Terrible experience, my wife and I arrive at the airport at 4am this morning (Mon August 28) cleared the customs and waited in line for 25min. The cafe finally opened and someone jumped in front of the line when the queue was at least 30min long.
I told the person to wait at the end of the queue, he answered he wouldn't. I told the staff they had a repsonsabilty no to serve that person and they told me they no responsibility and were not the police.
I thought the Swiss were organised and law abiding but I'm appealed by how pathetic this situation was. They should definitely train their staff better.
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