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“Really enjoyed our week trip to Carvoeiro in this nice Hotel.”
Review of Hotel Baia Cristal

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Hotel Baia Cristal
Ranked #8 of 18 Hotels in Carvoeiro
Reviewed 28 November 2017

We really enjoyed our stay in this hotel, the staff were all so friendly and helpful and the food in both the bar and restaurant were very good with very large portions. They do buffet breakfast and dinners which are very good quality and lots of choice. Would definitely recommend it and we will certainly be back here for a future stay. They asked for a credit card on arrival to open a tab as the bar/restaurant do not take cash. I did not have a credit card so it was 50euro cash. Then you pay or receive back the balance on check out. I thought it was a very good idea and everything was very reasonably priced. Really enjoyed every minute and very close to the beach at Centianes.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank 161foodlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 7 of 522 reviews

Reviewed 11 November 2017

On arrival you are asked for your credit card in case you have extras. I don't know what would have happened if I didn't have my credit card. So be mindful of that.

We arrived early so our room wasn't ready so we went to the pool bar for some cocktails and waited for the restaurant to open for lunch.
I thought the food was very nice, large variety and lovely salads. My only complaint is that the food was never hot enough but apart from that the food was nice.

The hotel was very clean and tidy. Always smelled fresh. Our room was cleaned everyday and we got fresh towels.
The jacuzzi we used regularly and the sauna and steam room.
The staff was so friendly, The maintenance man, even though he didn't speak much English always tried to converse with us, he was so lovely!
The barmen, Eduardo, Julio and Volter? He was an absolute scream! so funny!
Reception were helpful and friendly enough.

We had a little issue and raised it with the Manager and he sorted it out straight away.
The toilet wouldn't flush one day and we reported it to reception and our little maintenance man came and fixed it straight away.

The entertainment was hit and miss but we were up dancing anyway. The drinks choice for AI was ok and the house wine was very nice.

We had a fantastic stay here. Met some lovely people who made our holiday even better.
I imagine how busy it would be in peak season but going end of October was just right for me, not too busy at all and it was 25/26 degrees everyday.
There is a courtesy minibus that takes you into the town and you can take a taxi for 4/5 euros into the town. The town itself is beautiful.
The beach is 10/15mins walk but there are steps down to the beach,a lot of steps! Once you're down there the beach is lovely. We went on a boat trip to see the caves. Recommend that one! there was also a trip to see the dolphins too!
We went on an excursion - Hidden Treasures? It wasn't worth the 42euros. Avoid that trip.
Great hotel and Great staff!
I would definitely return to this hotel.!!

Room Tip: I guess you have to ask for a sea view. We were in ~209 and we could see the garden and the sea.
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  • Stayed: October 2017, travelled with family
    • Service
1  Thank PollyPoshP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2017

I have just returned from a week long stay at the Baia Cristal hotel, by means of the Leger holiday group.

In brief; in my opinion, the following applied:-

- Spotlessly clean room with good facilities.
- Entertainment every night, except Sunday. Great bar atmosphere.
- Lovely food, presented buffet style, in a spacious dining room with sea views.
- Super friendly and helpful staff.
- Despite being slightly outside the town of Carvoeiro (approx 20 min walk), there is a bus stop right outside the hotel entrance (immediately to the left, same side) where the 6 Euro bus stops. This can be used for a 24 hour travel period and goes around the area, including stops in the town centre. These run every 45 minutes. Tickets can be purchased at the hotel reception, where £1 is paid. The remaining £5 is paid on the bus.

- One evening, the hotel reception kindly ordered a taxi for us, as a group, which cost 8 euros one way.

- Overall a beautifully located hotel situated on the cliffs, with a non-commercialised beach beneath. I had a really enjoyable stay here with a great crowd of people.

Room Tip: I had a car park view, with a balcony, which was pleasant and quiet. I decided not to pay the sea v...
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  • Stayed: October 2017, travelled solo
    • Location
    • Rooms
    • Service
1  Thank SheshG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2017

I stayed in this hotel when I was Carvoeiro on business in June.

The location of this hotel is good if you are looking for somewhere to escape to but this is also one of it's downsides as far as I was concerned. It is a long way from the centre of Carvoeiro, around a 20 minute walk down a road with no footpaths to get into the town and if you don't have any transport then you can feel stranded.

The staff at this hotel are good and very friendly. They made the check in and check in process very easy. They were able to deal with any issues that came up straight away and couldn't do enough.

The rooms in this hotel are fairly comfortable but for me they are basic and don't have too much character. The beds are comfortable though and I slept well for the time I was here.

The food at this hotel was not the best that I have had in all the hotels that I have stayed in. The food was all a self service buffet and was as you usually find in those environments.

  • Stayed: June 2017, travelled on business
    • Rooms
    • Service
Thank Thomas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2017

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank Paula T
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 16 October 2017

First visited this hotel last year and decided to return for a late holiday.
This is not the smartest 4star but is very friendly and welcoming. Couldn't get a sea view with Jet 2 but rang hotel direct and they managed to accommodate us with a fab. Refurbished room.
The position is great with lovely clifftop seaviews and the town is just a 15min stroll away.
We stayed bed and breakfast and the food was fine with plenty of choice on offer but still not hot enough!
The garden had been extended by reclaiming clifftop land and is a huge improvement . It was only half done at our time of visit so when completed will be a great asset to the hotel.
The pool is in need of renovation but this is also in hand. I believe they are to close for a spell during the winter months to accomplish this.
The staff play a huge part in making this hotel such a pleasant place to visit especially those in reception and Valter, Eduardo and Julio in the bar. Always friendly and helpful.
Also thank you to the reservations manager for getting us the room of our choice. Also the general manager who no matter how busy will always find the time for a few words.
So, yes a bit dated but gradually being improved apart from that a really nice place to visit and reasonably priced. I recommend it and will probably return again in the near future.

Room Tip: Pay the extra for a sea view
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  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Christine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2017

checked in very quickly great room overlooking pool,sea view, great rooms very clean the cleaner came in every day,the restaurant was well laid out food plenty,something for everyone including veggies and gluten free. all the staff were very pleasant and helpful even the manager ate in restaurant at lunch time.rooms well equipped no loud music after about 1100pm allin all great holiday good value.

Room Tip: try to engage with staff learn a few words of Portuguese then they will learn your language it make...
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  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank daddydeyomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela E, Public Relations Manager at Hotel Baia Cristal, responded to this reviewResponded 10 October 2017

Dear daddydeyomas,
Thank you for your review, your opinion is very important to us.
Your comments are very important for us to do even better.
It will be a great pleasure to welcome you again at Hotel Baia Cristal.
Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Baia Cristal

Address: Vale de Centianes, Carvoeiro 8400-525, Portugal
Region: Portugal > Algarve > Faro District > Carvoeiro
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#4 Spa Hotel in Carvoeiro
#5 On the Beach Hotel in Carvoeiro
#7 Luxury Hotel in Carvoeiro
Price Range: $51 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Baia Cristal 4*
Number of rooms: 121
Official Description (provided by the hotel):
Located in one of the most beautiful places in the Algarve, on a cliff top, the Hotel Baia Cristal offers a peaceful atmosphere with a fantastic sea view. Upon the beach of Vale Centeanes and 1700 m from Carvoeiro beach, this 4 star hotel has 120 rooms. With areas from 36m2 to 55m2, Hotel Baia Cristal has at your disposal 14 Suites sea view, 10 Suites garden view, 38 Rooms sea view and 58 Rooms land view, with Private bathroom, Satellite TV, Individual A/C, Minibar, Safe, Direct dial telephone, Balcony, Tea and Coffee facilities, Kitchenette (only in suites). Hotel Baia Cristal has at your disposal Restaurant Gaivota, a cosy restaurant with beautiful views to the sea. Open for breakfast and dinner with Portuguese and international cuisine; and Bar "Albatroz", a relaxing bar with live music, ideal for enjoying the sunset in the company of a delicious cocktail. The terrace serves meals and snacks throughout the day. During the Summer, there is also Barbeques, where guests can enjoy barbecues by the pool, filled with popular music and dance; and also a Pool Bar "BierGarten", where it is possible to enjoy refreshing drinks throughout the day. For Leisure, there are two outdoor Swimming pools, a kid's club, Tennis court, Giant chess board, Indoor Swimming pool, Sauna, Turkish bath, Fitness room, Massage and body treatment room, Games room (snooker, table football, ping pong and video games). For business purposes, there is Meeting room "Lagoa" with Capacity up to 80 people (8,5m x 10,85m x 2,29m). Other services: 24 Hour reception, Multilingual staff, Tour and information desk, Wireless internet, Live music, Car rental, Private parking, and a Shuttle bus to Carvoeiro. Vale de Centeanes Beach: 300m, Carvoeiro Beach: 1.7 km, Lagoa: 7.5 km, Portimao: 16 km, Faro Airport (FAO): 65 km, Lisbon Airport (LIS): 275 km. ... more   less 
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Also Known As:
Baia Cristal Hotel
Baia Cristal Vale Centianes
Hotel Baia Cristal Carvoeiro, Portugal - Algarve

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