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1 - 6 of 81 reviews
Reviewed June 24, 2018 via mobile

We were staying in the hotel for 3 nights. On our 1st night we went to dinner in the restaurant. As a person who does not eat beef or pork, I ordered the dish that was labeled "grilled cod." It came out layered in ham with chorizo. When I told the waiter I could not eat the fish layered with all this pork, he apologize but refused to give me any type of discount. This is not acceptable. The menu needs to be more descriptive.

Stayed: June 2018, travelled as a couple
Thank Brewtopia88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 7, 2018

We had a very cold welcome and felt really like disturbing the staff. We were quite the only customers as we were at the start of the season. We got a very cold room with a strong musty smell as well as in the corridors.

The breakfast were quite sad, with industrial fruits and cheese in on island where mandarines and local cheese are plenty.

The view is very nice but if you like authenticity and local experience, don't come here.

  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Edelweiss17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 29, 2016

This hotel features an amazing panorama into the Caldeira of Furnas. The rooms are old fashion style and not very soundproof but the vista totally makes up for it. I visited in high season and there were only very few guests. The receptionist was doubling as a cook and a nightguard so don't expect extensive service. The swimming pool was unusable. The breakfast was just ok. Make sure you arrive before 10pm on your day of arrival as the reception closes down.

  • Stayed: August 2016, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank cheftrainer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 10, 2016 via mobile

We spent 3 nights in this residential and we really appreciate this place. People are very friendly, breakfast is good except coffee. It is very quiet, 10 min from the center by foot. Furnas is a nice place to visit.

Stayed: June 2016, travelled with friends
Thank babamar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 25, 2015

We stayed for 5 nights and were really pleased of the very friendly service of Paulho, who made anything possible. The hotel is located at the "end" of the town with a nice view over Furnas, but still in a short walking distance to all interesting points. The breakfast was really good for the price of the room, also the cleaning women were nice and did a good job! The outdoor pool was quite nice. The WIFI worked pretty good in the room!

  • Stayed: September 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Hasn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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