We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,552)
Filter reviews
2,552 results
Traveller rating
1,200
941
298
77
36
Traveller type
Time of year
LanguageAll languages
More languages
1,200
941
298
77
36
Show reviews that mention
All reviews apple bar pool attendant self catering pool bar bed villa old town adult pool shuttle bus private garden fully fitted kitchen on site shop toasties stayed all inclusive all inclusive food kids club fridge freezer mini market
Filter
Updating list...
1,733 - 1,738 of 2,552 reviews
Reviewed March 2, 2016 via mobile

Lovely...this is our second stay at Eden, and once again we were not disappointed! The weather although a little windy was kind to us. The all inclusive is good value and the salads and cakes are lovely! The staff all work really hard especially the man in the "Apple bar" who does his best to keep your drinks flowing! All in all a lovely weeks holiday!

Stayed: March 2016, travelled as a couple
2  Thank Shazzawalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge F, Guest Relations Manager at Eden Resort, responded to this reviewResponded March 4, 2016

Dear Guest,

On my behalf and my team, I would like to thank you for taking the time to review and share your experience with other readers.
It´s a pleasure to learn that, you have truly enjoyed the stay
We are looking to welcome you back again in the near future.
With kind regard
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 2, 2016

just returned from 10 days family break and really not a happy bunny.
booked this hotel in a big part as it advertises indoor heated pool and being feb that swung the deal, I had read before I went the heating was broken in the pool but assumed that the hotel would try and fix it..how wrong I was.
My daughter is 2 and was looking forward to going swimming every day, so we went and after 3 minutes she was crying she was freezing so we left and for 10 days asked about going swimming only to be crushed by the answer no its too cold.
again the main bar area indoors is utterly freezing at night as well outside its cold at night obviously but inside you would expect as they have in every bar and restaurant down town to have heaters inside, not a bit of it.. sitting in the bar with a shirt 2 jumpers and a jacket on and was still freezing.
No entertainment to speak of and absolutely he haw for the kids to do and I mean nothing, some video games here and there that half the time take youre money and don't work.
they have a park for kids after 10 minutes kids utterly bored,the staff in general are very good a couple of them though look as though they don't want to be there the food ok to good never a prob then but at the weekend it was carnage too many people for size of restaurant.Villas are good patio doors dont work and when you are freezing and fed up at the bar and want to go home and watch some tv half the time no signal on the tv and wifi totaly unpredictable.
If you are going to open in feb you should be willing to spend money to keep guests warm and if something is broken fix it, feel that the hotel is only too happy to take your money but wont spend it on the up keep.First ever negative review but management hang you head in shame.

  • Stayed: February 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Ian f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge F, Guest Relations Manager at Eden Resort, responded to this reviewResponded March 4, 2016

Dear Guest

Thank you for the time taken to share your feedback on Tripadvisor.
We do regret to learn of the inconveniences upon your recent visit.
Regarding the entertainment, it is clear in our description send to all our partners that our main program starts in April and it lasts until end of October, we do advertise entertainment 3 times a week during winter, nevertheless we do apologize any inconvenience caused.
At Eden Resort, we are continuously looking to improve our overall services and guest’s enjoyment.
We look forward to welcome you soon.

Kind regards
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 29, 2016 via mobile

Excellent holiday accommodation to a very high standard 2 bedroom 2 bathroom lounge dining room and fully fitted kitchen wifi in lounge home from home
All inclusive food bars staff amazing only down side weather in February is quite chilly other then that fabulous

Stayed: February 2016
2  Thank 44Judith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge F, Guest Relations Manager at Eden Resort, responded to this reviewResponded March 4, 2016

Dear Guest.
Thank you for giving us a perfect rating and for recommending our resort to other travelers.
I'm sure our entire resort staff enjoyed catering to your needs as much as you enjoyed your stay.
Looking forward to seeing you again soon.
Take care!
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 28, 2016

We have just returned from a week at the Eden resort and have a fantastic holiday.There are lots of positives but one BIG negative

Positives
We had a one bedroom apartment which was spotlessly clean when we arrived and was very spacious had everything you need for self catering although we stayed all inclusive
The beds were very comfortable and although there are a lot of comments about the hot water we never had any issues.

The grounds were very well kept and had lovely pool areas although it was too cold to use them and really liked the idea of the lake with the fish

Food was good not a huge choice but never went hungry.

Staff were fantastic really friendly and always had a smile.Must mention one member of staff in particular - Lucillo who was on the apple bar he knew everyones drinks and kept everyone topped up without a wait.

Now for the negative

Cleaning or lack of it
In the seven days we were there the cleaning came in once.They did come a second day but as it was after 15.00 we had gone for a siesta.
I wouldn't put the fault at the cleaners because they do a good job but the apartments are big so take time to clean so maybe they need to look at hiring more staff.
Luckily we kept the apartment clean and tidy and there was a mop bucket and brush in the cupboard if you needed them.

All in all had a great holiday and will go back

  • Stayed: February 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank kassioipicrazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge F, Guest Relations Manager at Eden Resort, responded to this reviewResponded February 29, 2016

Dear Guest

Thank you for the time taken to share your feedback on Tripadvisor.
We do regret to learn of the inconveniences upon your recent visit.
At Eden Resort, we are continuously looking to improve our overall services and guest’s enjoyment.
Our team thanks you for the gracious comments on the hospitality shown by them.
We look forward to welcome you soon.

Kind regards
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 28, 2016

Just got back from a week here. Would notvgo back at this time of year as weather too hit and miss but would definitely go back to Eden resort in summer months.
Not a great deal to do in bad weather and I felt sorry for any parents as the kids would probably be bored but would have a fab time in the summer due to various pools and play area, tennis court and football pitch.
The public areas really let this place down as they are no where near the standard of the accommodation.
We stayed in a 2 bedroom apartment which was bigger than my mother's 2 bed bungalow !!! The apartment had 2 bathrooms 2bedrooms full kitchen with fully fitted fridge freezer and a dishwasher. It totally felt like a home away from home. The aircon also worked as a heater and made the place so cosy when we left it on every night before we went to dinner.
We had a ground floor which had a lovely patio with sun loungers ours was on the left as you enter and we had the sun all day. Unfortunately we had 3 days of rain so the 69 TV channels came in handy. Press info on remote to get wifi password, have to have the telly on but just turn the sound down if yoh want.
food was fab I am a very fussy eater and always get fed up on hols but I loved it always lots to choose from and the soups were stunning.
Overall a really relaxing holiday with cheap taxis to old town or a 20 min walk or free hotel shuttle bus 4 times a day only takes 8 people but as its only a 5 min trip will keep going back and forth untill every one gets dropped off. Stunning beaches all start at the old town and a lidl and aldi 20 minutes walk from the resort.
we never go back to the same place twice but we will definitely return to the Eden resort.

Room Tip: Left side of resort best sun all day we had 2 bed no 80
  • Stayed: February 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank sarahbrian2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge F, Guest Relations Manager at Eden Resort, responded to this reviewResponded February 29, 2016

Dear Guest.
Thank you for giving us a perfect rating and for recommending our resort to other travellers.
I'm sure our entire resort staff enjoyed catering to your needs as much as you enjoyed your stay.
Looking forward to seeing you again soon.
Take care!
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews