Had a family room for 3 people in apartment. Rather different to what we expected. Worked out excellent. We had an issue initially with the room (not hotels fault) but reported it to staff. Tessa sorted it immediately without fuss, so many thanks for that. AT night we popped into the hotel dining/bar area. Staff were very relaxed at you helping ourself to wine and paying for it at the end of the night. Honesty policy which we had a joke each night with the staff. Thanks Desiree. Whilst we were there it was my wifes birthday. Came home that night and staff had put balloons and pennants into the apartment. with a happy birthday note. Tessa had spotted during registration and arranged. Desiree even came over and gave my wife a birthday kiss,Really over and above the call of duty. Well done staff.
Really would recommend. Do breakfast but we never got round to that. Staff were probably the best I have witnessed in my many years in many hotels I have stayed in. Thanks to Desiree, Tessa, Imane and the young blond headed man that checked us in. Sorry never caught his name but thanks. Made our stay just that little bit special. Your management should be extremely proud of you. Go there and experience the warmth of serviceMore
- Free Wifi