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Reviewed July 21, 2018 via mobile

We spent one night in this hotel and can say it is the best hotel in Geneva. The service we received was amazing and make us feel at home. We ordered a room with a city view and were to our fully satisfaction upgraded to a lake view room. What an amazing view we had on the lake and the swimming pool. We enjoyed of the heated and salted swimming pool and of the bar. We would have stayed more time if our timetable has allowed it.
Thank you to all the staff for all the satisfaction you gave us.

Stayed: July 2018, travelled as a couple
Thank Steph U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHPW, Guest Relations Manager at Hotel President Wilson, responded to this reviewResponded July 24, 2018

Dear Guest,
We really thank you for taking the time to write a comment on Trip Advisor.
We are delighted to read that you enjoyed your stay with us and that we even exceeded your expectations as this is what we aim for. Be sure that we will also share your comments with our entire team and we all look forward to have the pleasure of welcoming you back in the future.
Should you wish to receive our latest news and offers, we invite you to follow us on Facebook, Twitter or Instagram.
With best regards,

Nicolas Taravella
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 19, 2018

A very pleasant hotel, well positioned with excellent service. Staff extremely efficient and the concierge desk one of the most efficient and best I have experienced to date on all my travels. The only tarnish was the stained carpet in our suite and almost bleach marks, making it look a little tardy. Other than that it was excellent. We stayed in a suite and my son the same with his partner. We booked a standard room for a friend from London and it was well appointed. The reception area really stunning with beautiful flower displays, and the modern decor in the lounges suit the hotel. Breakfasts very good as was watching the world cup games in the lounge. Dinner at the Michelin star restaurant was suburb and the staff exceptional. Cant compliment the concierge desk enough , they were absolutely beyond amazing and fantastic, an exceptional representation advert for the hotel.

Room Tip: A view of the pool and lake is stunning
  • Stayed: June 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank DennisRogers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHPW, Guest Relations Manager at Hotel President Wilson, responded to this reviewResponded July 24, 2018

Dear Dennis Rogers,

We would like to thank you for your review after your experience at the President Wilson Hotel, a Luxury Collection Hotel in Geneva.

It is a pleasure to read that your experience exceeded your expectations and that you enjoyed not only the localization of the hotel but also the service offered by our teams.
Be assured that the concierge team will be congratulated for their oustanding perfromance.

We look forward to welcoming you soon to your home away from home.

Best regards,
Nicolas Taravella
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 17, 2018

The hotel is very high end feeling, the kind where you don't want to talk too loud or splash around in the pool. The staff was very kind and helpful, rooms offered handy amenities like a cell phone, water, and adapters. Beds were comfortable, A/C worked well and rooms were quiet. Everything was very clean and well appointed. Some signs of dating on the furniture. Good proximity to the lake and some nearby restaurants. We were traveling as a family and not on business, so the hotel could feel a bit stuffy or formal as it didn't really seem to cater to tourists as much. I only mention in case you are a family looking for a hotel where kids play in the pool and hang around the hotel alot. Staff was great and communication prior to our trip was also excellent.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Service
Thank ec221234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHPW, Guest Relations Manager at Hotel President Wilson, responded to this reviewResponded July 18, 2018

Dear Guest,

Thank you so much for your review. It is a great pleasure to read that you had an enjoyable time at the President Wilson, a Luxury Collection Hotel in Geneva.

We are delighted that the experience met your expectations, we always strive to offer unforgettable experiences to our guests in order to make their Geneva stay exceptional.

We very much look forward to welcoming you soon to the President Wilson Hotel,

Kindest regards,
Nicolas Taravella
Executive Assistant Manager

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Reviewed July 16, 2018 via mobile

The moment you enter the property you are surrounded by luxury and nice areas
Very polite and helpful staff
Concierges are the best
Nice and well furnished rooms and suites
We were upgraded thank you
Amneties are signes Hermes
Everything is great
But the breakfast can be enhanced
Recommend this property A+++++

Stayed: July 2018, travelled with friends
Thank MayOUEIDAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHPW, Guest Relations Manager at Hotel President Wilson, responded to this reviewResponded July 18, 2018

Dear Guest,
We would like to thank you for your review after your experience at the President Wilson Hotel, a Luxury Collection Hotel in Geneva.
It is a pleasure to read that your experience exceeded your expectations and that you enjoyed not only the localization of the hotel but also the service offered by our teams.
We look forward to welcoming you soon to your home away from home.
Best regards,
Nicolas Taravella
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 12, 2018

This place one of the best in Geneva. For sure !
Beautiful, excellent service, perfect location, fine food. At the very top.
I organised conference meetings, company Christmas parties, attended Summer Party at the pool, had diner at the restaurant. All differents events and all where perfect.
Many thanks

  • Stayed: July 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank amelieluce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHPW, Guest Relations Manager at Hotel President Wilson, responded to this reviewResponded July 14, 2018

Dear Amelie,
Thank you very much for your kind support on Trip Advisor and for keeping trusting us for your events and meetings.
We are glad to know that you are putting the President Wilson Hotel on the top of your list and we are very thanksful for it.
We are looking forward to welcoming you back very soon.

Warm regards,

Nicolas Taravella
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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