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“Excellent hotel but pricey”
Review of Beau-Rivage Hotel

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Beau-Rivage Hotel
Ranked #2 of 12 Hotels in Neuchatel
Certificate of Excellence
Barbados
Level Contributor
119 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Excellent hotel but pricey”
Reviewed 29 July 2011

I have stayed in this hotel (same room actually) twice in the past 10 months and my wife a 3rd time. It is arguably the best hotel in Neuchatel with a great location on the lake and a short walking distance to the pedestrian malls and restaurants. The bar is the best of all the local hotels and friends who stayed at other hotels would congregate at Beau-Rivage after their dinners. The only negative is the price - it is not cheap and if you have to change your reservation they are not flexible and will (and did) charge a cancellation fee - despite more than 24 hours notice.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank ByrenToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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296 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
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English first
Zurich
Level Contributor
135 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 27 December 2010

The Hotel is okay. It is small and there is a lot of staff around. The rooms are clean and large, but the colours are dark, unfriendly and did not make me feel like at home.

The breakfast was good, but also very expensive. The parking was also outrageously expensive.

The dinner was not really the highlight of our meeting, the food was average to low, the wine was good and so was also the waiters.

I can recommend the beau rivage for what it is, but not for the price the asked us!

  • Stayed December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thomas_Moritz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 September 2010

Reasonable for the weekend rate, beautiful location and convenient to the old town.
Good size of superior room, nice view of lake. Reception and restaurant staffs try hard to please the guests but not yet up to 5* proficiency. Food just okay, but love the out-door bar setting and friendly service too. First time ever found few small black mildews in bathroom from a 5* hotel in Switzerland.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank bruhlmeier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lausanne, Switzerland
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 August 2010

I usually love this place but this year, it was a quiet disappointing stay at the Beau Rivage. Actually the only thing that was good is the breakfast staff and service on the terrace.

Check in was a mess, no one to show you your room (because of an Internet booking this time?) The room wasn't spotless as it should be with Swiss Deluxe Standards. Lots of dust, spots, etc. Our windows were left opened during the day, but at night, no one came to close them. As the light was on, i had hundreds of mosquitoes on the walls at 2am!
The breakfast food was terrible....

Bathroom amenities were poor, i had the impression that the Beaurivage was losing its standards.... maybe a bad period ( it was fully booked) but still that didn't leave me a good feeling. I will think twice before booking there next year.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank somablue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich
Level Contributor
52 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 12 June 2010

The hotel is located in beautiful old building. The rooms are very elegant and beautiful, adapted to the beauty of the building. Many rooms offer a fantastic view over the lake and towards the mountains. We had a delicious dinner in the restaurant and liked the breakfast buffet too. Probably one of the best values for a five-star hotel in Switzerland.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EHGZurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 June 2010

i stayed many times in this hotel because there are not many in the region. its big and comfortable. the rooms are nice and big. the service is okay and the location good. they also have a nice terrace in summer however with 10000 mosquitos to share with. its just fine but for me it lacks atmosphere and intimacy. you feel purely on a business trip. however, if you do not stay to long and only for business its fine.

  • Stayed January 2008, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peppinchen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 March 2010

overall the restaurant and bar are very good and the staff are helpful and friendly. The hotel itself is ok and what you'd expect, clean and fairly spacy, and the location of stunning (when it’s sunny) but the concierge was awful, unhelpful, arrogant and overall a very bad impression and quite annoying. It reminded me of the old Delta airhostesses ... a very unpleasant experience and for sure one which the hotel can (and should) easily remedy.

  • Stayed October 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank arbax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Beau-Rivage Hotel

Property: Beau-Rivage Hotel
Address: esplanade du Mont-Blanc 1, Neuchatel 2000, Switzerland
Phone Number:
Region: Switzerland > Canton of Neuchatel > Neuchatel
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 12 Hotels in Neuchatel
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Beau-Rivage Hotel 5*
Number of rooms: 66
Official Description (provided by the hotel):
The luxury five-star Superior Beau-Rivage Hotel in Neuchatel enjoys a privileged position on the popular Esplanade du Mont-Blanc promenade beside Lake Neuchatel. The hotel enjoys spectacular views of the lake and the Bernese Oberland Alpine chain and is within a five-minute walk of the historic city centre. In addition to the 66 stylish and spacious rooms and four suites, the hotel offers a restaurant called O'terroirs, a Veranda Bar and two well-tended outdoor terraces with bar, lounge and restaurant. As well as a B-Spa, a cellar and six conference rooms. The hotel is member of Relais & Chateaux and the Swiss Deluxe Hotels. ... more   less 
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