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Reviewed August 12, 2018 via mobile

Hotel New York is the place to meet a friend before boarding a cruise ship!! That’s what we did and it was very pleasant. The location is fantastic and the terrace is quite large. It is close to the cruise terminal. The staff was very patient and friendly with us as we were waiting for our friend to arrive. We had a few drinks and the “bitter garnituur” and it was good. It was again a very pleasant experience!

Date of stay: August 2018
Trip type: Travelled with friends
Thank Qcruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 11, 2018 via mobile

I booked the cheapest room, on the webside I already read there would be no nice view from the window so that wasn't a surprise. Room was big, with good bed, desk and comfortable chair. Big bathroom with bath and shower in the bath. Airco. Clean. Very friendly staff. Very good breakfast but a bit expensive (but I didn't need lunch...). Diner is okay but for the prices charged I expected a bit more, like an extra side dish. But it was tasty. Location is excellent, walking distance to city centre and touristic hot spots.

Date of stay: August 2018
Trip type: Travelled solo
Thank Jedidiah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 3, 2018

My wife and I had a lovely weekend in Rotterdam, staying at Hotel New York was an excellent choice, the staff were very attentive and pleasant at all times. We had the tasting menu in the downstairs restaurant and this was simply sublime, the waiter was very knowledgeable in regards to the wine and shared all his knowledge. We also had cocktails in the bar and again the bar tender was great in discussing bar appearances... A great place to stay with a great hotel team.

Room tip: Some great views
Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Clive H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoelDusseldorp, General Manager at Hotel New York, responded to this reviewResponded August 8, 2018

Thank you very much for your kind review!
We hope we can welcome you back soon as a guest of HNY & NYB !

rdusseldorp@hotelnewyork.nl

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 31, 2018

We needed a hotel reasonably close to the departure berth for a Holland American cruise the following afternoon. I had stumbled upon a recommendation for the Hotel New York. This hotel rises from historic origins. It used to be an immigration departure terminal for immigrants migrating to North America. You really get into the feel of the place. The view from here is outstanding.

Being jet lagged we found it difficult to find a place for dinner, after all our diurnal clocks were all confused. As a last resort we slipped into the Hotel Basement bar and sipped a couple beers while enjoying bar food. The bar food was excellent. The staff was hospitable and friendly.

What a delightful find!

William

Room tip: The rooms were surprisingly quiet.
Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank willyum2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoelDusseldorp, General Manager at Hotel New York, responded to this reviewResponded August 8, 2018

Thank you very much for your kind review!
We hope we can welcome you back soon as a guest of HNY & NYB !

rdusseldorp@hotelnewyork.nl

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 31, 2018

We visited the Hotel New York three times: first on the outside, then in the bar and at last the restaurant.

The outside experience was fine. Good and fast service. Also the waiters were friendly.
The bar was a very nice experience since the barkeepers were very friendly and funny.
The worst experience we had in the restaurant. They did not want to bring you anything. Also a smile would have been nice.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank EldBjoern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoelDusseldorp, General Manager at Hotel New York, responded to this reviewResponded August 8, 2018

Thank you for your review.
2 nice experiences and 1 bad is not the score outcome we are hoping for.
Our appologies for the fact that after the 2 good visits you had a disapointing visit in our restaurant.
We hope we can get a second chance in the future !

rdusseldorp@hotelnewyork.nl

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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