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Reviews (1,187)
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All reviewsgreat locationtrain stationcentral locationnice hotelrestaurants and shopsstar hoteldouble roomnice roomtown centrestayed here for nightsyogurtclean roomsmin walknespresso machinehampshirecitysupermarket
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Reviewed December 7, 2015 via mobile

We had stayed in a comfy room for a few nights. I should say that we have stayed in much better rooms for less money. Everything in the room looked worn out. There were stains all over the floor. The staff at the reception wasn't very welcoming either. Otherwise it was warm and the tv in room was ok.

Stayed: December 2015, travelled as a couple
Thank Ra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva-Lynne A, Public Relations Manager at Crown Hotel Eindhoven, responded to this reviewResponded December 9, 2015

Dear Ra M,

Thank you for your feedback!

Unfortunately I am unable to trace which room you have been in, but I would like to recommend you informing the Front Desk about it next time. They might be able to take action immediately.

Furthermore, I would also like to inform you that we have renovated about half of our rooms already. Perhaps that one of these Superior or Executive rooms will better suit your wishes?

Kind regards,
EvaLynneA | Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 25, 2015

Friendly customer service, nice rooms . The only problem was the AC in the room, it was very noisy and not very effective in regards to cooling the room. And to make matters worse the windows did not open at all, not even a little for some fresh air to come in.

Stayed: October 2015, travelled as a couple
Review collected in partnership with this hotel
Thank ben459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva-Lynne A, Guest Relations Manager at Crown Hotel Eindhoven, responded to this reviewResponded November 27, 2015

Dear Ben,

Thank you for your feedback!

Replacement of our windows is defenitely on our list of future improvement, but unfortunately cannot be done on short term due to the construction of the building.

Kind regards,
EvaLynneA | Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 23, 2015

We Had a great stay In Hampshire hotel nice room great comfy bed and good breakfast .the locality of hotel to transport links shops pubs and restaraunts was excellent as was easy walking distance to Philips stadium and tfe efenar concert venue .wiukd definitely stay again .

Room Tip: Beds fantastic
Stayed: November 2015, travelled as a couple
Review collected in partnership with this hotel
Thank Bazzaruns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva-Lynne A, Guest Relations Manager at Crown Hotel Eindhoven, responded to this reviewResponded November 23, 2015

Thank you very much for the 5-star review Bazzaruns!

Kind regards,
EvaLynneA | Guest Relations Manager

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Reviewed November 13, 2015

Unfortunately the room I was in was really old fashioned, it seems that on the Website only the Superior Rooms are shown.The carpet was really disgusting and should be replaced immediately. My colleagues had the same Rooms (6th floor) and made the same experiences.

  • Stayed: November 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank g1P2004RN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva-Lynne A, Guest Relations Manager at Crown Hotel Eindhoven, responded to this reviewResponded November 16, 2015

Dear G1P2004RN,

Thank you for posting your feedback and my apologies for the fact that you stay with us has not completely been to your liking.

I would like to inform you that we have already renovated 70 of our rooms, and hope to renovate the rest in the near future as well.

I have forwarded your remarks to our Front Desk Manager and Housekeeping Supervisor for follow-up.

Kind regards,
EvaLynneA | Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 12, 2015 via mobile

Stayed one night for business. Hotel staff were very friendly and spoke English. Location can't be beat, grocery store, restaurants and movie theater across the street and train station 5 min walk. Took train straight to Schiphol terminal in 1.5 hr for 30 Euros - so convenient! My room was clean but old and in need of renovation and not cheap (almost 200 Euros). Location was well worth it even with old furnishings.

Stayed: November 2015, travelled on business
Thank AprilAgee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva-Lynne A, Guest Relations Manager at Crown Hotel Eindhoven, responded to this reviewResponded November 12, 2015

Dear AprilAgee,

Thank you for your feedback!
I would like to inform you you that we also have renovated Superior and Executive rooms, perhaps one of these room types will better suit your wishes.

Prices are heaviliy influenced by request and demand, and due to an important event hotels were fully booked in the entire city.

Kind regards,
EvaLynneA | Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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