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Reviewed March 3, 2017 via mobile

Overall quite pleased. Very clean property and smartly appointed room, though on the small side. Friendly staff, good restaurant and overall very quiet and peaceful. Heated towels and bathroom floor are a welcome touch! Combine all of this with a location convenient to Parliament and close to Grand Place ( reasonable walk) and you have a fine place to stay!

Date of stay: March 2017
Trip type: Travelled on business
Thank IndyBlue9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EU_Management, P.A. to the G.M. at Thon Hotel Eu, responded to this reviewResponded March 5, 2017

Dear IndyBlue,
Many thanks for the feedback. The hotel is indeed situated in the heart of the EU quarter and just 20 minutes walking from the city center. It is thus a perfect place to combine business and leisure within the vibrant city of Brussels. It is nice to read that you were happy with the tranquility, cleanliness and comfort of the rooms. Always great to have a positive feedback about our restaurant too. Thank you for noticing the efficient and friendly service of our staff. We do hope to welcome you back very soon.
Kind regards, Elise

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Reviewed March 3, 2017 via mobile

The hotel is ideally placed for visiting EU institutions - less than 10 min walk to Parliament, Council, Berlaymont. Next to Metro station Maalbeek.

A modern and functional house with a lot of "green" attitudes (rainwater recuperation, solar panels, vegetable garden and insect hotel in the courtyard) and all amenities needed for business travelers (e.g. pressing iron and ironing board in each room).
Rooms are well sized, no luxury, clean, with good quality beds. Small gym on second floor.

Outstanding breakfast buffet. Rather small menu for lunch and dinner but with high quality dishes. Not ok: they take 11 Euro for 0.5 Liter Leffe blonde beer.

Modern conference facilities in house.

Staff is very friendly and supportive.

My favorite place for business trips to Brussels.

Date of stay: February 2017
Trip type: Travelled on business
Thank 573bernhardu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EU_Management, P.A. to the G.M. at Thon Hotel Eu, responded to this reviewResponded March 5, 2017

Dear Bernhard,
Thank you for the feedback and great to know we are your favorite hotel in Brussels. Thon Hotel EU is the perfect place to stay if you want to combine business (just next to EU institutions and multinationals) and leisure (20 minutes walk through the city or just 3 stops by metro from the Central Station). The hotel has indeed a contemporary design full of colors to brighten up the office quarter while delivering an efficient, high-quality service. We have 10 meeting rooms with natural daylight and the needed equipment to make any gathering go well. Rooms are spacious and equipped with comfortable beds, ironing material, safe, complimentary internet, water, tea, Nespresso. Our duplex fitness center will allow you to exercise (biking, walking, weights, balloons,....) and relax with the infra red sauna. Always great to read that our guests liked the quality at The Twelve restaurant: varied breakfast buffet & fresh, seasonal dishes at lunch/dinner. Thank you also for noticing our green efforts (water/energy savings, biodiversity program, waste reductions,...) and for appreciating the great service of our staff. We do look forward welcoming you back soon.
Kind regards, Elise

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Reviewed March 3, 2017

This hotel is very good with comfortable rooms, an amazing breakfast buffet that covers all types of diners and very helpful staff. The good thing is also its location, near almost all meeting builgins in Brussels so great for anyone travelling there for a meeting.

Date of stay: January 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank KATY_YIAL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EU_Management, P.A. to the G.M. at Thon Hotel Eu, responded to this reviewResponded March 5, 2017

Dear Katy_Yial,
Thank you for the feedback. Thon Hotel EU is indeed situated just next to all EU institutions and thus great for business purposes. We are happy to read that you liked the comfort of the rooms, the tasty variety on our breakfast buffet and of course your appreciation towards our friendly staff. We do hope to welcome you back soon.
Kind regards, Elise

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Reviewed February 24, 2017

They may not thank me for saying this but the reception staff and manager Wesley did me a big favour this week. I was rushing from the Eurostar to a meeting in the Europa Building and had forgotten to print my invitation (essential under the new security protocols). The Thon was my last chance and they kindly let me come in and print with no bother. I wasn't a guest. But I probably will be now.

Date of stay: February 2017
  • Trip type: Travelled on business
    • Location
    • Service
Thank kestrelknave
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EU_Management, P.A. to the G.M. at Thon Hotel Eu, responded to this reviewResponded February 27, 2017

Dear Kestrelknave,
Thank you for the nice comment even as a passerby. We were happy to assist you in this specific situation. We do look forward welcoming you soon at Thon hotel EU for a tranquil night of sleep, a delicious breakfast buffet and a continued professional service from our staff.
Kind regards, Elise

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Reviewed February 22, 2017

The location of this hotel for my purposes was excellent. Very near a number of EU institutions. I travelled with a small group and used the conference facilities for two days. There are a number of reasons that I would recommend Thon Hotel EU, but two stand out:

- It is a green hotel. Among other things, they offer guests the choice to not have their rooms cleaned. And they have beehives on the premises and they allowed me and a colleague (a beekeeper) the opportunity to see the hives up close :-).

- Service - The staff I met were solutions oriented. I needed to make a number of changes to the program for my group and the staff was more than accommodating of each change. I would specifically like recognize David Hutsebaut, Hotel Planner Manager og Szaklin. they were especially friendly, service minded and helpful.

Date of stay: February 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with ThonHotels.no
Thank 932edb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EU_Management, P.A. to the G.M. at Thon Hotel Eu, responded to this reviewResponded February 26, 2017

Dear Ed,
Many thanks for the great feedback and 5 star rating on this website. It is nice to read that you liked the perfect location within the EU quarter and the well-equipped meeting facilities with natural daylight. It is great to know that you appreciated the overall professional service, kindness and flexibility of our staff and we have certainly communicated your specific feedback to David and Zsaklin. As for me, it was a pleasure showing you both around the green roof top with insect hotel and bee hives (even if the activity of the honey bees is very low during wintertime) and it is always great to have a support for our green actions (green voucher, water savings,energy savings, sustainable breakfast items,....). We certainly hope to welcome you back soon again.
Kind regards, Elise

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