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All reviews golden tulip tram stop city centre sloterdijk station great hotel comfort room coffee machine underfloor heating number tram dam square tram system public transport mini bar day pass schiphol airport hotel bar double room
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Reviewed October 12, 2018 via mobile

This hotel is a lovely hotel, very near a main train station and has a tram stop right outside. Very quiet area away from busy Amsterdam. Lovely, friendly and professional staff. Extremely clean and good food. Breakfast was exceptional.

Stayed: October 2018, travelled as a couple
Thank Barbara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xo-Hotels, General Manager at XO Hotels Park West, responded to this reviewResponded 6 days ago

Dear Barbara H,
Thank you for leaving such a nice review. Hopefully we can welcome you again in the future.
Janine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 12, 2018 via mobile

Lovely clean hotel, friendly reception team. Modern but cosy!
Breakfast was delicious every morning all you can eat buffet!
Tram right outside , struggled a little at first to get to Dam central . Just take 19 then 13! And make sure you get on in the right direction! €60 taxi journey later after we got completely lost after midnight !
Bloody loved the coffee machine in the room! Delicious! Beds were very comfy , so peaceful and quiet if you want to be away from the hustle and bustle but close enough to get to the centre easily . We will come
Again!

Stayed: October 2018, travelled as a couple
Thank sunshinekiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xo-Hotels, General Manager at XO Hotels Park West, responded to this reviewResponded October 12, 2018

Dear Sunshinekiss,
Modern but cosy with good service is exactly what we are trying to be. Thank you so much for this compliment.
When you come again, please make your booking directly on our website, for the best available rate, discounts and specials, which can only be booked on our own wesite.
Kind regards,
Janine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 10, 2018

This was an amazing hotel. Everything is modern and clean, staff were very friendly, and the room was well equipped. The check-in process is a self service computer based system, but the receptionist was right there to help with everything. The computer booked us into a ground floor room, but she changed that to an upper floor (5th floor) as she said that would be quiet. We were upgraded to a huge quad room - 4 beds in two pairs, with two chairs a table and TV - the photos on the web site are accurate. The room was to a high standard. The bathroom has a great shower, huge sink and hair dryer. The TV has some BBC channels (including CBBC) in addition to local ones, so it is easy to keep up to date. The electrical outputs include a British 13 amp socket if you have forgotten your travel adapter, and two USB charging slots as well as a number of standard euro sockets. Our room had a Nespresso coffee machine, fridge, safe, iron and ironing board. It was very quiet at night even although there is a busy road not far away. The breakfast buffet I can highly recommend - it has everything you could want. There are cereals, bread, rolls, pastries, fruit, yoghurt, cold meats, cheeses, hot buffet (bacon, beans, meatballs, scrambled egg), and the staff will make fresh omelettes with fillings of your choice, or rustle up a pancake. All help yourself - as much as you want. The bar area has a good menu choice at lunch and dinner - not a huge menu but enough for most tastes. We had a burger there on the night we arrived, and it was delicious. The bar does not serve alcohol, but a huge variety of non-alcoholic drinks. The Heineken was very refreshing! The Tram 19 stop is right outside the hotel which is very handy. We arrived at the hotel from Schiphol Airport - took the train to Sloterdijk station and we actually walked to the Hotel from there (15-20 minutes, there is a pedestrian route which you can find on Google Maps). The Tram 19 actually starts at Sloterdijk so you can easily take the tram instead - it's just one stop. Follow the signs for the Tram and you will find both tram and train ticket machines at the back of the station. The Tram leaves from street level, but there is a lift if you have lots of luggage.

Room Tip: Ask for a room above the ground floor, which will be away from street noise
  • Stayed: October 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Andyabz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GTAW1014, General Manager at XO Hotels Park West, responded to this reviewResponded October 12, 2018

Dear Andyabz,
Thank you for your wonderful review. It is very detailed and all true, so good to read. Hopefully we can welcome you again in the future.
Kind regards,
Janine

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Reviewed October 9, 2018 via mobile

Lovely hotel, staff was lovely too! Couldn’t fault anything! We arrived very early so left our bags and went for a wonder to come back and was allowed to check in an hour early which was great as we napped and was back out! Room was cleaned every day, fresh clean towels every day too! We had eaten out most nights but ordered pizza it was amazing!! Great prices too, they even allow you to order in a takeaway and it’s delivered to your room, self check in is pretty easy and checking out! Staff are helpful with directions around the city and their English is great too so no trouble understanding.

Too all those people with the bad reviews, what are you moaning for please?! No staff at check in? I’m pretty sure I seen 3 different people at the check in screens helping people who had just arrived! Dirty towels and rooms? As if ours was spotless, we also left our room after they had been to clean all the others and yet they still came back at midday when we was out to clean it!!

Keep doing what your doing guys, we will be back again soon! Thank you very much <3

Stayed: October 2018, travelled as a couple
Thank Resort666972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xo-Hotels, General Manager at XO Hotels Park West, responded to this reviewResponded October 12, 2018

Dear Resort666972,
What a lovely review Thank you so much for the nice words for our staff and the housekeeping especially. They have to work the hardest of all hotel staff, they deserve a compliment. I couldn't do it.
Maybe not very professional, but I am secretly smilling about your message to former reviewers, Of course some bad reviewer had a point and something went wrong during there stay, but more often we only learn about the problem long after they have left the hotel and there is nothing we can do about it anymore.
If you book again, book directly on our website or by phone. We offer the best available rate and from November 1st we have a breakfast special for only 7.50 a person. Mention this review, maybe we can do something small extra for you.
Kind regards,
Janine

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Reviewed October 9, 2018

This hotel is very nice! It is neat and clean and we really appreciated the quick access to the tram right across the street and the heated bathroom floor! Although the tram stop is right out the door of the hotel, we were a bit disappointed that there were not many restaurants within a quick walk. There is a nice Italian restaurant a block away, but you have to walk about 15 minutes to find others. The buffet breakfast at the hotel is very good, but be sure to order it the evening before to save 3.5 euros. Also, there is no alcohol available at the hotel which didn't bother us a bit. We had plenty of food and drink when we were out on the town!

  • Stayed: October 2018, travelled with friends
    • Value
    • Location
    • Service
Thank LynxFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xo-Hotels, General Manager at XO Hotels Park West, responded to this reviewResponded October 12, 2018

Dear LynxFan,
Thank you for your 5 star review and I am happy to read you had a good time. Hopefully we can welcome you again some day.

Janine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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