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Saaliha Gani
London, United Kingdom

Wonderful experience

5.0 of 5 bubblesReviewed Jun 9, 2024
Myself, my husband, and my 3 year old travelled to Switzerland and stayed for 5 nights at boutique hotel glacier. It was truly a wonderful experience and I can't fault anything about our stay.

The staff was really friendly, the rooms were really spacious, we had a little extra room within our room for my daughter which means we could stay up and watch movies while she slept in the other room.

The breakfast was standard not much variety but as expected from a boutique hotel. We had dinner in the main restaurant and it was wonderful, the view is just spectacular, the location is about 10-15 minutes walk from the main street which was great as it was really calm and quiet around the property. We hired a car so mostly drove everywhere, parking was easy to find wherever we went.

By far one of the highlights was the spa area which was available for guests to use free of charge, my husband and I used this every night and it was sublime, the water temperature of the jacuzzi was perfect.

The only thing that would have been great is if guest were allowed to sit in the reception area, however all the seating is reserved for those dining in the restaurant, which I understand, but really nothing to fault.

If I return to Switzerland, this hotel will be one I stay at again!
Date of stay: June 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Justine Pyott, General Manager at Boutique Hotel Glacier, responded to this review
Responded 4 weeks ago
Thank you for your wonderful review! We're delighted you and your family enjoyed your stay, the spacious room, and our friendly staff. It's great to hear you loved the restaurant views and spa area. Our Petit Glacier Restaurant can sometimes get popular in the evening, hence the lack of seating, however we do not take reservations!

We look forward to welcoming you back soon!


This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed May 18, 2024 via mobile

The view of the hotel was amazing and all the staff are friendly and helpful it was our honeymoon and they arranged the room decoration it was fantastic and waaw amazing decoratio thank you for that and it will memories for us the brakfast was good and I'm sure I will visited this hotel again and I recommend this hotel to all 100%

Date of stay: May 2024
Trip type: Travelled as a couple
Thank Ali8319
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Justine Pyott, General Manager at Boutique Hotel Glacier, responded to this reviewResponded May 21, 2024

Thank you for your wonderful review! We're thrilled you enjoyed the amazing views, friendly staff, and special room decoration for your honeymoon. We look forward to your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 10, 2024

They beat a lot of those 5 star hotels out there! You’ll have one of a kind experience here. Even my husband said they have the BEST view among all the hotels in Grindelwald. The whirlpool/jacuzzi is just perfect with that icy mountain view. Their restaurant also has a great spot we spent the whole morning just chillin there eating, drinking coffee and appreciating the nature. Food is fresh and delicious. The staff is also super nice and helpful. They love chatting and giving information. What more can you ask for? It’s all perfect!

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank micah angela k
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Justine Pyott, General Manager at Boutique Hotel Glacier, responded to this reviewResponded May 21, 2024

Thank you for your amazing review! We're delighted you had an unforgettable experience and enjoyed the stunning views, jacuzzi, and delicious food. Our friendly staff is always here to make your stay perfect. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 9, 2024

I can't say enough good things about this hotel. The view of the Eiger is spectacular, the breakfast buffet is one of the best we've been to, and the staff were very friendly and helpful. The workout room, which was small, was adequate. It's a nice to use when the weather isn't ideal. The free laundry service was nice because we had been traveling for about 3 weeks and needed to wash our clothes (there's even irons and an ironing board in the laundry room). There is a bus stop across the street from the hotel, which is nice, because it is an uphill climb to go to the city center.

My husband and I were celebrating our 30th wedding anniversary so I purchased the honeymoon package, which included champagne, a dessert, a beautiful bouquet of flowers and a 90 minute use of the spa all to ourselves. It's not a large spa, but with just the 2 of us, it was perfect. There is a wet spa, a dry spa, a hot tub, showers, and waterbeds to relax on. The honeymoon package was well worth it.

I look forward to returned to the Hotel Glacier in the future.

Room tip: If you're walking from the train station, the hotel in a steep downhill walk.
Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank carlacG4350GW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Justine Pyott, General Manager at Boutique Hotel Glacier, responded to this reviewResponded May 21, 2024

Thank you for your glowing review! We're thrilled you enjoyed the view, breakfast, and our helpful staff. Congratulations on your 30th anniversary! We're glad the honeymoon package made your stay special. We look forward to welcoming you back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 8, 2024

Beauty abounds at this cozy retreat. We had an amazing mountain view from our room complete with a comfortable balcony, overlooking a beautiful green valley. The ample sized rooms include a nice Nespresso coffee maker, a Marshall wifi box, and a pleasant bed and pillows. Gym and free laundry are on site also. The included buffet was wonderful, with many options, and the staff were very friendly as well. We had a hamburger with fries and salmon the first night we arrived. Unfortunately we didn’t feel the value, as the food seemed average for the price we paid. Also, we were in room 302, and the shower drained extremely slow. We called the front desk and were advised someone would check it out, but they never showed. Despite that I’m giving this hotel five stars because there were so many positives. Would definitely return!

Room tip: Good location-8 minute downhill walk to hotel. 8 minute walk back up steep hill or ride the free bus to main street. Look for para glider's.
Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ladonna H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Justine Pyott, General Manager at Boutique Hotel Glacier, responded to this reviewResponded May 21, 2024

Thank you for your wonderful review! We're delighted you enjoyed the stunning mountain views, comfortable rooms, and our amenities. We're sorry about the slow shower drain and any inconvenience it caused. Your feedback helps us improve. We look forward to your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 5, 2024

My partner, now fiancée, and I recently stayed at Boutique Hotel Glacier as we got engaged in Grindelwald.

This hotel had absolutely everything and is without doubt the place to stay in Grindelwald. The service from every member of staff we interacted with amazing, the room was spacious and modern, the food and drink delicious and the views sublime.

I cannot recommend this hotel highly enough, an unforgettable weekend for us was made superb by Boutique Hotel Glacier.

Room tip: Make sure you’re back to enjoy the daily cake between 1500-1630!
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Billy J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Justine Pyott, General Manager at Boutique Hotel Glacier, responded to this reviewResponded May 7, 2024


Congratulations on your engagement! We're honored to have been part of such a special moment. Thank you for your kind words about our service, spacious rooms, delectable dining, and breathtaking views. It was a pleasure hosting you, and we hope to welcome you back for more unforgettable memories!

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