We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“First Class service by all staff who could not do enough for us .” 5 of 5 bubbles
Review of Pine Cliffs Hotel, a Luxury Collection Resort

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Pine Cliffs Hotel, a Luxury Collection Resort
Ranked #14 of 161 Hotels in Albufeira
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“First Class service by all staff who could not do enough for us .”
5 of 5 bubbles Reviewed 23 February 2012

We stayed at the 5 star resort which was very quiet but just what we were looking for. We enjoyed quality food and all staff were very polite and attentive .
Well kept 9 hole golf course ,although, our hired clubs could have been in better condition so would be adviced to take your own. Small Spa but enjoyed a wonderful massage & mini facial.
J from Scotland

  • Stayed February 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank J_fromScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pinecliffsAlbufeira, Guest Relations Executive at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review, 10 April 2012
Dear Mr.\Mrs.

Thank you for your contribution on Tripadvisor.

Your comments are extremely valuable to us and they motivate us to continue to improve our services and to create lifetime memories.

We look forward to welcome you again at our Resort.

Kind regards,
Rita Ferreira
Guest Relations Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,081 reviews from our community

Traveller rating
    633
    275
    102
    45
    26
See reviews for
427
400
27
54
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (175)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Lisbon, Portugal
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 21 February 2012

I went there with my husband after a terrible experience on our first wedding night and I am glad we went there; it was a great stay! Lovelly hotel, great service, excellent breakfast, fabulous view over the sea... I definitly recomend this hotel for a lovelly romantic stay!

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank cracastro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 21 February 2012

Stayed here for two wonderful days in February, everything was great!
The staff is very kind and attentive at all times.
The location is unique in the world. Great walks inside the resort or down at the beach.
The rooms are great, big and perfectly equipped.
The breakfast was very good, up to expectations.

One remark to the internet... it's too expensive and by cable in the room.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank WVSJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pinecliffsAlbufeira, Guest Relations Executive at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review, 10 April 2012
Dear Mr.\Mrs.

Thank you for your contribution on Tripadvisor.

Your comments are extremely valuable to us and they motivate us to continue to improve our services and to create lifetime memories.

We look forward to welcome you again at our Resort.

Kind regards,
Rita Ferreira
Guest Relations Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 1 February 2012

As usual we went to Portugal for our winter break. This time we stayed on the wonderful Sheraton hotel. We find the resort very peaceful, quiet and well located between Albufieira and Vilamoura where we stayed last time.
The room was nice, lots of space, great views. The staff was frendly and helpful. The Resort offers restaurants, spa, golf, beach.. We do not feel the need to rent a car, we just booked the Airport transfer In and Out with Yor Easy Travel.
Didn't get to see much of the outdoor life in Albufieira, as we stayed all nights in the resort. the weather was wonderful this year, not a drop of rain in 10 days. The access to the beach is throw a lift, the beach is amazing, golden and sandy for miles and miles, there is enough beach for everyone and some places you can have it all for yourself.
I truly recommend this place.

Room Tip: Definitely with sea view.
See more room tips
  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank lauramarie1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pinecliffsAlbufeira, Guest Relations Executive at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review, 10 April 2012
Dear Mr.\Mrs.,

At Starwood properties \ Pine Cliffs Resort we highly value your feedback which enables us to maintain the high standards of our Resort.

We are glad to learn that we were able to provide you a most enjoyable stay.

Looking forward to welcome you back in the near future.

Kind regards,
Rita Ferreira
Guest Relations Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 January 2012

We travelled here in October with our 2 children and another family. The apartments were fantastic, we ordered room service the first night which was delivered in a lovely basket, it was delicious and a real treat.
Everything is great, highlights were the breakfast, lovely pools, tennis courts and lovely walk to the beach.
We'll definitely return!

  • Stayed October 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank withbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pinecliffsAlbufeira, Guest Relations Executive at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review, 10 April 2012
Dear Mr./Mrs.,

At Starwood properties \ Pine Cliffs Resort we highly value your feedback which enables us to maintain the high standards of our Resort.

We are glad to learn that we were able to provide you a most enjoyable stay.

Looking forward to welcome you back in the near future.

Kind regards,
Rita Ferreira
Guest Relations Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new york
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 26 January 2012

Our stay at the Sheraton Algarve Hotel this past summer was quite disappointing. This hotel is about 400 Euros a night and rated as a 5 star hotel, but compared to hotels we've stayed at elsewhere, we would rate it about 2.5 stars. Very average accommodations, pool, grounds, food, etc. The customer service was terrible. With the exception of the concierge (not employed by the hotel) who booked us some excursions, we found everyone else at the hotel (front desk, business center, wait staff, etc.) to be rude and not accommodating. My husband is a Gold Starwood member and we were still treated rudely. The bellmen lost our luggage on our final day and we were also overcharged on our bill. Luckily, I had kept all of our receipts to prove them wrong. Apparently, someone else had been billing meals, etc. to our room but we barely even got an apology for that. The one nice part is the beach access but other than that, it was an extremely disappointing stay for a place in Starwood "Luxury Collection". I would not recommend this hotel to anyone - not worth the money!

  • Stayed August 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Kelly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pinecliffsAlbufeira, Guest Relations Executive at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review, 10 April 2012
Dear Mr.\Mrs.

Thank you for taking the time to post your comment on Tripadvisor.

Your comments are extremely valuable to us and they motivate us to continue to improve our services and to create lifetime memories.

We apologise for the issues experienced in some services during your stay and even though all efforts are always made to ensure our guests’ satisfaction, sometimes some unpleasant situations do happen.

Kind Regards,
Rita Ferreira
Guest Relations Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 16 January 2012

I attended a conference at this hotel. It is well designed around cobble courtyards atop cliffs overlooking the beach. Nice pool areas. There is lift down to a wonderful beach. You can walk literally for miles along the beach and there is a pleasant beach bar. Also a wonderfully situated sunset bar on the top of the cliffs. Even in late October it was still beach weather. I cannot really comment on the food as this was conference buffet fare, but it was certainly of a higher standard than normal, as was room service.

The rooms are spacious and the bathrooms are large and appointed in marble. It just feels a little bit standard and resort-y and the furnishings in the room are a bit early 90's. But as long as that is what you expect then you'll be very happy here.

  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank lovingmyholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pinecliffsAlbufeira, Guest Relations Executive at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review, 10 April 2012
Dear Mr.\Mrs.

Thank you for your contribution on Tripadvisor.

Your comments are extremely valuable to us and they motivate us to continue to improve our services and to create lifetime memories.

We look forward to welcome you again at our Resort.

Kind regards,
Rita Ferreira
Guest Relations Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Albufeira
1.2 km away
EPIC SANA Algarve Hotel
EPIC SANA Algarve Hotel
#1 of 161 in Albufeira
4.5 of 5 bubbles 917 reviews
0.7 km away
Pine Cliffs Residence, a Luxury Collection Resort
17.9 km away
Vila Vita Parc Resort & Spa
Show Prices
Show Prices
Show Prices
13.7 km away
Conrad Algarve
Conrad Algarve
#1 of 16 in Almancil
5.0 of 5 bubbles 1,373 reviews
0.3 km away
Falesia Hotel
Falesia Hotel
#3 of 161 in Albufeira
4.5 of 5 bubbles 1,777 reviews
0.6 km away
PortoBay Falesia
PortoBay Falesia
#4 of 161 in Albufeira
4.5 of 5 bubbles 2,023 reviews
Show Prices
Show Prices
Show Prices

Been to Pine Cliffs Hotel, a Luxury Collection Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pine Cliffs Hotel, a Luxury Collection Resort

Property: Pine Cliffs Hotel, a Luxury Collection Resort
Address: Praia da Falesia, Albufeira 8200-909, Portugal (Formerly Sheraton Algarve Hotel)
Phone Number:
Region: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Albufeira
#7 Romantic Hotel in Albufeira
#8 Spa Hotel in Albufeira
#12 Luxury Hotel in Albufeira
#12 On the Beach Hotel in Albufeira
#17 Family Hotel in Albufeira
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pine Cliffs Hotel, a Luxury Collection Resort 5*
Number of rooms: 217
Official Description (provided by the hotel):
Pine Cliffs Hotel, a Luxury Collection Resort, formerly known as Sheraton Algarve, offers recently renovated rooms, enhanced and extended dining options, and a brand new, 1000m2 Serenity Spa, The Art of Well Being. Pine Cliffs Hotel has a stunning cliff-top location above Portugal's longest beach, Praia da Falésia. All of the beautifully decorated rooms and suites at Pine Cliffs Hotel include in-room entertainment systems with LCD TVs. All rooms also include furnished balconies with garden or sea views. The resort features 5 tennis courts, a 9-hole golf course, a beach club and a mini golf. For children and teenagers, the Junior Club provides a variety of activities such as mini-golf and football. The property is a 1-hour drive from Faro International Airport. Free on-site car parking is available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood EMEA so you can book your Pine Cliffs Hotel, a Luxury Collection Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Albufeira
Sheraton Algarve
Albufeira Sheraton
Pine Cliffs Hotel, a Luxury Collection Resort Albufeira, Portugal - Algarve

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing