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“Don't be put off by the non-central location” 4 of 5 bubbles
Review of Swissotel Zurich

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Swissotel Zurich
Ranked #36 of 138 Hotels in Zurich
London, United Kingdom
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Don't be put off by the non-central location”
4 of 5 bubbles Reviewed 11 April 2012

This is a very nice hotel that is very convenient for the city centre. The train station is directly opposite (although not at all noisy) and it is a seven minute journey with trains running roughly every five minutes. I have stayed central and here and have to say I prefer this hotel. The rooms in the hotel are very comfortable, the staff very friendly and helpful, and there is a good bar. Also, the pool on the top floor is a great touch.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank RJAB77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this review, 16 April 2012
Dear guest

Thank you for the positive feedback. You seem to have enjoyed your stay and I would be happy to welcome you back again very soon.

Best wishes,
Torsten
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,110 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (286)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Turkish first
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English first
Belfast, UK
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 10 April 2012

Although the Swissotel is several miles out of the centre of Zurich, it is so easy to get to from Zurich HB. We arrived on the sleeper train from Cologne, and simply purchased a Day card at CHF8.40 per person which meant that we could travel back and forward as much as required from the Hauptbahnhof to Oerlikon station which is adjacent to the Swissotel. S-Bahn trains depart from Platforms 21-22 at HB towards Oerlikon every 5-10 minutes and the journey only takes 6-7 minutes meaning that you are never more than 15 mins fromm the centre of Zurich. The hotel is a 1970s tower block, so although unattractive from the outside it is a different storey inside. It has recently been refurbished and all of the public areas and bedrooms are beautifully modern. Our room was on 14th Floor and was spacious and bright with a great view towards the hills around Zurich. The bed was really comfortable, and there was even a pillow menu of you preferred a certain type. There was a Nespresso machine in the room, and a Starbucks in the Lobby if you preferred a Latte etc. The highlight for us was the Breakfast, included in our Room Rate. Having stayed at Hilton, Shangri-la, Le Meridien across the world - have to say that the Breakfast was the best we have experienced anywhere. Not only was the choice and quality first rate, but it was served until 1200 midday on Saturday and Sunday - a real bonus. We were attending a concert at the Hallenstadion, and it was only 10 minutes walk away, so the hotel is also most convenient if you're heading to show or convention. Zurich is a truly beautiful city, and although famously expensive we got a rate of around £120 per night at the weekend which was excellent value for such a top class hotel. Hope to return to Zurich again, and Swissotel will be our hotel of choice.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ulstair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this review, 11 April 2012
Dear Mark

Thank you for providing us with your feedback as you have already mentioned to us. Again, I am still very happy that you and your wife enjoyed your stay and the next time Brian is in Zurich we will be waiting for your reservation.

Sending you the best greetings to Belfast,
Carmen
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København, Danmark
Level Contributor
167 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 bubbles Reviewed 8 April 2012

it should be a 4/5 star hotel, but it is really a bad 2 star hotel.
it costs a fortune, and not even a bottle of mineral water is included.

so , please choose something else, only stay there if your company pays!

and even if you dont look at the price, it is not that clean and new, just big.

  • Stayed March 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank mnielsen1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this review, 11 April 2012
Dear guest

Thank you for your feedback. I am sorry to read that you feel this way about your recent stay in our hotel. Was there anything particular that disturbed you. Please feel free to contact me any time.

Best wishes to Denmark,
Torsten
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 2 April 2012

The best part of the staying here after staying at a lousy property in Central was the location was very close to the train station. When I mean close means it was right on the station.
Excellent views and extra ordinary service. The entire staff was very helpful. Highly recommend this property even if you have to travel to Basel for any fair. Thats the reason I was in Switzerland too. It takes an hour to get to Basel from this train station. Breakfast was good and there are a lot of restaurants in the area that serve decent food as well. There was a grease truck opposite this hotel that served Chinese food and it was delicious and cheap.
Julia (sales team girl) was very instrumental in getting me a very good room with a expansive view. The only problem I faced was the water pressure in the shower was very very sad, sometimes extremely cold or extremely hot.
Otherwise a great place to stay with family or business.

Room Tip: I think a room on the higher floor will have the best views. Talk to the sales team(Julia) or front...
See more room tips
  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kothari-NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this review, 3 April 2012
Dear guest

Thank you for sharing the positive experience with us and thank you for mentioning our great staff. I hope you will visit us again soon.

Best wishes to New York,
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 2 April 2012

Really liked the hotel.

Its one stop from the airport (3 mins) and 3 from Zurich central (10 mins)

Its across the street and very easy to get too, on saturday there is a street market on the side of the hotel.

Our room was freash, clean and large for Zurich hotels. Staff where very helpful

Only down point was that the Sri Lankan porter needs a unform that fits him, it looked about two sizes to short for him.

Apart from that, excellent, worth staying at if you are in town

Room Tip: Smile and they may also give you a free upgrade. The raindrop shower is nice
See more room tips
  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank rsma1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this review, 3 April 2012
Dear guest

Thank you for the feedback. I am glad you liked the location of the hotel as well as the room. I will have a look at the uniforms - thank you for the information.

Sunny greetings to London,
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 29 March 2012

I have stayed here many times for short business trips, and am always impressed with the friendly and efficient service I receive. On my most recent trip, I forgot my cosmetics at home and the staff didn't hesitate to provide me everything I needed. The rooms are always clean, well-equipped and have lovely views in nearly any direction. Though it is close to the station, I am never bothered by noise from the trains.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dzhenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this review, 30 March 2012
Dear guest

Thank you for providung us with this positive feedback. It is nice to read that you are a repeat guest and that you like our service offerings every time you visit us. We are looking forward to welcoming you back very soon.

Greetings to Denmark,
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

A city centre hotel close to the railway station which offers good sized executive rooms with very comfortable beds. The concierge was very helpful as were the reception staff. The hotel has an indoor swimming pool on the top floor with spectacular views of the city & the mountains. i would recommend this hotel as a good base when staying in Zurich.

Room Tip: The higher the better.
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  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank llynpeninsularsurfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swissotel Zurich

Property: Swissotel Zurich
Address: Schulstrasse 44, Zurich 8050, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Zurich
#22 Business Hotel in Zurich
#28 Romantic Hotel in Zurich
#30 Luxury Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Swissotel Zurich 4.5*
Number of rooms: 347
Official Description (provided by the hotel):
Zurich’s tallest luxury hotel, Swissotel Zurich is ideally located close to Zurich’s business, cultural, shopping and entertainment areas and just 5km from both Zurich Airport and Zurich’s city centre. The 347 contemporary rooms and suites reflect an elegant & modern style, featuring panoramic views of Zurich and the superb Swiss Alps. You’ll enjoy a full range of leisure facilities such as the Amrita Spa & Fitness centre, which offers invigorating treatments and has a spectacular rooftop infinity pool. Meet friends or colleagues for cocktails at Le Muh Bar; enjoy fine dining at Restaurant Le Muh privé and creative Swiss meals at Le Muh léger. Swissotel Zurich’s Convention Centre is the perfect setting for any event or conference and caters for up to 1000 participants. All rooms are non-smoking. ... more   less 
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Also Known As:
Swissotel Zurich zürich
Swissotel Zurich Hotel zürich

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