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All reviews sea view minute walk the cliff stayed bed and breakfast indoor pool rooms were cleaned every day courtesy bus centianes beach the ground floor cleaned daily turkish bath rooms were very clean the hotel offers wi fi games room mobility problems every evening
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Reviewed October 18, 2012

We had a lovely break in Carvoeiro from 4th to 10th October. The weather was great: no rain and 28C temperatures. Vale Centianes beach, which is just below the hotel, was fantastic. Our air conditioned room was large with a balcony and sea view. The hotel is spacious with a good sized outdoor pool. There's a tennis court and indoor games room, where we played table tennis. The buffet breakfast was relaxed with a good selection of food and drink. We had dinner in a different restaurant in town each evening - about 15-20 mintes walk from the hotel.
All the hotel staff we came across spoke excellent English. I left behind our European Health Insurance Cards and Margarida on reception kindly posted these back to us. All in all great service.

Room Tip: It's worth paying extra for a room with a sea view
  • Stayed: October 2012, travelled as a couple
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3  Thank CumbriansCarlisle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this reviewResponded February 26, 2013

Thank you very much for your very nice review.
Your comments about our staff and service are much appreciated, because it is our aim to provide the best service for a relaxing holiday.
We are very pleased to know how much you enjoyed your stay with us at Hotel Baia Cristal in Carvoeiro.
Hope to welcome you back in the not too distant future.
Nelson Pascoal

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Reviewed October 11, 2012

We stayed here as a couple at thend end of September/beginning of October.
We had a very clean and spacious room with sea view
(we didn't book sea view so nice surprise).
The hotel is a short walk to the town of Carvoeiro (which is beautiful with too many good restaurants to choose from!) The walk may not be suitable for everyone as there are a few hills and cobbled path, but taxis are around 4 euros.
All the beaches around Carvoeiro are picturesque and the one next to the hotel is no exception. Gorgeous beach and calm water for the time of year!
We stayed bed and breakfast only (to exploit the restaurants in town in the evening!)
Breakfast was fine for us, it was as you would normally expect from a buffet breakfast, It was admittedly the same food out every day, but I am happy with boiled egg on toast so no problems!
Orange juice was pure - even had the bits in - so not sure where some other reviews are coming from :S
All in all great base to explore Carvoeiro and the surrounding areas.

  • Stayed: September 2012, travelled as a couple
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1  Thank Emweth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this reviewResponded February 26, 2013

Thank you for sharing your nice experience with all tripadvisor visitors.
Your very ilustrative review, reflects perfectly the environment that can be found at Carvoeiro.
We are delighted to know how much you enjoyed your stay at Hotel Baía Cristal.
Looking forward to welcome you back.
Nelson Pascoal

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Reviewed October 11, 2012

It was the first time that we visited Carvoeiro, and we didnt knew anything. Our travel agent suggested Cristal Hotel, and it was perfect.
Of course, it has its ups and downs, but it did our holidays.
Near to the beach and close to Carvoeiro Center, the hotel was really good. The rooms were quite big, and everything very cleaned.
Curtains should be replaced, as well as some paintings in the rooms, but this is only a small detail.
The staff was polite and spoke perfect english.
From the first day, until the last, the only complain was the sauna door didnt close properly. But... it was for free, as well as the turkish bath and jacuzzi.
The bar had live music but the drinks were not very cheap.

Room Tip: Ask for a sea view room
  • Stayed: October 2012, travelled as a couple
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1  Thank Samantha T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this reviewResponded February 26, 2013

Dear Mrs Samantha,
Thank you so much for your review and we are delighted to hear how much you enjoyed the Hotel Baía Cristal.
Your comments are much appreciated and it is always very rewarding to see that our guests want to return back
We all look forward to welcome you back and we promise to solve the problem with the sauna door before...
Nelson Pascoal

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Reviewed October 8, 2012

My boyfriend and I spent 1 night here after touring the Algarve before driving back to Lisbon. It was so horrible that it turned our great holiday into a bad one.

First off, this hotel is very hard to find. We drove from Lagos and had a hard time getting to Carvoerio and finding the exact location of the hotel. The roads are not well marked. There are few signs for the hotel as well. We kept getting lost and were agitated. Once we checked in, the receptionist was a bit rude. He could tell we were frustrated, and recommended we try to get out of there ASAP. He also kept telling up that it wasn't important we know where breakfast was or any of facilities since we had such a short stay. It was rude.

Our room itself was large, but like the rest of the hotel was very outdated. There was chipped tile on the floor. Old linens and garish and ugly colored wall paper. We were supposed to have an ocean view, but it was obstructed by the boxy construction of the hotel. There were also lots of rust stains in the bathroom near the tub and sink. It just seemed very old and unkempt. The bed was large, but hard and crunchy. Like there was a plastic cover on the mattress. It made noised anytime you moved in the bed. There was also a tiny TV, but it was hard to see from the bed or couch in the room.

The hotel itself is very odd. The walls are bright and painted electric orange and paired with lots of touches from the 70s. Circular chairs, fake plants, etc. But there are also large Greek Goddess statues by the pool. It’s gaudy.

I thought the breakfast was also quite bad. The Algarve is known for its oranges. They had orange juice from a powder. They had instant eggs. It was all canned or from a powder. Nothing was fresh. There were also tons of kids racing around the restaurant. It is not a good hotel for couples.

The beaches nearby looked very pretty, however we were so uncomfortable, we just left before checking them out. I’d recommend staying elsewhere or just going to Lagos instead.

Room Tip: Stay elsewhere....
  • Stayed: October 2012, travelled as a couple
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1  Thank Kbadler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this reviewResponded February 26, 2013

We regret to hear your disappointment with your stay at Hotel Baía Cristal.
Our staff are trained and instructed to be fair and courteous to all guests and we regret if a member of our staff has not followed this rule.
Nelson Pascoal

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Reviewed October 1, 2012

I spent a fortnight at the Baia Crystal with 17 other single travellers from Sept.6th. 2012. If you want a Faulty Towers experience this is the hotel for you. The staff from the manageress to the bar staff were insolent. The hotel is dated and constructed of egg boxes. You can hear every sound from adjacent rooms and those above. The food is mediocre and certainly not worthy of anywhere near 4* rating. The hotel is 1.5 kls from the rather run down town of Carvoiero via several hills on a difficult walking surface Adjacent beaches are small and crowded and have difficult access. The coffee at breakfast was good along with the orange juice after which I struggle to say anything positve.

Room Tip: I doubt there are any
  • Stayed: September 2012, travelled solo
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2  Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatriciaCorreia, General Manager at Hotel Baia Cristal, responded to this reviewResponded October 8, 2012

Dear Guest:

This review does not correspond to the truth.

Best Regards

Patrícia Correia

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