I had been always a bit suspicious for staying places other than regular hotels. It was my first time that I had rented an appartment for 5 nights in Brussels. Smartflats Manneken Pis, completely changed my posture on the idea.
It has a grat place, just 3-4 minutes walk to the traditional town center but not in the routine chaos of the tourist flow. It gives you a real idea of living in that city. It is more than traditional hotel issue, if you like- you have the ability of cooking or anything you may have difficulty to do in a standard hotel environment. You have your key, you have your living room or a kitchen, quiete a large appartment and high ceiling which is really like a short look to an alternative life.
I had a problem with water system inb the day I arrived (it was friday night). Heater was not working properly and I did not have hot water. To be honest, it was weekend-start and I was afraid that this may be a very wrong decision not to have someone around (as a receptionist for example). They replied me very early on saturday morning and although the heater problem could not be solved, they just took me another room with everything is proper. That was a quick and efficient respond which I really appreciated.
Thank you for this expoerience.