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“Disorganised owners, tiny rooms”
Review of Hotel Scheuble

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Hotel Scheuble
Ranked #101 of 137 Hotels in Zurich
GreenLeadersSilver level
Reviewed 9 October 2017

I stayed at Hotel Scheuble on a business trip to Zurich. The hotel is conveniently located for the town centre, with many bars, restaurants, etc. directly on the doorstep. It is also quite close to the university. I will not stay there again though. Upon arrival, I was greeted by 'no, we do not have a reservation in your name, are you sure you were booked to be here?'... They found a room for me - and, miraculously, upon checkout they claimed that they had, indeed, found my original reservation. :( That whole malarkey cost me a lot of stress, as I felt like I was treated like an idiot by the hotel staff, pretty much all the way through. Their card machine didn't work upon checkout (I tried two cards, both of them with funds), so I had to walk to the station to take money out to pay my bill. Again, they made me feel like there was something wrong with me. The ladies serving week-day breakfast are rude and not customer-minded ('Room number?' with an angry expression... rather than 'good morning, could I ask for your room number, please?').
The rooms... oh my... My room was tiny, with a bathroom squeezed in. It was all new, sure, but there was no room to navigate at all. The bathroom walls are made from (see-through) glass and the doors don't shut properly. If you're considering sharing: don't unless you are happy for your partner to stand right next to you while you're on the loo.... (no extractor fans, as far as I could tell - so the main bedroom window needs opening for any smells to escape).
Altogether a ridiculous place. Best to be avoided.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Service
Thank bristolmum2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelScheuble, Manager at Hotel Scheuble, responded to this reviewResponded 16 October 2017

Dear guest,
Thank you for choosing the Scheuble Hotel in Zürich,
i am sorry to hear about your unfortune stay with us, we constantly try to Keep up with the expectations and demands from our Clients.
we will renovate the last part of the Hotel start December and will give your Informations to the owner - we do not want our guests to feel no welcome or stressed, also we will use your words for internal staff Training. Start March the Scheuble will reopen - so i will be happy to invite you to stay with us again (in a bigger room) to see if we have improved.
best regards and hopefully for a return
Henrik John Hansen
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (49)
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4 - 10 of 49 reviews

Reviewed 6 October 2017

My boyfriend and I stayed here for a total of three nights (first two nights of our trip, and then the last night). Here are some of the pros and cons:

PROS:
-Close to Zurich main station. It's about a 10 minute walk from there
-Lot's of restaurants nearby
-Rooms feel clean and look modern
-They had these motion-sensored lights at the bottom of the bed that provided just the right amount of lighting for the middle of the night if you needed to use the bathroom
-Outlets with built-in USB ports
-Safe in the room

CONS:
-When we checked in, we opened the door to the room and someone else's stuff was already in there. Makes you wonder how many people could potentially have access to your room/stuff. They ended up upgrading us to a suite which was SUPER nice. But even the regular rooms (which we stayed in on our last night) are pretty spacious.
-Luggage storage is basically just them keeping it by the front desk in plain view
-You can hear the church bells throughout the night, and people on the street yelling

Despite the cons, I'd still be happy to stay here again if I ever decide to come back to Zurich.

Stayed: September 2017, travelled as a couple
Thank Melanie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2017 via mobile

Perfect place to stay and its right in the centre of this beautiful city.
The staff are wonderful people - so warm and friendly.
Rooms are a very good standard and are well looked after.
Highly recommend a stay here

Stayed: September 2017, travelled as a couple
Thank gchc_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2017

+ The personal of receiption and room were perfect.
The receiption is very good speaking english , german an french !!!
The location is good.
We had the number with two big rooms and furniture was renovaited.
Our windows were watching int inner yard. It was very important.
The cafemachine in the room was good surprise !!!

- The "transparent" door of bathroom and toilet ?????
The breakfast was not enough good.
The noise in backyard sometimes.
The hotel is not provide the city public transport ticket ???

Room Tip: The windows into back yard ...
See more room tips
  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Lev G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2017

Nice hotel, the room was clean and comfortable with big windows overlooking the street. The beds were comfortable and the staff was very helpful. The location is really convenient, within walking distance of the lake and everywhere in old town. Zurich is expensive and this hotel was reasonably priced relative to the others I researched. I recommend this hotel.

  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Skybella77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017 via mobile

I travel to Zürich at least once a month. Our office manager books me here frequently and I'm always satisfied. Central location, friendly staff, good rates and good rooms. For a business stay this is a place to stay.

Stayed: September 2017, travelled on business
Thank Micheeriksson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2017 via mobile

The hotel has great location - literally in the middle of everything. Stuff is helpful, rooms are clean and the neighbourhood is rather quiet. You can have breakfast in a nice little internal yard with some greenery. Breakfast choice is good, many local products are present. Bed is comfy. The only thing that embarrassed me was a part of completely transparent glass wall in the bathroom. Maybe in double rooms this is different. And one thing was completely awesome - a built-in adapter for different types of electrical outlets.

Stayed: August 2017, travelled solo
Thank Nataly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Scheuble

Address: Muehlegasse 17 | 8001 Zurich, Zurich 8001, Switzerland (Formerly Scheuble Swiss Q Hotel)
Region: Switzerland > Canton of Zurich > Zurich > Old Town
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#11 Green Hotel in Zurich
#66 Business Hotel in Zurich
Price Range: $186 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Scheuble 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Scheuble Swiss q zürich

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