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All reviews no lift dam square central location red light district great location steep stairs door step continental breakfast is storage room friendly reception third floor street noise top floor beds were very comfortable non smoking wet room staying at this hotel
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Reviewed December 5, 2017 via mobile

We just returned from a long weekend break to Amsterdam and stayed at this hotel, it was my husbands 50 th and the staff were fantastic, especially Lisa any questions we asked she would help us, always lovely and cheery and helpful, The hotel is very central on Damstraat only about 10/15 min walk from train station, straight up Main Street so easy to find, Hotel is nice, more like a b & b if it was in the uk, rooms are nice clean and bright, very small though, the shower room is very small about the size of a large double wardrobe... but the room served its purpose because to be honest your not in your hotel much as there is so much to see and do, the only down side is the size of the duvets!! Pls invest in duvets that fit the double beds, we had 3 singles on our bed.. Also double check if breakfast is on your itinerary as Expedia said it was when I was on an internet chat to them, but when we got there it wasn’t! So make sure you have it in writing. Although the manager was very nice about it and only charged us minimum amount it still should not off happened, but besides that we thoroughly enjoyed our stay.. Thank you

Stayed: December 2017, travelled as a couple
Thank Tania45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerstekorrel, Front Office Manager at Hotel De Gerstekorrel, responded to this reviewResponded December 10, 2017

Thank you for the high marks. We are honored that you chose our hotel to celebrate your husband's birthday and happy to hear that our location and staff helped to make it a memorable one. We will be certain to pass along your positive comments to our colleague. We appreciate your feedback regarding the breakfast and we do apologize that there was confusion over whether or not that was included. We have contacted the company that you booked with so that information such as this is clear to our guests. We hope that you will stay with us again. Please contact us directly so that we can book you to a room of your choice, as returning guests who book directly with us, are given top priority.

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Reviewed November 29, 2017 via mobile

We stayed the the quadruple bedroom located on the first floor and the beds were very comfortable. This hotel suited us very well as it was so close to all of the attractions and in particular Dam square. We found the hotel to be a bit loud but that is expected due to the location. The staff were very helpful and they allowed us to use the luggage storage room free of charge when we checked out as our flight was later in the day.
I would 100% return to this hotel if I visit Amsterdam again.

Stayed: November 2017, travelled with friends
Thank Ben W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerstekorrel, Front Office Manager at Hotel De Gerstekorrel, responded to this reviewResponded December 2, 2017

Thank you for the high marks! We are glad to hear that you enjoyed our central location. We are also happy to hear that you found the staff helpful and the beds in your room comfortable. We look forward to your next visit with us!

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Reviewed November 17, 2017

I stayed at the hotel as a couple last year, it was great, very central and within walking distance from many attractions, and I've just today booked again as a couple to stay there for another few nights. Steep stairs but that's a traditional Amsterdam building for you. Breakfast was good and the reception staff extremely accommodating. Yes I would certainly stay there again, as indeed I have just booked to do so!

Room Tip: A low floor will help people with mobility issues
  • Stayed: March 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank ChrisL007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerstekorrel, Front Office Manager at Hotel De Gerstekorrel, responded to this reviewResponded November 25, 2017

Thank you so much for your high ratings of our hotel! We are very happy to hear that you enjoy our location and find the staff welcoming and helpful. Please contact us to let us know if you have a room preference as returning guests are given priority on room requests. We look forward to welcoming you back!

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Reviewed November 8, 2017 via mobile

We booked this hotel through a travel agent and to be honest was a bit worried by some of the reviews however we were pleasantly surprised. This is a traditional Amsterdam building and our room was on the fourth floor which meant 8 flights of stairs however we were moved to the 2nd floor in request and our cases were moved for us. The staff were extremely friendly and helpful. The room was immaculately clean and although a bit basic the beds were really comfortable. Breakfast was fine and basic. The hotel was right on dam square on a side street and a few minutes from the shops and red light district. The walk from central train station was 10 minutes as was Anne franks house. Perfect to explore on foot and as long as you don’t mind the stairs I would recommend

Stayed: November 2017, travelled with family
Thank Loren G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerstekorrel, Front Office Manager at Hotel De Gerstekorrel, responded to this reviewResponded November 25, 2017

Thank you for your positive feedback. We are happy to hear that you enjoyed our central location and found the rooms clean and the beds comfortable. We also were more than happy to be able to accommodate your request for a lower floor. We hope to welcome you back to our hotel in the near future. Be sure to inform us of your room preferences as returning guests get first priority.

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Reviewed November 1, 2017

I stayed in this hotel for a business trip with 3 other colleagues and had the worst nights sleep! My room was on the fifth floor (up some very steep steps) it was boiling hot with a faulty fan, because my room was so hot I slept with the window open and consequently was woken up at 5 am with busy traders starting their day with banging and crashing. Even with the window closed you could still here the noises. Reception staff were rude and generally an unpleasant stay

  • Stayed: October 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank AnnaB5324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerstekorrel, Front Office Manager at Hotel De Gerstekorrel, responded to this reviewResponded November 5, 2017

We appreciate your feedback. We are located in the center of Amsterdam, which, can at times be very busy. We can only hope that guests have read the description of our hotel and the location of our hotel prior to making a reservation with us, as being in the city center is not for everyone. We are sorry to hear that your experience did not match your expectations.

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