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“Disappointing”
Review of Malie Hotel

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Malie Hotel
Ranked #11 of 23 Hotels in Utrecht
Certificate of Excellence
GreenLeadersSilver level
Reviewed 5 weeks ago

Nice location of the hotel near the city center, nice architecture, nice furnishings
But:
Cold due to not tight window, dirt in the bathroom, ugly noise during the night, receptionist wouldn´t believe me, offered ear plugs

  • Stayed: January 2018, travelled on business
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Review collected in partnership with this hotel
Thank 939ulfh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMalieHotel, Manager at Malie Hotel, responded to this reviewResponded 4 weeks ago

Dear sir,

Thank you for your compliments regarding the architecture of the building and our decorations.
I'm very sorry to read your experience at the Malie Hotel was not like it's suppose to be. We have instructed our technical service to check the window and the noise during the night, as well as the Housekeeping, who should check the rooms according to our standards. Thank you for letting us know these points of improvement.
At the desk we already offered you a compensation and we surly hope to see you in the future, so we can prove that we can offer the service and experience you expect from us.

Kind regards,

Sharon Wijnands - van der Burgh
Resident Manager
Malie Hotel Utrecht

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (160)
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8 - 14 of 160 reviews

Reviewed 8 January 2018

Great hotel in beautiful neighbourhood of Utrecht. Welcome warm. Hotel in design style. Room well thought out. Beds and lighting excellent. Enough plugs for devices a plus. Price quality relationship very good. Definitely recommend this hotel even if it is not in the centre of the city.

  • Stayed: January 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank Clemens Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2018

The rooms are a little petite but are finished with nice design, good quality bedding etc. Staff at front desk are very helpful and smiley! Hotel is in a quieter area of Utrecht, but easy to get into town, and there are plenty of restaurants just 5 -10 mins walk away.

  • Stayed: December 2017, travelled with family
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Review collected in partnership with this hotel
Thank Joe K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2017

What a lovely little hotel on a quiet side street in Utrecht. The staff were stellar, the room was stylish, modern and comfortable, and the hotel just had a great vibe overall. Nice little retreat and not too far a walk (5-10 minutes) from shops and restaurants, etc.

  • Stayed: November 2017, travelled on business
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Thank AGlobal_Jetsetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2017

We had a phantastic stay at this hotel! Fabulous and spacious room for our family of three, great breakfast, as well as extremely friendly and helpful staff. The location is perfect for us, close to the wonderful neighbourhood of Oudwijk and Wittevrouwen, and in the city centre and central station within a few minutes by bus. We can only highly recommend this hotel!

  • Stayed: December 2017, travelled with family
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Review collected in partnership with this hotel
Thank markusbW2246HY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2017

The Malie hotel is a short walk from central Utrecht. The breakfasts are the stuff of dreams! Great fresh orange juice. Great selection of bread, cheese and meats. Comfortable and quiet rooms. Love the in room coffee.

  • Stayed: December 2017, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank A9343LGdeboraht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2017

I stayed several times since August 2017 in this hotel. I always got a warm welcome. The staff is friendly, the rooms are well appointed and comfortable.
From the hotel you can have a nice walk to the center of Utrecht. Nearby there are a lot of opportunities to get something to eat or drink.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank gabrielesF8889XD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Malie Hotel

Address: Maliestraat 2, 3581 SL Utrecht, The Netherlands (Formerly Sandton Malie Hotel)
Region: The Netherlands > Utrecht Province > Utrecht
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Airport Transportation
Hotel Style:
#4 Green Hotel in Utrecht
#7 Luxury Hotel in Utrecht
Price Range: $127 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malie Hotel 4*
Number of rooms: 45
Official Description (provided by the hotel):
This charming four star hotel, appreciated for its excellent service, is beautifully situated at the Maliestraat, in the green district 'Buiten Wittevrouwen'. It's a 15 minute walk to downtown. From the bus stop Oorspronkpark you're quickly in the city center, the Central Station, the Uithof or at the Jaarbeurs. It is also possible to rent a bike at the reception. The surrounding area offers excellent running routes. The interior of the Malie Hotel Utrecht - Hampshire Hotel reflects the authentic look and atmosphere of the 19th century building. All rooms have air-conditioning, a flat screen TV and, of course, free access to the WiFi. The lovely Charme rooms, Executive rooms and the Junior Suite are recently refurbished to provide comfortable rooms with double beds. The Cosy Classic, Classic Deluxe and Classic Superior rooms have two twin beds, equipped with shower or bath / shower and are equipped with all comforts needed. Our lounge has a warm, relaxing atmosphere where you can relax in the large armchairs and enjoy a drink or snack. In the morning the day is starting with a wonderful breakfast, fresh coffee in the breakfast room overlooking the idyllic city garden. The hotel proudly announced the achieving of the sustainability certification Green Key Gold. ... more   less 
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Also Known As:
Malie Hotel Utrecht

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