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Reviews (537)
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All reviewsold towngreat locationtrain stationcobbled streetair conditioningtwin roomrestaurants and shopsacross the riverwalking distancebreakfast was includedfree wifihotel locatedmain stationnoisy at nightwould stay here againnice roomreception staff
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10 - 15 of 537 reviews
Reviewed June 14, 2018

The hotel was small but great service. Te staff was very accommodating, very helpful and spoke great English. The room was small, but had everything you could need, very clean and good breakfast. The best quality for us was they answered every question patiently and couldn't have been more helpful since we were not familiar with Zurich. Would definitely return.

  • Stayed: June 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Rosemary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Alexander, Leiter Gästebetreuung at Hotel Alexander, responded to this reviewResponded June 20, 2018

Dear Rosemary B
Thank you for staying at Hotel Alexander – right in the middle of the Oldtown. We are very happy that you enjoyed your stay with us and that our central location, cleanliness, good breakfast and our friendly staff could contribute to your well-being. It is for us the biggest thanks with such positive praise to be criticized and motivates us in our work. Please come and visit us again in the old town of Zurich. We are already looking forward to your return and wish you all the best from the Zurich Niederdorf, Rina & the entire Hotel-Alexander Team

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Reviewed May 27, 2018 via mobile

The hotel is perfectly located. The room was small but still convenient for a short stay. Breakfast is very good with a wide variety of choices. Very clean and convenient to visit the city center of Zürich.

Stayed: May 2018, travelled as a couple
1  Thank Almond_68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Alexander, Leiter Gästebetreuung at Hotel Alexander, responded to this reviewResponded June 20, 2018

Dear Almond_68,
Thank you very much for your incredibly great and above all positive feedback.
We are pleased that our central location and very good breakfast could convince you of the Hotel Alexander. It is very important to us that our guests feel comfortable and could enjoy their time in Zurich. We are pleased to have won another satisfied guest with you and we are already looking forward to welcoming you as our guest again at Hotel Alexander Zurich.
Best regards from Zurich
Rina and the Team-Alexander

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Reviewed May 25, 2018

Excellent location, small room but enough. It was great that our room and other peoples room were available when we arrived early in the morning. Bed was comfy. Great a/c.
Staff could have been a little more engaging.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank linda s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Alexander, Leiter Gästebetreuung at Hotel Alexander, responded to this reviewResponded June 20, 2018

Dear Linda
Thank you for your feedback. We appreciate very much that you took the time to give us further feedback on one of the well-known online booking portals. We know that writing reviews takes time and we thank you for taking them for us. Since guest satisfaction is a very important topic for us, are we particularly interested in where you think improvements are needed? Your comment regarding our employees immediately caught our eye. Since we take criticism of any kind as an opportunity, we would be pleased to receive suggestions for improvement and are also available to you directly at our e-mail address. We wish you all the best and send our best from Zurich, Rina and Team Alexander

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Reviewed May 14, 2018 via mobile

Loved our stay here! It was very easy to walk from the train station on our arrival. Only a 5 minute walk over the bridge. The location was perfect being in Old Town. We walked to everything quite easily. Lots of great restaurants right there. Breakfast was amazing! Fresh eggs, danish, breads and lots of juices. Everyone was very friendly and helpful. A very enjoyable stay. Highly recommended!

Stayed: May 2018, travelled as a couple
Thank Donna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Alexander, Leiter Gästebetreuung at Hotel Alexander, responded to this reviewResponded June 20, 2018

Dear Donna F
Wow, what a terrific feedback. We are delighted that you enjoyed your stay at Hotel Alexander in Zurich so much. We thank you for the time you have taken to tell us and future guests about your experience. We can assure you that we are happy about our central location every day and we round off our service with our clean rooms and friendly staff - as the well-known point on the I . We are already looking forward to welcome you again at Hotel Alexander. Best regards from Zurich, Rina and team-Alexander

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Reviewed May 11, 2018

The hotel is located very near to the main railway station and the beautiful old city.
Cleanliness, comfort beds, very good breakfast, friendly staff, numerous near by restaurants and coffee places. recommended.

  • Stayed: May 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank reubensgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Alexander, Leiter Gästebetreuung at Hotel Alexander, responded to this reviewResponded June 20, 2018

Dear reubensgan,
Thank you for your praising and motivating words. We conclude from your feedback that Hotel Alexander was able to win another satisfied guest for itself. We appreciate that you have taken the time to share your experience with others and to give a first impression of Hotel Alexander in the heart of Zurich's Old Town. It would be nice to be able to welcome you here again. Until then we wish you all the best and send our regards, Rina and the Team-Alexander

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