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“Good for a stay for more than a few days”
Living Room
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Living Room
Dining Area Outside
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Very good
19 reviews
Living Room
Dining Area
Outside
Bedroom
Kitchen
Kitchen table
Bathroom
Bedroom
Living Room
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 3
Zurich

Reviews from our community

Very good - based on 19 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Excellenc...
Johannesburg, South Africa
Level 4 Contributor
24 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“A mixed bag !”
Reviewed 3 May 2016 for a stay in April 2016
1
person found this review helpful

After staying at a property , I always ask myself if I would return on my next visit .

The apartment in Florastrasse is well positioned with tram stops close by and two supermarkets within walking distance. Lots of restaurants to visit and generally a good area of Zurich.

To improve the stay I would say that the apartment is looking tired, towels are stained and threadbare. The furnishings could do with replacing and there was a damp smell.

We needed to print train tickets so we went to the main property (Ema House hotel and suites ) and the staff at the front office were not friendly or too helpful.

So if you can put up with these few irritations, then by all means stay there - if not look a bit more !

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 May 2016
Hello!
Thank you very much for taking the time to review your stay at an EMA House Serviced Apartment. We are very happy that you appreciated the Seefeld area which is the prime and preferred residential area of Zurich, generally a very safe city! We are sorry to hear that you perceived the apartments furniture as tired as we consider the outfit of your Florastrasse 30 apartment, with its only five years of age and with its designer Artemide lamps a contemporary home. We regret that you found some inadequate towels and we have instructed the executive house-keeper immediately to check the entire stock. Lastly we would like to apologise for the apparently missing friendliness and service attitude of one of our Service Desk staff. We shall discuss the situation with the relevant staff member and we will take measures if deemed necessary.
Urs Schaerer, Director
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Simba B
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“too noisy”
Reviewed 2 May 2016 for a stay in May 2016
1
person found this review helpful

nice and generally clean apartment, good equipped, nice location
but
there was a constant noise inside the apartment and noises from works outside
i had to ask to change the curtain in the bathtub as it was extremely dirty (i suppose they didn't check it before)

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 May 2016
Hello Simba!
Thank you very much for your compliments on the equipment, the amenities, the cleanliness and the location of your apartment. We regret that the soiled bathtub curtain was not noticed at the time of a final check prior to the check-in, but we hope that our swift exchange later was at your staisfaction. As for the noise situation we wish to acknowledge that Seefeld area is the prime city residential area. Of course being situated in the heart of a city can mean that there is some street noise. As at present there is a construction site around the block which can also lead to additional noise in day time from Monday to Friday. We appreciate your understanding.
Urs Schaerer, Director
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stopthisn...
Las Vegas, Nevada
2 reviews
“Good for a stay for more than a few days”
Reviewed 13 July 2014 for a stay in June 2014

While the furnishings were a little spartan in style, this is a very good choice for anyone who likes the privacy and convenience of an apartment. The location was very good, restaurants and the lake one block away and the city centre a 15 min walk or two tram stop away.

Travelling group: Solo
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham
Reviewed 3 April 2014 for a stay in March 2014

Rooms Location
Cleanliness Check-in / front desk
Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
22 May 2014
Hello!
Thank you very much for your valuable feed back on your stay at an EMA house Serviced Apartment at Florastrasse 26. We are of course very pleased to learn that you found the apartment well maintained. At the same time we are very happy to announce that we shall renovate all our apartments at this location in June 2014. We are sure that with new carpets and fresh painting as well as with a general overhaul our apartments will come along less tired afterwards. We would be very happy to welcome you some other time again at one of our 6 properties in Zurich.
Urs Schaerer, Director
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Sofia
Reviewed 17 August 2013 for a stay in August 2013
2
people found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
17 Aug 2013
Dear Mr Lilov

Thank you very much for your nice comment as well as your today's E-Mail to Saskia Hoekstra. We highly appreciate your loyalty towards EMA house Serviced Apartments and we would be very pleased to welcome you soon again.

Kind regards

Urs Schaerer
Director
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Maxim_sle...
Moscow, Russia
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Perfect location, solid quality, great value”
Reviewed 24 May 2013 for a stay in May 2013
2
people found this review helpful

We have stayed at EMA's facilities at Florastrasse for 5 nights with a young child, and we've enjoyed our stay to the last bit. First, the location on Florastr. gives you a direct access to both the tram line as well as the lake which is only a few steps away. Still it is very quiet, and the only thing that one hears at night are the trams (which generally don't produce too much noise in Zurich) and the birds chatterig at dawn. What's also very important - the apartments are very well appointed for a holiday rental facility - the kitchenware is more than abundant, and the knives are incredibly sharp. Besides, compared to the average Zurich hotel rates, you get a relatively inexpensive stay and your own private space which is a great plus. Highly recommended.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg SA
Reviewed 28 April 2013 for a stay in April 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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