Let's start with the rooms - a little dated but spacious and clean. Comfortable bed results in a good sleep but the penalty I had to pay was a two-lift journey to my room! Look at it this way - that means you're not facing the street!
The standard and upkeep of the communal areas is average and the colour combinations of sights, carpets and décor is, erm, hideous.
But the most memorable part of the time I spent at the hotel was driven by a couple of chaps in customer "service". This involved being completed inflexible in providing service and being generally rude. I've never witnessed anyone in the French-speaking service industry using the word "putain" in the presence of paying guests - simply because coffee breaks were taken at the wrong time. It is for that reason neither I nor my company will use this hotel again.
- Official Description (provided by the hotel):
- Modern Hotel with interior gardens, restaurant serving regional cuisine; set in the center of the city with views of the lake. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Alpha Palmiers
- Alpha Palmiers Hotel Lausanne