

Date of stay: January 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AccorhotelsBern, Verkaufsleiter at ibis Bern Expo, responded to this reviewResponded February 19, 2020

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 3, 2020

Date of stay: December 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AccorhotelsBern, Verkaufsleiter at ibis Bern Expo, responded to this reviewResponded February 19, 2020

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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