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All reviews small chest of drawers indoor pool one way system bed apartment close to the hotel minute walk third floor fresh fruit salad fine hotel boiled eggs small kitchen self catering stayed here for a week housekeeping staff walking distance coffee machine excellent stay
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Reviewed June 18, 2018

We never made it to this hotel but I'm very disappointed in this hotel's policies.
Our trip to the Azores Islands had to be cut short due to a family emergency and we cancelled our reservation at this property. We cancelled more than a week in advance but they charged us 100% for our stay 1) even during high season and 2) even when they offer more more flexible policies on other third party sites (50% cancellation fee the day before reservation).

If you are looking for a hotel with some flexibility, I would not recommend this hotel.

  • Stayed: June 2018, travelled as a couple
    • Service
Thank travelerU6394SW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
car0linar0drigues, Gestor de Relações Públicas at Antillia Aparthotel, responded to this reviewResponded 3 weeks ago

Dear guest,

We’re sorry for any inconvenience we may have cause you and regret that your experience at our Hotel did not meet your expectations. We will take all necessary measures to ensure that this does not happen again. Thank you for your suggestions and we hope to receive again.

Cordially,
The Team from Antillia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 18, 2018 via mobile

Really nice apartment hotel close to the center. Nice and clean rooms, big terrace and friendly staff. The pool area with sunbeds is perfect - not too big and not to small.

Only minus is that they have a caged bird in a very small cage with no ability to fly.

Stayed: June 2018, travelled with friends
Thank olssonmalin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
car0linar0drigues, Gestor de Relações Públicas at Antillia Aparthotel, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thanks a lot for your review on your stay at our hotel.
It is quite gratifying for all the staff to know that you had a great stay with us.
We hope to have the pleasure of receiving you again.

All the best,
The Team from Antillia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 10, 2018

Blissfully quiet, immaculately clean room, comfortable bed. Reception personnel unfailingly courteous and helpful, completely fluent in English. Hotel is tucked away in an "alcove" away from the street. Delicious breakfast included in room rate. The same hotel restaurant serves delicious dinners (I had a marvelous swordfish steak with bright green tender broccoli (NOT overcooked) and bright orange tender carrots (NOT overcooked). Servers were gracious and attentive. Wake-up call and reserved taxi to airport came exactly as promised.

Room Tip: High floors, better views. Above the 5th floor (European floor numbers), you must take TWO elevators between street level and your room.
  • Stayed: June 2018, travelled on business
    • Value
    • Rooms
    • Service
1  Thank OccasionalTraveler65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
car0linar0drigues, Gestor de Relações Públicas at Antillia Aparthotel, responded to this reviewResponded 3 weeks ago

Dear Guest,
Thanks a lot for your opinion about you stay a tour hotel.
It is quite gratifying for all the staff to know that you had a great stay with us.
We hope to have the pleasure of receiving you again.
All the best,
The Team from Antillia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 4, 2018

We really enjoyed our stay at Antillia Hotel Apartamento, just a short walk from the sea front and the town centre although it was quiet and tucked away. The staff were very freindly and attentive, reception staff spoke perfect english and were happy to help with anything. The hotel restaurant was smart and clean and the food was good, at breakfast time fresh bread was always available and delicious. The rooms were spacious and the maid staff were friendly and dilligent on cleanliness. Overall a great place and mwe would stay there again.

  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank shaunredman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
car0linar0drigues, Gestor de Relações Públicas at Antillia Aparthotel, responded to this reviewResponded 3 weeks ago

Dear Guest,
Thank you for staying with us.
We appreciate your comment, it’s always a pleasure to know that you enjoyed our services. We hope to see you again in a near future.
Yours sincerely,
The Team from Antillia

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Reviewed March 20, 2018

Like some other recent reviewers, we came to the Antillia for a week on a really cheap deal. For us the good points of the hotel outweighed the bad points. It was clean and well-maintained throughout and staff were always friendly and helpful. Our room was not large but it was comfortable. Parking was available free, but a little tight when there were a lot of clients at the gym on the same site. Breakfast was a mixed bag: an excellent fresh fruit salad every day and good selection of breads and cakes etc, but machine coffee, limited cold savouries and cooked food that usually was also almost cold. We ate in one evening and concluded that it would be better if the hotel didn't even try to serve evening meals at this time of year, although the Mozambique Prawns were lovely.
The location of the hotel is good for walking to the harbour and other restaurants etc, although the narrow pavements and busy roads close to the hotel take some of the pleasure away.

  • Stayed: February 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Peter I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
car0linar0drigues, Gestor de Relações Públicas at Antillia Aparthotel, responded to this reviewResponded March 28, 2018

Dear Dierama
We really appreciate the time you took to let us know your opinion about your stay in the Hotel Antillia. Your opinion is very important to us.
We are very happy to see that you pointed out most of our services and that you enjoyed them. The location is very good to move around the city and the parking is always available to park the car.
But we are also sad to hear that the food was not as you expected. Usually, the clients enjoy the food the restaurant serves, so if you give us a new chance and come to visit again we will try to make our best to make your stay the perfect stay.
We hope to see you again in your next visit to the island.

Best regards.

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