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All reviews diving board old town sea view sister hotel self catering pool area time share main building bars and restaurants one bedroom apartment lovely pool hotel is in a great location stag and hen parties reception staff large balcony apartment was clean great holiday
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Reviewed March 3, 2018

We stayed here 3 years ago when it was a 3 or 4* hotel and it was fine, but nothing has been updated to upgrade it to a 5*?!! The rooms are very tired, broken tiles, poor housekeeping etc. It is such a shame as the hotel is in a fantastic place. We had been “upgraded” and the room was awful! I have sent pictures and complained to the holiday company but they get no response from this hotel! If you are paying for 5* and expecting 5* don’t stay here!!!

Date of stay: November 2017
5  Thank Nelliottspart1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Muthu_Hotels, General Manager at Grand Muthu Oura View Beach Club, responded to this reviewResponded March 5, 2018

Dear Guest.

On the onset we would like to thank you for your repeat stay with us. We are honored to have hosted you again. We would like to request you to continue with your confidence in our resort. The hotel is undergoing a renovation program and we are renovating all hotel areas in phases.

We have finished renovation of many blocks and in the coming months we will renovate all the blocks. As we do not close the hotel in winter we can only do the work in phases.

I would request that you give us another opportunity to serve you in the future and we are confident that you would see a number of improvements.

Regards,
Vivek Avari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 3, 2018

Oura View Beach Club is a beautiful resort built back into a cliff . It has an indoor and outdoor pool making it suitable for any weather . The food looked very good but we ate out most of the time only having breakfast on site . The complex is very secure and right above Oura beach . An excellent holiday destination ' I shall return .

Date of stay: November 2017
2  Thank ownyourlifejg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Muthu_Hotels, General Manager at Grand Muthu Oura View Beach Club, responded to this reviewResponded March 5, 2018

Dear Trip Advisor Member,

Thank you very much for your feedback and review on your most recent stay at the resort.

We are delighted to read your comments. We are glad to read that you had an excellent stay with us. Your comments on the hotel location, swimming pool facilities and dining experience is much appreciated.

We look forward to your next stay at our resort.

Regards,
Vivek Avari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 25, 2018

Overall the hotel was absoultely fine. We were on the first floor, so our ocean view was obstructed by buildings. The location of the hotel on the beach was great. There is a wonderful restaurant overlooking the beach directly in front of the hotel.

The room was older and probably could use updating especially the bathroom.

My only real complaint was the cost of laundry. 5 euros per load. All balconies do have drying racks so you have the option of hanging the clothes rather than paying the ridiculous laundry prices.

Room tip: I would ask for an upper floor room with ocean view. We saw a 5th floor room with the most fantastic view.
Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank cathycanuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Muthu_Hotels, General Manager at Grand Muthu Oura View Beach Club, responded to this reviewResponded February 25, 2018

Dear Cathy,

Thank you very much for your comments and feedback on your most recent stay at our hotel.

We are glad to read that you found your stay good value for money and that the location of the hotel was excellent.

As we have an outsourced laundry company, the token prices are decided by the company. At the entrance of the hotel we do have another set of machines installed by an outside agency which offer better value.

The hotel is undergoing a renovation program and we plan to upgrade all rooms in due course of time. As we are open 12 months a year we only do our work in phases. We are confident that on your next visit you will see a much better product.

Regards,
Vivek Avari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 21, 2018

My first trip to portugal and I loved it beautiful hotel friendly staff room was gorgeous everything I needed me and my wife would recommend it to anyone wanting to stay in albufeira its a lovely place

Room tip: Rooms very nice indeed my first trip to portugal and I loved it would recommend it to anyone was a beautiful few days
Date of stay: February 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank maxwellc789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Muthu_Hotels, General Manager at Grand Muthu Oura View Beach Club, responded to this reviewResponded February 22, 2018

Dear Maxwell,

Thank you very much for your comments and feedback on your most recent stay in our resort.

We are delighted to read that you enjoyed your stay in the hotel. Your kind words on the hotel staff and the hotel facilities is much appreciated. It gives us great joy to read that you will recommend our hotel to others as well.

We look forward to welcoming you again on your next stay with us.

Regards,
Vivek Avari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 17, 2018 via mobile

Bruno at the front desk and Maria, of the cleaning staff are excellent! The room we have is on the second level with a fabulous ocean view but the bar below us can be noisy until 11 pm. This hotel is close to all amenities which is why we chose it. The trade off is that it needs a face lift.

Date of stay: February 2018
Trip type: Travelled as a couple
2  Thank SarahEOttawa_Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Muthu_Hotels, General Manager at Grand Muthu Oura View Beach Club, responded to this reviewResponded February 18, 2018

Dear Sarah,

Thank you very much for your comments and feedback.

We sincerely appreciate your comments on Bruno and Maria and will definitely share it with them. The hotel is undergoing renovation works. As the hotel operates all year round, we do the work in phases. We hope that on your next visit to our hotel, you will definitely see many improvements.

Regards,
Vivek Avari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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