This hotel has a magnificent view of the lake and of Zurich. It also has a very nice bar area. That is it. The rooms, for what is supposed to be a luxury hotel, are small, badly furnished, uncomfortable and not well equipped (the shower is terrible for example).
There were all sorts of problems with utilities - the WiFi is expensive, slow, and prone to not working properly. Due to some obscure local regulation, no ironing boards are permitted in the rooms, which means the staff iron your shirt for you, which took far too long and was expensive.
Courtyard rooms also are adjacent to a busy road so there is significant traffic noise.
This is simply not a 5 star hotel in any way with the exception of the beautiful front facade, the fantastic view, and the bar area. Everything else is poor.
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- Also Known As:
- Eden Au Lac Hotel
- Eden Au Lac zürich