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1 - 6 of 731 reviews
Reviewed October 14, 2019

This hotel is close to the airport but with a great location to the centre of Ponta Delgado. Great indoor and outdoor pools with wonderful sauna and steam rooms. Front desk service was great and very friendly. Breakfasts were very good and we had dinner one evening in the resatuarant which was very good. The hotel room spotless with a beautiful foyer. Great choice

Date of stay: October 2019
Thank canadianvisitor34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PauloL2935, Manager at Azoris Royal Garden - Leisure & Conference Hotel, responded to this reviewResponded October 14, 2019

Dear Guest,
Thank you for taking the time to review our services. We hope to see you again soon in one of Azoris hotels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 30, 2019

What a lovely hotel, comfortable rooms, beds, indoor and outdoor pools, gym, very friendly staff, and food, glorious food! You've got to try the Koi natural breakfast yoghurt with pumpkin jam, oatflakes with raisins and almonds, delicious!
This hotel accommodated our every need and was centrally located. Most advantageous as it turned out was the business centre in which I spent many an hour sorting out a few issues, in comfort. This hotel is definitely on our return list.
In fact the Azores are on our re-visit list, anybody seriously interested in trekking and hiking will find this is the paradise you've been looking for as the weather is as pleasant as the scenery, I love it!

Date of stay: June 2019
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 15, 2019 via mobile

This is a lovely hotel. Like everything in Ponta Delgada it is spotlessly clean. Service is understated but excellent.
The breakfast buffet is very good with local food featured as well as other ‘classics ‘.
The staff in the dining room work very hard to keep everything pristine at all times.
The outdoor pool and garden is a tranquil delight so do spend some time there.
There is a tennis court, a gym, a sauna and steam room and indoor pool and jacuzzi too. There are also some shiny new bikes to hire and Ponta Delgada is safe for holiday cyclists.
Special mention has to go to the amazing sparrows in the Japanese style courtyard garden at dusk. What a treat to see and hear them in their hundreds.
The hotel has a bus stop outside for the airport bus. It’s literally about 15 mins away so just hop on at the airport and ask the driver to tell you when to get off. The hotel is ideally placed to explore Ponta Delgada on foot - only a few minutes to the main squares and sea front.
The standard of housekeeping is very high. We were very comfortable and happy. We talked to guests who were back for second and third visits - as we will be!

Date of stay: September 2019
Trip type: Travelled with friends
Thank Wizzbey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 16, 2019 via mobile

Close to airport, and the onsite pools are a big plus. Rooms are decent, and AC was good. Front desk service was great, but the cafe was slow. Often had to flag down to order drinks and food. Overall, it was a pleasant experience for one night.

Date of stay: August 2019
Trip type: Travelled solo
Thank 439jeremyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 27, 2019 via mobile

We really like our room with a balcony overlooking the garden. There is very little noise from other guests. We were able to hear airplanes, but it wasn’t too much. The beds were a bit hard for our liking but we slept so well. The room was clean, the air-conditioner worked ok and we were lucky to have a bathtub in the bathroom.
The breakfast is good - but unfortunately acoustics in the restaurant is terrible (too much noise from guests and kitchen). Staff is attentive and fast and sometimes take our dishes before we are done - but happily help out to replace what we needed.
It would be quite nice to have a drinking water fountain by the wellness area. Also, many children were visiting as well which made it impossible to chill in the jacuzzi and sauna as they were playing and jumping in and out of the pool. It would be nice if the wellness area was reserved for relaxing purposes. (Children do also make full use of the outside swimming pool).
The gym is ok, although it would have been great to see some paper and soapy water to clean up after yourself.
At around 9 pm each night tiny birds fly in to sleep in the garden and we really enjoy watching them.
As a last remark, the hotel gave us a complimentary filtered water bottle in our first night and it would be amazing if they did that every day during room clean up, it would mean so much to have a liter of water waiting at the end of a beautiful day in the Azores.

Date of stay: July 2019
Trip type: Travelled as a couple
1  Thank Anne Lise G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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