I usually love this place but this year, it was a quiet disappointing stay at the Beau Rivage. Actually the only thing that was good is the breakfast staff and service on the terrace.
Check in was a mess, no one to show you your room (because of an Internet booking this time?) The room wasn't spotless as it should be with Swiss Deluxe Standards. Lots of dust, spots, etc. Our windows were left opened during the day, but at night, no one came to close them. As the light was on, i had hundreds of mosquitoes on the walls at 2am!
The breakfast food was terrible....
Bathroom amenities were poor, i had the impression that the Beaurivage was losing its standards.... maybe a bad period ( it was fully booked) but still that didn't leave me a good feeling. I will think twice before booking there next year.
- Official Description (provided by the hotel):
- The luxury five-star Superior Beau-Rivage Hotel in Neuchatel enjoys a privileged position on the popular Esplanade du Mont-Blanc promenade beside Lake Neuchatel. The hotel enjoys spectacular views of the lake and the Bernese Oberland Alpine chain and is within a five-minute walk of the historic city centre. In addition to the 66 stylish and spacious rooms and four suites, the hotel offers a restaurant called O'terroirs, a Veranda Bar and two well-tended outdoor terraces with bar, lounge and restaurant. As well as a B-Spa, a cellar and six conference rooms. The hotel is member of Relais & Chateaux and the Swiss Deluxe Hotels. ... more less
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