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All reviews nice hotel the main hotel comfortable rooms recommend this hotel ironing board golfing break waterloo battlefield bars and restaurants easy access each evening bath shower mini fridge public areas paper work annual visit dining room is travel lodge
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Reviewed April 24, 2018 via mobile

This was the second Martin’s hotel we have stayed in, Brugge being the first. The staff are friendly and helpful and make you feel at home from the moment you walk in the door until the moment you leave. The hotel itself is furnished in a somewhat strange color scheme but it all works, it’s done tastefully and is very relaxing. We had room 133,which was large, comfortable and well kept. Coffee maker, safe, ironing board mini fridge, well stocked ,and all one needed for an enjoyable stay.
The room service card is very good and not overpriced like most hotels, the restaurant is large and beautiful. It has 2 small terraces and nice areas for dinner on a hot summer evening. A large car park and several restaurants and a bar across the road.

All is all it was a very enjoyable stay, the bed was very comfortable and we woke up feel relaxed and very refreshed.
Would I recommend this chain of hotels, most certainly, excellent service, stylish but not over done. Comfortable rooms, good locations. You cannot go wrong.

Stayed: April 2018, travelled with family
Thank Jeffrey Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Christophe A, General Manager at Martin's Grand Hotel, responded to this reviewResponded May 16, 2018

Dear JeffZ1,
Thank you very much for sharing your experiences with us.
Glad to hear that everything was relaxing and enjoyable during your stay at Martin's Grand Hotel.
Martin's hotels has up to 13 different hotels in Belgium. We are convinced you will find the same level of service and comfort within all of them. Do not hesitate to visit our website to get the best deals.
Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

This is a good hotel with a great breakfast and good coffee at a nice location. The city center is just a 10 minute walk. We received two welcome drink vouchers which could be spend on any drink. The rooms are big, beds sleep well and enough free parking available.

Stayed: April 2018, travelled as a couple
Thank R00b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Christophe A, General Manager at Martin's Grand Hotel, responded to this reviewResponded April 11, 2018

Dear R00b,
Thank you very much for sharing your experiences with us.
I hope we will be able to welcome you again in the near future.
Have a look on our own website to get the best deals.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 25, 2018

My room was very new, nice and big. The restaurant looks charming, although I did not have dinner there. Breakfast offers a rather big choice, but quality off food and juice is poor (scrambled eggs looked very strange, juice doesn't have anything to do with fruits, no whole-grain bread available). Except from news, sports and BBC there was no english-speaking and just a single german-speaking TV station available.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Service
Thank DagmarVienna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Christophe A, General Manager at Martin's Grand Hotel, responded to this reviewResponded April 11, 2018

Dear DagmarVienna,
Thank you very much for sharing your experiences with us and with our future guests.
We like to get feedback. It's thanks to constructive remarks that we are able to improve our guest services!
I hope we will be able to welcome you again in the near future.
Warm regards,

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Reviewed February 15, 2018

Probably the best hotel in Waterloo. Very clean and modern, room was excellent, I had and executive room with whirlpool bath. Dinner in restaurant was very good, breakfast was fine. Nice place and would stay again

  • Stayed: February 2018, travelled solo
    • Location
    • Cleanliness
    • Service
Thank YorkshireManinblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Christophe A, Directeur général at Martin's Grand Hotel, responded to this reviewResponded February 22, 2018

Dear YorkshireManinblack,
Thank you very much for sharing your experiences with us.
Glad to hear that everything was perfect during your stay at Martin's Grand Hotel.
I hope we will be able to welcome you again in the near future.
Have a look on our own website to get the best deals.
Kind regards,

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Reviewed January 8, 2018

This hotel is just 30 seconds away from the highway exit and, yet, you feel like a in different world. The place for the breakfast (which is also the restaurant) is simply gorgeous. The bedroom not only proposes all the expected facilities, it is also rather large and quiet.

  • Stayed: January 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank dimpbx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Christophe A, General Manager at Martin's Grand Hotel, responded to this reviewResponded January 12, 2018

Dear dimpbx,
Thank you very much for sharing your experiences with us and with our future guests.
Yes indeed, we are very close to Brussels 'ring', which gives our guests easy access to any Belgian cities and attractions, but we do not hear the traffic at all.
I hope we will be able to welcome you again in the near future.
Have a look on our own website to get the best deals.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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