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All reviewsold towngreat locationcobblestone streetstrain stationrestaurants and barshotel is locatedbreakfast roomair conditioningcold cutsyogurtstayed nightsjunior suitereception staffwonderful hotelbreakfast was includedfonduestreet noise
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Reviewed February 22, 2018

A really lovely boutique hotel centrally located in the old part of town and a short walk from the famous shopping street of Bahnhofstrasse. Just a step away from the hotel are plenty of cafes and restaurants so no need to take a tram for dinner! The reception staff were extremely helpful and friendly- some of the nicest I have ever met. The two rooms we booked were clean, comfortable and nicely decorated. The gorgeous lounge /library is a must see for anyone staying at this hotel and was great for us to spend a couple of hours in before making our way to the airport. We would definitely stay at the Wellenberg on any future trips to Zurich.

Stayed: January 2018, travelled with family
1  Thank Suzy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raoul B, Leiter Gästebetreuung at Hotel Wellenberg, responded to this reviewResponded March 23, 2018

Dear Suzy A

Thank you very much for your stay with us.

We highly appreciate your wonderful feedback and are blessed to hear that you have enjoyed your time with us as well as the time in Zürich.

We are very looking forward to welcome you back with us in the near future.
Yours sincerely
Max Lauke
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 20, 2018

My family and I stayed at Wellenberg for the third time in three consecutive years. We have always enjoy our stays there and book ourselves in every time we visit Zurich. The hotel has a few thing going for it. Cleanliness, friendly staff, spacious rooms and a lovely lobby room that is beautifully decorated. The hotel is centrally located in the old town and is surrounded by a number of wonderful shops, restaurants and cafés. It is walking distance from the main shopping district. A leisurely walk along the river and over the bridge is all it takes. Have a stop along the way and try to spot the swans cruising down.

Breakfast is wonderful and it might be one of my main reasons for returning to Wellenberg every time. They serve a variety of delicious things in a buffet style. Fresh fruit, yoghurts and a big bowl of delicious bircher muesli is also at your disposal. YUM!

This was a wonderful experience and I look forward to returning to Wellenberg upon our next stop-over in Zurich.

  • Stayed: January 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank biancavh2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raoul B, Leiter Gästebetreuung at Hotel Wellenberg, responded to this reviewResponded February 3, 2018

Dear biancavh2017

Thank you very much for your stay with us.

Also we highly appreciate your wonderful feedback and the amazing words about our service, staff and our location.

We are very looking forward to welcome you back again a 4th time with us very soon.

Yours sincerely
Max Lauke
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 5, 2018 via mobile

Perfect little hotel for a brief stay in Zurich. Terrific location, nice library lounge to relax in, friendly and helpful staff, and quiet clean room. The breakfast was nothing special but otherwise highly recommend this hotel. Even the connected bar was enjoyable - felt like a throw back to the days of smoking indoors being allowed everywhere.

Stayed: January 2018, travelled as a couple
Thank rrs8y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raoul B, Leiter Gästebetreuung at Hotel Wellenberg, responded to this reviewResponded January 8, 2018

Dear rrs8y

Thank you very much for your stay with us.

We highly appreciate your wonderful feedback and we hope you had a safe journey back to the bad weather.
We already are very looking forward to welcome you back with us in the near future.

Yours sincerely
Max Lauke
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 31, 2017 via mobile

My husband and I spent a day in Zurich recently on the way home from staying at our place in the Alps. We've often stayed at Zurich airport hotels before or after a late or early flight but on this trip we decided we wanted to visit the city for the first time. We booked the Wallenberg for its central location, right in the heart of Zurich's narrow streets and near lots of great dining options. The hotel is comfortable with friendly service. The reason I've given it 4 instead of 5 stars is due to the rather slow lift which was a bit frustrating. We'd stay here again.

Stayed: October 2017, travelled as a couple
Thank Beanieskis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raoul B, Leiter Gästebetreuung at Hotel Wellenberg, responded to this reviewResponded January 2, 2018

Dear Beanieskis

Thank you very much for your stay with us.
Also we highly appreciate your wonderful and kind comment.

We are very looking forward to welcome you back with us.
Yours sincerely
Max Lauke
Guest Relation Manager

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Reviewed December 23, 2017 via mobile

This is probably the worst hotel I ‘ve ever been before. It is 4.41 am in the morning, no heater at the room, the gave us one of those you can buy at Walmart, very noisy!!. The shower is very small and no air extraction, blackout shades does not work properly. The room has poor light, no extra covers.........I’m so frustrated since the rate we paid was not a small one. Please be aware that this is one of those hotels that is better you don’t prepaid or you will regret.

Stayed: December 2017
Thank Juan Carlos V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raoul B, Leiter Gästebetreuung at Hotel Wellenberg, responded to this reviewResponded January 2, 2018

Dear Juan Carlos V

Thank you very much for your honest comment.

As you have seen we have solved all the problems and we are very sure you don't regret your stay anymore.

Yours sincerely
Max Lauke
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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