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All reviewsshuttle busshuttle servicefree ferrycentral stationcity centrebarbizon palaceuntil midnightnice hotelroom servicethe hotel staffrooms were very cleanexcellent staydefinitely stay here againwould highly recommend this hoteldam squarenordbicycles
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Reviewed November 9, 2017

Check in was very smooth and staff were very polite and friendly. The room was spacious and clean with excellent facilities. The shuttle bus service to and from the centre was brilliant and very reliable, and the drivers were really friendly. The staff kindly stored our bags after we checked out as our flight was late in the evening, and we took the shuttle back to the hotel to collect them. Would definitely stay again, thank you!

  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank janebee26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BartvandenHauten, General Manager at NH Amsterdam Noord, responded to this reviewResponded November 14, 2017

Dear Jane,

First of all, we would like to extend our sincere gratitude for taking the time to share your experience of your stay at NH Amsterdam Noord with us. It was an absolute pleasure to welcome you at our hotel.

We feel absolutely thrilled to read your praising words about the hospitality you have experienced from our staff - rest assured that those praising words will be shared with our team, they will be very happy to hear! It is great to read that you have loved our complementary shuttle service which brings you directly to the very city centre of Amsterdam in a relative short amount of time. Have you also experienced the wonderful city of Amsterdam by bike?

Might you be visiting Amsterdam anytime soon again, please feel free to reach out directly should you desire to make another reservation with us.

Warm regards,

Bart van den Hauten
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 9, 2017

Very good hotel away from Amsterdam hustle and bustle, shuttle bus to the centre made it a really convenient place to stay. Room was a standard room but had all we needed, Reception staff were friendly and helpful and staff on the door very good too. Bar service was good with friendly staff, and great prices during happy hour. All in all a very good stay, we would recommend

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank weejin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BartvandenHauten, General Manager at NH Amsterdam Noord, responded to this reviewResponded November 14, 2017

Dear Weejin,

Thank you so much for sharing your recent experience with us at NH Amsterdam Noord. We feel absolutely delighted to read your praising words about your stay with us!

How lovely to read that our complementary shuttle service has enabled you to conveniently explore the city centre of Amsterdam. Our team will be more than thrilled to hear about your kind words of the level of hospitality which we aim to offer to all of our guests!

It was a pleasure to welcome you in our hotel and do hope to do so again in the nearby future. Should you desire to make another reservation with us, please feel free to reach out to us directly.

Warm regards,

Bart van den Hauten
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 25, 2017 via mobile

We were given a room on the sixth floor with a fabulous view of Amsterdam. The room was large, spacious and very clean. The bathroom was also nice and big. Our only gripe was the shower leaking onto the floor but once we angled the shower head more strategically it wasn't a problem.
We spent a great six nights here, exploring Amsterdam which was about a fifteen minute walk from the hotel and across the little foot ferry. We used the free mini bus a couple of times but generally enjoyed the walk. There are plenty of shops around the immediate neighbourhood, and a few restaurants and cafes. It's not far to a good deli supermarket too.
The breakfasts were fine, a couple of times a bit cold, but if you requested anything they were only too happy to oblige. The staff were lovely and very friendly.
There is a decent gym too. It is used as a stopover for Delta airline staff so can get very busy at certain times. We didn't use the bar but it seemed quite lively.
We'd stay here again most definitely.

Stayed: August 2017, travelled as a couple
Thank BDandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BartvandenHauten, General Manager at NH Amsterdam Noord, responded to this reviewResponded October 27, 2017

Dear Dandy,

We would like to extend our most sincere gratitude for writing such a wonderful review about your recent stay with us at NH Amsterdam Noord. It was an absolute pleasure to welcome you at our hotel.

It is with great enjoyment to read that you have enjoyed the true hospitality of our team - rest assured that your comments will be shared with our team, they will be more than happy to hear about this. Also, how great to read that the complementary shuttle has enabled you to conveniently access the very heart of Amsterdam! Indeed, the walk towards the ferry is a lovely one - reaching out to the boarder of the city centre in just fifteen minutes! With regards to your comment about the shower, we would like to sincerely apologise for the inconvenience and would like to inform you that we will ensure to follow-up on this. Nonetheless, we are absolutely honoured to read that you will stay with us again most probably in the nearby future.

So, if you are planning to visit Amsterdam any time soon again, please feel free to reach out to us directly should you desire to make another reservation with us!

Warm regards,

Bart van den Hauten
Hotel Director

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Reviewed October 8, 2017 via mobile

Me and my hubby spent 2 nights in this hotel and we were impressed. Staff was nice, polite and helpful. Rooms were nice and clean, towels changed daily. Mattress and pillows were comfy. Hotel offer free car parking and free shuttle bus to city centre which was fantastic and took only 10 mins. I highly recommend this hotel.

Stayed: October 2017, travelled as a couple
1  Thank reana2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BartvandenHauten, General Manager at NH Amsterdam Noord, responded to this reviewResponded October 11, 2017

Dear Reana,

First of all, we would like to extend our sincere gratitude for writing such a wonderful review about you recent experience with us at NH Amsterdam Noord. We felt absolutely delighted to welcome you at our hotel and are glad to read that you have had a great stay with us.

It is with great pleasure to read that you have been able to experience the true hospitality which we aim to offer to all of our guests - rest assured that your loving words will be shared amongst our teams. We are thrilled to read that our complementary shuttle service has enabled you to conveniently explore the city of Amsterdam. Did you also make use of our rentable bicycles which enables you to explore even more of Amsterdam in a short period of time?

In case you are planning to visit Amsterdam any time soon again in the nearby future, please feel free to reach out to us directly should you desire to make another reservation with us.

Warm rergards,

Bart van den Hauten
Hotel Director

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Reviewed September 19, 2017

Staff was rude, not helpful, don't expect to hear sir or madam at this place, feel like stay in boot camp, I don't think the staff realized that they are actually working for the hotel guests, very poor customer service.

  • Stayed: September 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank wrngway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BartvandenHauten, General Manager at NH Amsterdam Noord, responded to this reviewResponded September 25, 2017

Dear Sir or Madam,

First of all, we would like to extend our sincere gratitude for taking the time to share your experience about your recent visit to NH Amsterdam Noord with us. I feel truly sorry to read that we have not been able to meet your expectations during your visit.

Although we feel absolutely delighted to receive compliments from our guests, it is also important for us to receive feedback which enables us to continuously improve our pristine service standards which we set for ourselves day in and day out. Nonetheless, it is disappointing to read that we did not manage to live up to your expectations and that we have provided you with the hospitality that you should receive from us. Should you desire to share more details with us, please feel free to contact us via nhamsterdamnoord@nh-hotels.com. Your feedback is invaluable to us, as it allows us to continuously improve our service and the experience to all of our valued guests.

We look forward to getting in touch with you and hope to have the chance to welcome you again at NH Amsterdam Noord.

Warm regards,

Bart van den Hauten
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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