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All reviews main building separate shower room was large fantastic hotel city centre nice breakfast wing roman brasserie minibar
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1 - 6 of 924 reviews
Reviewed February 14, 2021 via mobile

We visited this amazing hotel to celebrate Valentine's day. The location is fantastic, next to the central train station. The hotel's interior looks like a palace of old ages. Due to Covid restrictions, we had to eat dinner at our room, so a privé restaurant was prepared for us.
Upon our check-in, we were welcomed by Danielle, a very friendly and professional girl. Everything needed for our stay was explained in detail.
The dinner was very delicious. A small remark is that no empty plates were provided and all dinner courses were provided in one plate for both of us. Hence,we had to share this one plate,which was no convinient.
The breakfast was very rich and tasty.

Date of stay: February 2021
Trip type: Travelled as a couple
1  Thank vickyGruiters1990
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wendy van Espelo-Kluft, Gastenservice/Front Office at Grand Hotel Karel V, responded to this reviewResponded March 4, 2021

Dear vickyGruiters1990,

Thank you for taking time out to review your recent stay with us.

We are delighted that you found our location convenient as well as the rooms were to your liking. It is our greatest pleasure to see that the level of service also met your expectations and we sincerely hope that you will soon have the opportunity to return to us. I will certainly pass on the compliments to Danielle!


We look forward to welcoming you back in the hopefully not too distant future!

With warm regards,

Wendy van Espelo
Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 24, 2020

This hotel is centrally located and has historic interest. My room was large and very comfortable. Breakfast on the terrace was a good start to the day. Dinner in the terrace Bistro was very good indeed. The staff very friendly and helpful even taking time out to help translate a difficult Eurostar booking while serving our meal.

Room tip: Room 202 overlooking the garden was very nice.
Date of stay: August 2020
    • Value
    • Location
    • Service
2  Thank grahamcB8316OF
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wendy van Espelo-Kluft, Gastenservice/Front Office at Grand Hotel Karel V, responded to this reviewResponded October 25, 2020

Dear grahamcB8316OF,

Thank you so much for your great review and the time you took therefore.

We are delighted to know that you enjoyed your recent stay with us and especially our customer service. We shared your compliments with colleagues. We are also pleased to read that you enjoyed our breakfast.

We wish you a wonderful day and hope to see you staying with us soon.

With warm regards,

Wendy van Espelo
Front Office Manager

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Reviewed February 1, 2020 via mobile

We were here for a father-son weekend to visit a game of FC Utrecht. The hotel is very nicely located in the city centre of Utrecht. Very nice building, good rooms, nice breakfast, friendly service. We will be back!

Date of stay: November 2019
Trip type: Travelled with friends
Thank BOSEL99
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wendyv2060, Front Office Manager at Grand Hotel Karel V, responded to this reviewResponded February 5, 2020

Dear BOSEL99,

We are very happy you enjoyed your stay with us. We try to do our best to make sure all our guests feel at home as much as possible. We will share your compliments with the team.

We hope to welcome you back in the near future for another father-son weekend!

With warm regards,

Wendy van Espelo
Front Office Manager

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Reviewed December 11, 2019 via mobile

Had a great room in this hotel in the main building warm and cosy. Good bed had a great sleep plenty of space with all the old world charm. Bathroom was good big bath separate shower nice toiletries.
Breakfast was good great bar and it’s close to the city with everything in walking distance.
Finally the staff were great very helpful with everything. A very pleasurable stay.

Date of stay: November 2019
Trip type: Travelled on business
2  Thank Doessound
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wendyv2060, Front Office Manager at Grand Hotel Karel V, responded to this reviewResponded December 23, 2019

Dear Doessound,

Thank you very much for this beautiful review.

We are delighted to hear that your stay with us exceeded to your expectations regarding our services and charm of the hotel. We shared your kind words with our team to motivate them to continue to deliver the same service.

We hope to welcome you back in 2020!

With warm regards,

Wendy van Espelo
Front Office Manager


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Reviewed November 27, 2019 via mobile

we had a wonderful time at grand hotel karel v. the staff is very pleasent, helpful and proffesional. the hotel is quiet and comfortable, yet very close to the center. spa is a great bonus.they could use a bigger workout room with few more machines. if you would like to use the workout room and the spa note that they are not in the main building. enjoy!

Date of stay: November 2019
Trip type: Travelled on business
1  Thank YaelS378
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wendyv2060, Front Office Manager at Grand Hotel Karel V, responded to this reviewResponded November 28, 2019

Dear YaelS378,

Thank you for writing this review.

We will share you compliments with everybody, as it will service as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We hope to welcome you again in the near future!

With warm regards,

Wendy van Espelo
Front Office Manager

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