We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
“City Chalet , Warm and Comfy”
other travellers have booked this property
The CityChalet
Bookings for this home are first-come, first served. Lock in your dates before they are gone
The CityChalet
Living room Dining area
Check Availability
Request to Book
Make Enquiry
Very good
44 reviews
The CityChalet
Living room
Dining area
The fully equipped Kitchen
A double bedroom
Another double bedroom
The triple bedroom
A Bathroom
The other Bathroom
Corner view
Front View
View from the Garden
A lovely Sunset
Winter mood
A perfect winter day
Summer garden view
View from the garden on the Jungfrau
Winter garden
This property is not available for these dates.
Don't give up! Enquire about other rentals just like this one that are available -
Show all rentals available
Overview
Condo/Apartment -
3 Bedrooms, 2 Bathrooms, Sleeps 7
Interlaken, Bernese Oberland, Canton of Bern

Reviews from our community

Very good - based on 44 reviews
Write a Review

Reviews from our community

Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
English first
Portuguese first
Any
English first
ecsridhar
Bengaluru, India
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“City Chalet , Warm and Comfy”
Reviewed November 5, 2017 for a stay in October 2017

If your are looking for family vacation in Switzerland, cooking, playing games, and chatting with friends and family, this is great place. Fully equipped house (even with indian tea filter, coffee maker, pans, spoons, plates , fridge, washing machine, dishwasher, internet ) its a home away from your home. Two nearby grocery shops can equip with all material you need .
From window one can view the majestic alps over cup of coffee/tea or take a stroll around the nearby flowing stream path. Easy to get to train/bus/boat station and go around. Lots of nice restros around too. Though the alps helps in keeping the price higher than neighboring countries.
Check out the foundue @Hotel Krebes. For first time eaters , you dont have to order one cheese/person, it can be shared. (3 orders for 5 people would be sufficient) .Lots of veggie options too.
Hunting for spots with good wifi signal was an interesting game to me. (Though others did not have any such issue).
Some visitor stamps are kept, you can use it for getting few francs off tickets at St beatus.
Lots of drawers in the kitchen Check each one to find out the type of vessel you are looking for. You will definitely find it. Well equipped kitchen.
Water in the kitchen tap is completely potable. So fill you water bottles before heading of to your daily jaunts.
A baggage counter @ the ground floor helps you to keep your luggage and roam around in case you arrive before your checkin/or have to wait for few hours after your checkout time.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reachjasb...
Dubai, United Arab Emirates
1 review
“Sweet and short”
Reviewed July 21, 2017 for a stay in July 2017

I booked city chalet for five days in July 2017 . The apartment was exactly as per the pictures and was neet and clean equipped with all necessary goods required for a comfortable stay for my family. We had an excellent time at Interlaken and I strongly recommended city chalet , in case your are planing your trip to interlaken . The chalet is near to a big supermarket and walking distance to interlaken west railway station .

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alpesh_s
Mumbai
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Perfect stay for the family”
Reviewed November 13, 2016 for a stay in October 2016

One can't ask for more, just about 30 seconds is the supermarket and 7 minutes is the train & bus station of Interlaken West. Chalet is very well furnished and Horn family has maintained well. Quite spacious drawing room with lawn for kids to play. If you are staying in Interlaken with family, this is the place to opt for.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarahfelt...
Blackpool, United Kingdom
2 reviews
“Great rental property in a great location”
Reviewed July 11, 2016 for a stay in July 2016

We stayed in the City Chalet from 2-9 July 2016.
Such a great located, supermarket literally 30 second walk and about 5 minutes max into the centre of Interlaken, also plenty of parking. There's a nice outside grassy area where our son loved picking the flowers and playing football. If you walk out of the Chalet and turn right up Martgassen, over the two bridges and follow the road round there's a couple of lovely restaurants including a lovely gastro pub (can't remember the name but it's directly next to the car park!)
Chalet is clean and fresh bedding and towels upon arrival. Some signs of wear in the property but that certainly wouldn't put us off visiting again.
Kitchen is spacious and it the chalet had all the amenities we needed including iron and ironing board, clothes airer, washing machine and tumble dryer.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nitulpari...
Mumbai, India
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Swiss vacation ”
Reviewed June 19, 2016 for a stay in June 2016

Excellent chalet....very close to the station.... And with all amenities required to make stay pleasurable.... The owner Matt is very prompt in his response and helpful.... We thank Matt and family to make our stay memorable.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise W
1 review
“Fantastic service by owner and staff”
Reviewed January 12, 2016 for a stay in December 2015

We had the most enjoyable stay of our holiday at CityChalet. The owner, Matt and his staff was very helpful and even assisted our family members with lost luggage after their flight. We really appreciated Stephanie and Matt's efforts in this regard, which was exceeding expectations by far. Interlaken is a charming place and we have enjoyed the peaceful and beautiful environment. The chalet was immaculately clean and is furnished with everything needed for a homely, self-catered stay, There is even a washing machine and tumble dryer. Perfect for families.
The location is central with shops within walking distance. With the train and bus station so close it was easy to use Interlaken as our base to visit other cities such as Luzern and Bern.
We didn't want to leave this beautiful tranquil place and can recommend City Chalet anytime. Thank you, Matt.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location, service and spaciousness of property
Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
travelbug...
Bangalore
Level 3 Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Good Place if you require no service at all . Avoid if you can”
Reviewed November 12, 2015 for a stay in October 2015
2
people found this review helpful

The cottage is 10 minutes walk from Interlaken WEST station. This is next to a Denner supermarket. Location is good - you can walk to the cottage from the station even with heavy luggage provided they have wheels.

The property is well maintained, have a good kitchen with plates, glasses etc. They provide one or two dishwasher tablets. So if you are staying for more than two days you could be in trouble. luckily for us we met the owner (when he came to collect payment) who gave us three more tablets. Otherwise we would have had to buy a big packet of them

There are many problems with this property which are as follows:

1. They offer free wifi. Wifi is so slow it is mostly of no use at all.
2. There is absolutely no support at all from the staff or owner (we saw no one except the owner (I guess) during our week's stay, that too when he came to collect payment one night). Two days we saw people waiting outside their booked cottage waiting for their keys. No one was responding to their phone calls also. When we arrived, we also tried calling their number - no one answered. Luckily our door was open and key was inside the cottage.
3. There are three bed rooms. One has a single bed. One has a bunk bed!! and the third has two single beds. The bedding arrangement is not suitable for couples/families
4. There are two bathrooms both are functional - just functional!

Overall, I would not recommend this place for families who would expect a little bit of luxury or service. If you are big group, I think it could turn out cost effective.

If you are touring swiss for a week or more like we were doing, better to stay in Lucerne rather than interlaken. If you are planning to stay in Interlaken, pl consider some other place.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: wifi, lack of response from owner,staff.
Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   No.
Recommended for:
Large groups
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
13 Nov 2015
Dear Mr. Iyer
Thank you again for your stay with us and your extensive notes here.
We take the opportunity to answer to your points:
1) The Wifi is working properly - with some obviously slow times, we agree. But during your stay we measured up to 15GB incoming traffic per day and the backbone load never exceeded 45% load. We do not exactly know where and what we should upgrade or change. Any suggestions from your side?
2) We looked back in our phone list - no calls from you. What support did you expect? We are not a hotel, we rent out non-serviced apartments. The other guests then waited because they arrived way early and we were still busy having their apartment properly ready for them. We don't have a reception as such, we communicate our check-in time (4pm) clearly and also we ask every guest to let us know when they plan to arrive. Therefor it was no ?luck? that your apartment door was open. We had no idea when you will arrive beforehand, so we put up some signs so you can find your entrance easily, go in and make yourself a home.
3) We consider us as family holiday place - and children LOVE the bunk bed.
4) What do expect from a bathroom? We do not claim or try to be luxury, we are a basic offering with basic infrastructures.
To your other comments: As far as we know other holiday apartments in Interlake ? the location of our Chalets is incomparable; we are 700m from Interlaken West station and 300m from town center but still it is absolutely quiet here in our little resort. Interlaken is not comparable to Lucerne; we are a small village between two lakes, surrounded by nature and peaks from 700m to 4500m, and Lucerne ? in contrary ? is quite a big (historical) city on a lakeside.
For now, generally we would appreciate your concerns about your stay while you are here, so we have the to react on it.
We are looking forward to welcome you and your family back for another stay in Switzerland one day soon.
Kind regards, Matt Horn & Family
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Enter dates for more accurate prices
2 guests
Adults2
Children0
Apply
Do you own a vacation rental? List it here.
Extra income
Earn money by renting out your home. With no up-front fees and no contract, you keep more for yourself.
Easy to manage
Confirm bookings in one click and track everything from enquiry to check-out – even while you're on the go.
Trusted by travellers
With millions of reviews and protected online payments, TripAdvisor helps travellers book your home with confidence.
Set up your free listing