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All reviews train station julen family matterhorn view every evening half board fresh orange juice restaurant staff hotel guests wonderful view perfect stay love this hotel would highly recommend this hotel steam room matterhorn glacier paradise wonderful hotel sheep balcony
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72 - 77 of 902 reviews
Reviewed February 19, 2018

We spent an absolute fabulous week in Zermatt at the Europe Hotel & Spa. The hotel is immaculate, the staff extremely accommodating and the food spectacular! Lovely breakfast buffet. The dinner menu amazing. Great salad buffet!
After a day skiing, great to be able to relax in the pool and spa area.
Only minor inconvenience is that you are not directly on the slopes. Either a 10 min walk or 3 min bus ride to get to the Matterhorntalstation.

Room tip: Ask for a room in the newer part of the hotel
Date of stay: February 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank fischerg2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 15, 2018

This is a great hotel with great people, especially the owner. We had a small problem at check in but the owner stepped in and made everything much better than could be expected! We had a wonderful stay. We also must mention the wonderful food. Both breakfasts and dinners were excellent!

Room tip: Rooms with a balcony have great views.
Date of stay: February 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Krzysztof A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 13, 2018 via mobile

The Europe must be one of the friendliest hotels I’ve ever visited. The owner Rudi (of the ubiquitous Julen family) is always around and beaming with bonhomie. This rubs off on the staff and the result is a gorgeous boutique hotel which feels family-run. The newer designer rooms are smart but the older more traditional wing is equally comfortable. Faultless and relatively good value for Zermatt. We plan to go back next year.

Date of stay: February 2018
Trip type: Travelled as a couple
Thank tipo147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 5, 2018

Lovely hotel in a beautiful area! We thoroughly enjoyed our trip to Zermatt and the Europe Hotel and Spa was the perfect place to stay! We particularly loved the sheep theme running throughout, the helpful staff, excellent breakfast selection, spa area, cosy bar and dedicated ski room!

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank ZoeT982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 27, 2017

Gorgeous boutique spa hotel in the centre of Zermatt. Helpful staff and beautiful spa. Our suite was just gorgeous. Highly recommend this hotel. The breakfast was very complete with lots of choices. The hotel taxi was waiting to pick us up at the station.... it was all perfect.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Service
1  Thank Kathy Lee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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