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“"Fantastic Hotel, Great Location"” 4 of 5 bubbles
Review of Altstadt Hotel

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Altstadt Hotel
Ranked #95 of 134 Hotels in Zurich
Certificate of Excellence
Melbourne, Australia
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“"Fantastic Hotel, Great Location"”
4 of 5 bubbles Reviewed 24 July 2011

Great location for a hotel, Zurich is just beautiful lovely to walk around, the hotel has a gorgeous little bar underneath that is lovely to sit and watch the world go by. The staff where lovely very helpful, unfortunately we where there on a saturday night, it was hot with no air-conditioning we left the windows open and the noise was incredible, lots of hens nights and people yelling in the streets until really late, an offset of being so central. However this wouldn't stop me from coming back! A tip if your going to do a bus tour of Zurich don't do the trolley tour it's crap!

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank debstrappa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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96 reviews from our community

Traveller rating
    27
    43
    18
    3
    5
See reviews for
19
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Vancouver
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 15 April 2011

This place is a small boutiqe in a great location. The rooms are extremely small, even for European/Boutique standards. The internet does not work in most rooms, which is problematic for business guests. There is no gym, but breakfast is included. The most serious/frusterating issue is that our booking was misrecorded at reception as being one day longer than our actual stay. When we went to check out they accused us of booking this extra night (which we did not) and told us that we must pay for it. They refused to remove the extra night from our bills. We felt seriously taken advantage of and were forced to pay for a night that we did not book. Usually when you check-in at a hotel they confirm what night you are checking out. They did not do this at this hotel. So beware! Check how many nights they have you booked for and demand a record of this when you check-in or you may be unjustly forced to pay extra.
The sad thing is we have had many company people stay at the hotel over the years and have spent thousands of dollars. Now, for a few extra bucks, they will lose all business from us.

  • Stayed April 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank BusinessTravel02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 30 March 2011

This is a nice modern hotel, but with some extra heart and soul and creative touches to it. I really liked the way an individual artist had been invited to provide the artwork for each room. Upon arriving at your room you are greeted by a photo of the artist who had contributed to your room, it gives the place a nice "boutique" feel.

My room was on the top floor and had some very nice old beams in it. I spied the rooms nearby with the roof terraces, they looked very nice to stay in too.

Maggie downstairs in the reception/bar area was really warm, friendly, professional and helpful. The breakfast offered was ok (nothing special or exciting). I didn't hear a peep of noise from the very small bar below the hotel.

The hotel is very well located near the river, next to the shops, nearby the old town, and also very convenient to the train station (I just walked from the train station to the hotel with my suitcase, no problem).

The only thing that could be improved in the room is the shower - they really need to put a screen on it as it's impossible not to splash a bit of water out.

The thai restaurant nextdoor does indeed offer very good food (the fact that it is packed out each night is testament to that!). Another one of my favourite restaurants in Zurich is Terrasse, particularly in the summertime when you can have a drink and dine outside in the sunshine under the grand old trees on their...you guessed it...garden terrace. This is a few blocks stroll from the hotel.

This hotel is very good quality and value for Zurich and I would highly recommend it either for business or for pleasure.

  • Stayed February 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Miss_Nic_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
53 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 28 March 2011

This small hotel located in the center of Zürich is a very good choice if you are looking for nice accommodation at reasonable price. The room we got was modern, clean and large enough. Breakfast was also good. The only letdown was the internet access. The hotel offers complimentary access, but it is very unstable and did not work well at all while we were there. I assume it must be easy to fix.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mnonthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnSpeed
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 9 February 2011

I stayed one night in the Altstadt Hotel in the old town. Downstairs is a small cafe that includes the reception desk. First floor is a breakfast room. Lifts and stairs to 3 more floors of rooms. I had the 'roof terrace' room on the fifth floor. Vaulted ceiling, small bathroom with toilet and shower, bed and a couple of contemporary chairs. Inside the room is stairs that lead to a private roof terrace with views over the rooftops, the river and churches. Very clean room. Excellent breakfast, I had on the roof terrace. I would have given 5 stars if there was very high-speed WiFi (no signal at the top, only plug-in), morning English newspapers and having a 'do not disturb' sign for the door (?)

  • Stayed February 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank JohnSpeed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
52 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 11 January 2011

Excellent location and what a great little hotel! in the centre of the old city of Zurich this hotel was so easy to find / get to via Tram once we caught the Train from the Airport to the main station. Great staff and very friendly, always happy to help with any questions and point us in the direction of 'must see's' in Zurich. Good breakfast and a nice bar downstairs with plenty of restaurants / bars around the area aswell. Only downside was that rooms can be a tad small but still decent!

  • Stayed October 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chris_mayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv
1 review
5 of 5 bubbles Reviewed 22 September 2010

Good bar, very nice breakfast, helpful staff, great location in the center of the old city of Zurich with it's cobble streets, lovely boutiques and cafes.
Good Thai restaurant next door managed by friendly Rudi.
And last but not least, Lovely Sarah who made us feel so welcome.
I couldn't ask for more.

  • Stayed September 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TelAvivReuven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Altstadt Hotel

Property: Altstadt Hotel
Address: Kirchgasse 4, Zurich CH 8001, Switzerland
Region: Switzerland > Canton of Zurich > Zurich > Old Town
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#62 Business Hotel in Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Altstadt Hotel 3.5*
Number of rooms: 23
Reservation Options:
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Also Known As:
Altstadt Hotel zürich

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