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Patti C
Surrey, Canada

First time to Europe and outstanding experience

5.0 of 5 bubblesReviewed Oct 15, 2017
My boyfriend and I stayed there from September 18 to 24. We had the greatest experience. This is a great hotel with great staff. I especially want to recognize Sharif and Jordi. You made our experience very memorable. Especially when Jordi went out of his way to find my boyfriend's phone, which he had lost outside the hotel.
Date of stay: September 2017
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BW_DelphiHotel, Manager at The Delphi - Amsterdam Townhouse, responded to this review
Responded Oct 18, 2017
Dear Patti,

Thank you very much for this lovely review.
We are delighted to read that we made your first visit to Europe a memorable one!
We will share your comments with all our staff, may you consider to come back to Amsterdam, we would be more than happy to welcome you again!

Thank you once again.

Best regards,

Best Western Delphi Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed September 28, 2017

15 minutes from Amsterdam Centraal by tram (5 & 24). Trams every 10 minutes. Very welcoming stay. Great nights sleep. Hot breakfast items replaced regularly, so available and hot, Great bread for bacon butties. Quality scrambled eggs. Nice quiet area, but easy to get to Dam Square and museum quarter and In De Wildeman.

Date of stay: September 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Ian O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BW_DelphiHotel, General Manager at The Delphi - Amsterdam Townhouse, responded to this reviewResponded September 30, 2017

Dear Ian,

Thank you very much for writing this review.
We are delighted to read that you enjoyed our breakfast and quiet location.
Do not hesitate to contact us for your next visit to Amsterdam!

Kind regards,

Best Western Delphi Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 26, 2017

Great location. Excellent staff. Very comfortable beds and room in general. Great reccomendations of restaurants from staff. Great directions to transit and local shops from staff. Very friendly staff. Very good breakfast. Sheets were not changed and had to ask for sheets and make up bed myself.

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank frankbU168BV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BW_DelphiHotel, General Manager at The Delphi - Amsterdam Townhouse, responded to this reviewResponded September 30, 2017

Dear Frank,

Thank you so much for this fantastic review.
Especially thank you for the nice comments on our staff, we will share this review with them!
May we offer you our apologies for the fact that your sheets were not changed, we will inform our housekeeping department about this.

May you visit Amsterdam in the near future, do not hesitate to contact us!

Best regards,

Best Western Delphi Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 8, 2017 via mobile

Great little hotel for a mid-week break to Amsterdam. For travellers, easy to reach from Zuid Amsterdam train station, a number 5 tram for 5 mins and a 5 minute walk. Only 10 minute walk to Rijksmuseum and Leidseplein area. Rooms are small, but functional. Staff are pleasant and willing to help. I had to print some vital work stuff whilst away, plus boarding passes and it was no problem. Highly recommended.

Date of stay: August 2017
Trip type: Travelled as a couple
Thank V5732XDtimc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BW_DelphiHotel, General Manager at The Delphi - Amsterdam Townhouse, responded to this reviewResponded September 15, 2017

Dear Tim,

Thank you very much for recommending our hotel and to write this lovely review!
Do not hesitate to contact us if you are planning another trip to Amsterdam, we would be more than happy to welcome you again!

Kind regards,

Best Western Delphi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 4, 2017

Good for a European-style hotel (i.e., lacks fridge, microwave, A/C). Comfortable beds, reliable WIFI, good selection of breakfast foods, albeit at an extra charge (this seems to be the norm here). Very convenient to transit and in a nice part of town. Extraordinarily nice staff -- especially Shaerif (afternoon into evening shift). Feels much more like a boutique hotel than your standard Best Western.

Room tip: Inside rooms very quiet (probably all are in this upscale neighborhood).
Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank Laura S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BW_DelphiHotel, General Manager at The Delphi - Amsterdam Townhouse, responded to this reviewResponded September 15, 2017

Dear Laura,

Thank you very much for this perfect review.
Especially thanks for your lovely comments on our staff, we will share your review with Sherrief.
Please do not hesitate to contact us on your next visit to Amsterdam!

Kind regards,

Best Western Delphi Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 4, 2017

I stayed here for one night on business and to be honest it was just terrible. everything from the rude staff at the check in to the poor rooms. I am unsure how it is a 4* hotel! more like 2 or 3. for a similar price I should've stayed closer to the centre as well. I was extremely disappointed.

Date of stay: September 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank SammyKingston7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BW_DelphiHotel, General Manager at The Delphi - Amsterdam Townhouse, responded to this reviewResponded September 15, 2017

Dear Sammy,

Thank you for sharing your experiences from your recent visit with us. I regret to read that your stay did not live up to your expectations.
Please know that in most cases it is always possible to change to another room.

Kind regards,

Best Western Delphi Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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