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Reviews (219)
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Reviewed July 27, 2017

Nice, clean, quiet room, with phenomenal view of the Eiger and meadows. Great breakfast and dinner and very helpful staff. If you are staying in a condo, it isn't in the "quaint" part of the hotel, but in a separate "less quaint" building.

Stayed: July 2017, travelled with family
Review collected in partnership with this hotel
Thank philippX2472TL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schweizerhof3818, Inhaber at Romantik Hotel Schweizerhof Grindelwald, responded to this reviewResponded July 29, 2017

Dear guests,

thank you very much for your recent stay with us here in the Schweizerhof in Grindelwald. Also thank you very much for your feedback regarding your stay.

Kind regards,
yours family Anneliese & Otto Hauser-Seger
and our whole Schweizerhof team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 27, 2017

We were on a tour with TItan tours for one week staying at the Schweizerhof. I think we were lucky in so far as we were allocated a room in one of the chalet blocks and were very pleased with the room. Plenty of space, a fine outside area with seating and a tremendous view. One quibble, while the bathroom was large and tiled throughout with a wetroom area for showering, the shower had no rubber mat nor hand holds and when you are 70+ a slippery floor is a hip breaking hazard and my wife refused to use the area opting instead for the shower over the bath. One further quibble - A five star hotel giving guests a plastic stirrer for their tea and coffee facilities. Come on Schweizerhof you could afford a metal spoon, aluminium if not silver.
One thing the hotel could do for us is send us a settee and some chairs from the lounge, they are beautiful and comfortable (at least give us the maker).

Room Tip: Go for a chalet room if possible
  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank norman_white
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schweizerhof3818, Inhaber at Romantik Hotel Schweizerhof Grindelwald, responded to this reviewResponded July 29, 2017

Dear guests,

thank you so much for your feedback on your recent stay with the Titan company. You have made some very good points, which we would like to answer in short as follows: regarding the anti-slippery mats - we have plenty of them in store if need be, so a quick call to reception would've resolved that. We simply do not put them in the bathroom prior to arrival since they actually do not necessarily fit the optics of the suite ;-) Regarding the spoons: we had to switch to plastic ones since every single metal spoon will be thrown away into the litter or taken from the room and never returned. After loosing 1'000 metal tea spoons within a week, we simply quit on offering a 5 star corresponding service there. Also being well aware that it would equally affect guests who would never dream of taking equipment of the hotel away for good. With the international clients and mentalities we sometimes have to make hard decisions which really go against our understanding of service hospitality.

Nonethless it is great to see that you have enjoyed yourselves so very much and again thank you very much for your highly valued feedback.

Kindest regards,
your hosts, family Anneliese & Otto Hauser-Seger!

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Reviewed June 25, 2017

Me and my husband booked a tour holiday and this stunning wonderful hotel was our base for the duration of our holiday,
We were first given a room within a chalet - so our room was our own but the facilities - main sitting area - was shared. Which considering we didn't know the other couple staying in the other half of the chalet - was a bit strange. So we went to the hotel reception. We ended up speaking to the owner of the Hotel - wow! He could not have been more helpful! We explained our situation and he said - I will move you to another room. Try to his word - we moved the following day to a new and spacious room - an upgraded room I might add - oh my gosh - the room was stunning.....fabulous.....And best of all. - the room had the most breathtaking views of the mountains when we opened our curtains! Even writing this review now - makes the hairs on the back of my neck stand up!
We were very well cared for and well looked after!
The hotel is an excellent base to explore the Jungfrau region. The Hotel is about 2 minutes walk from the Grindelwald train station and 5 mins walk to the main shopping area...and is about a 30 minute train to Interlaken - a must if you are visiting!
The hotel has a traditionally decorated restaurant which serves one of the best buffet breakfast...I always found that the staff were always polite and friendly and will do anything to help! We didn't stay here for the skiing - we were staying here to enjoy the wonderful different places you can visit and the sightseeing in the region - but we would definitely stay here again!!!!!
Thank you to the hotel for looking after us - a highly recommended hotel!

  • Stayed: September 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank EmstarManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schweizerhof3818, Inhaber at Romantik Hotel Schweizerhof Grindelwald, responded to this reviewResponded June 28, 2017

Dear guests,

thank you very much for your recent stay with us here at the Romantik Hotel Schweizerhof. It is such a huge pleasure to read your feedback and to learn that you have had a whale of a time in the middle of the Swiss Alps! We are so glad that you have been able to make the most of it and that we have contributed to your lasting positive memories.

We have forwarded your feedback to all our staff who are the hand picked very heart and soul of our family run establishment. We are certain they will just as much appreciate your feedback on their daily contribution.

Again thank you so much for your stay and your feedback. Hopefully we will be able to welcome you once again with us soon - maybe even in winter time?

Kindest regards,
yours Anneliese & Otto Hauser-Seger
and our whole Schweizerhof team

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Reviewed June 15, 2017

When we stayed as family at the Romantik Hotel Schweizerhof and had a chalet. The chalet offers a great space in which to relax, recharge and watch the world go by. It has an open-plan lounge and dining area with large bedrooms each with an adjoining bathroom. The complimentary toiletries are supplied as standard. Linen and towels are provided. This is the life!!. Everything is automated so when you walk in the doors open and the lights come on. Kinda cool.

Room Tip: Ask for the best views.
  • Stayed: May 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Paul I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schweizerhof3818, Inhaber at Romantik Hotel Schweizerhof Grindelwald, responded to this reviewResponded June 17, 2017

Dear guests,

thank you very much for your recent stay in Grindelwald and for choosing one of our luxury chalet accommodations. It is a pleasure to see that you have enjoyed yourselves so much.

We are looking forward to your next stay.

Kind regards
Yours Anneliese & Otto Hauser-Seger
and our whole Schweizerhof team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 12, 2017 via mobile

Excellent base to explore Jungfrau region...Romantik Hotel Schweizerhof is 2 mins walk from the Grindelwald train station and 5 mins walk to the main shopping area...and 15 mins walk to the firstbahn...it has heated pool,steam sauna to spend your evenings indoors as all malls and shopping closes in Switzerland by 7pm...anytime better to stay in this scenic Alpine village than crowded cities like Interlaken which is only 30 mins train ride anyways if one wishes to visit...spacious room with balcony overlooking the breathtaking Eiger mountain...beautiful lobby and traditionally decorated restaurant which serves one of the best buffet breakfast...staff always ready to help...hoping to be back soon!

Stayed: September 2016, travelled with family
Thank dsv1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schweizerhof3818, Inhaber at Romantik Hotel Schweizerhof Grindelwald, responded to this reviewResponded June 14, 2017

Dear guests,

thank you very much for your recent stay with us at the Romantik Hotel Schweizerhof here in the beautiful village of Grindelwald.

It is such a pleasure to see that you have enjoyed your time in the breathtaking Jungfrau region and with us so much and that we have met your expectations.

Thank you for your great feedback which we have already shared with all our Schweizerhof team.

Kind regards and hopefully we will see you again very soon.

Yours Anneliese & Otto Hauser-Seger
and our whole Schweizerhof team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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