GOOD POINTS -
Excellent staff: attentive, accomodating, friendly and yet did not give the feeling at all of being 'in your face'. They really do their jobs very well.
Beautiful interior which is clearly taken care of extremely well.
Beautiful location with delightful view overlooking the lake.
BAD POINTS -
Small rooms (ours was a 'double superior'), bathroom was the worst point, smaller than a travel-lodge and in serious need of renovation (step back to the 70s). The size issue is forgivable in a building of this character, however the renovation issue is not forgivable in a hotel at this star-rating / cost.
Poor food for this type of hotel (we stayed half-board and regretted it). Food was not bad, but only average. Alot of effort made on the ingredients and presentation, but on the whole tasteless and uninspired. A couple of dishes approached 'good' and we enjoyed, but on the whole way below standard compared to other fine hotels in switzerland. Regarding breakfast choice is limited, and we never managed to find a bread roll or croissant that was fresh, this was a particularly poor point.
If you want to stay in a great location in a beautiful building, wonderful view, and don't mind a small room and down-market bathroom, and don't want to eat at the hotel (lots of great restaurants in Lugano), then this will be ok for you.
- Official Description (provided by the hotel):
- The Grand Hotel Villa Castagnola, member of the “Small Luxury Hotels of the World”, is the only five star superior Hotel in Lugano and enjoys a privileged position inside a large sub-tropical park and with a beautiful view towards the lake. The elegant villa, built in 1860, combines the charm of a former era with the comfort and the care of a modern luxury hotel. The hotel offers 78 rooms, of exceptional charm, individually styled, provided with every modern comfort and with stunning park and/or lake views, balcony, terrace or loggia. All rooms, of which 28 are Junior Suites and Suites, have individual air-conditioning, and provide the most modern comforts. Restaurant Le Relais – 14 points GaultMillau-: In an elegant setting, our Executive Chef Bertogna, suggests a light and innovative Mediterranean cuisine, a balance between colours and delicate flavours that you won’t forget. In season lunch and dinner are served on the outdoor terrace, overlooking the garden and the lake. Restaurant Gallery Arté al Lago -1 Michelin Star, 16 points GaulMillau - :A theme restaurant inside an art gallery. Restaurant renewed and embellished through artworks and sculptures of contemporary artists of international stature who alternate every six months. Right on the shore of the lake, the Restaurant Gallery Arté al Lago offers a magnificent and unique view over the gulf of Lugano. Signature dishes are entirely new and original from our Executive Chef Frank Oerthle. Top notch are the facilities offered for meeting and events: any event assumes a special distinction - a grand banquet or less formal luncheon, business meeting or conference, private party, dinner or wedding up to 120 people. A large and impressive venue is the Sala delle Palme, set to recall an oriental atmosphere with its Indian Rajastan panoplies and Afganistan doors dated XIX century. All our venues are appreciated for the day light and the unique ornamentation and for the unclenching rooms, private sitting-rooms, conference halls of different sizes such as Le Pavillon connected to the park trough the outdoor veranda, La Sala Delle Colonne, Sala Letizia, Sala Carlotta and Sala Ottavia, the Biblioteca and Sala Kwium.Villa Castagnola has a spectacular indoor swimming-pool with panoramic views over the gardens, a Wellness Corner, a Clarins Beauty Corner, a Danilo Hairstyling, a table-tennis room, outdoor hard court tennis fields and a private lake terrace. The Hotel is well connected to Lugano’s railway station and Airport (only 7Km to the Lugano-Agno Airport), and has easy access to the Motorway. ... more less
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- Also Known As:
- Grand Hotel Castagnola
- Grand Hotel Lugano