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All reviews business room swimming pool breakfast room except sunday star hotel view from the balcony sauna and steam room the cleaning lady hotel is located flight path overnight flight tv set good size bread small gym nice hotel top floor
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Reviewed March 14, 2018

The location it is near to downtown , near to bus station, to port, near to mall , near to airport.
The breakfast was excellence , They offer to us a very good dinner ( with cheese and wine ) with excellent product from Azore .The pool area it is very good very well equipped . The clean it is exemplar .
From my point of view it is 4 star hotel

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank DanBineata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
car0linar0drigues, Gestor de Relações Públicas at Hotel Ponta Delgada, responded to this reviewResponded March 28, 2018

Dear Dan
Such a friendly comment!
It's comments like yours that make us come to work every day with a smile.
Our team works hard to ensure our guests find their stay valuable in every way from services to amenities and accommodations.
Your comments will be used to guide our efforts in improving these areas that you mentioned above in your comment. Your opinion is important to us.
We hope to welcome you back in the near future at our Hotel.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 1, 2018

This Hotel is located in central downtown just 2 minutes walking distance from Campo de S. Francisco. The building is old but conserved. The room is spacious enough and bathroom is functional and clean. The bed is flat and seems not very confortable, but the offers good quality sleep. The TV in the room has many channels to chose from. Breakfast is good with 3 types of bread, hot and cold drinks, eggs, bacon. This is a honest hotel suitable for leisure or business.

Date of stay: February 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Pedro P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
car0linar0drigues, Gestor de Relações Públicas at Hotel Ponta Delgada, responded to this reviewResponded March 6, 2018

Dear Pedro,
Thank you very much for sharing your experience with us.
Our team will be very pleased knowing that you enjoyed your stay in our hotel. We´re glad that you liked our breakfast service and our facilities.
Your opinion it’s very important to us, who have done everything to continuously improve the quality of our services.
We hope to see you very soon in Hotel Ponta Delgada.
We wish you all the best,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 4, 2018 via mobile

I spent Christmas here in the Ponta Delgada Hotel. The hotel may be small but it sticks out first of all I found all the staff very helpful from the moment I arrived as my flight was delayed by three hours and as I walked in the man at the front desk gave me a quick run down of the hotel then I was of to bed. The room was of good standard. It had a small balcony where two chairs and a table where you can sit relax with a drink ok the view might not be the best in world but I think all rooms you be able to see the sea well from the back of the hotel you can. The only problems I had with the room was the TV was very small, the internet router which keeps flashing I found this distracted in the evening but the internet service was 10 out of 10. The other was the bathtub it was very small I do may be it best to have a shower cubicle instead of the bathtub. The room was serviced everyday. I found the breakfast room a bit small but the there was a good selection of food to have to get you going in the morning with Coffee/Tea. This hotel also offer a pool and an Jacuzzi also sauna and steam room, the sauna and steam room are only open in the evening it also has a small gym.

The location of the hotel is about a 10-15 minute drive from the airport which means your will hear planes come and go but they are not often. It’s around 10-15 minutes walk in to Ponta Delgada itself where you find lots of places to eat or just have a coffee. The hotel has a restaurant next door where your get a 10% discount where you show your room key.

Overall I enjoyed my stay at this hotel and I would rebook it again.

Date of stay: December 2017
Trip type: Travelled solo
1  Thank 105colinm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
car0linar0drigues, Gestor de Relações Públicas at Hotel Ponta Delgada, responded to this reviewResponded January 15, 2018

Dear Guest,
We appreciate your kind comments. It’s always very gratifying for us to receive a maximum evaluation.
We are glad that you liked your stay at our Hotel, especially breakfast service and common spaces.
The good news is that the televisions will be modernized very soon.
We hope to see you again at Hotel Ponta Delgada.
We wish you all the best,

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Reviewed December 31, 2017

Close to the city center.
Older hotel that needs some improvements, but we noticed works being done on the 4th floor.
If you can get a good rate, then it's a good choice.
You can hear airplanes coming and going, but it's not too bothersome.

Date of stay: December 2017
Thank c0rita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
car0linar0drigues, Gestor de Relações Públicas at Hotel Ponta Delgada, responded to this reviewResponded January 4, 2018

Dear guest,
Thank you for staying with us.
We would like to inform you that our hotel is being refurbished so that our guests find more value in their stay.
We appreciate your comment, it’s always a pleasure to know that you enjoyed our services. We hope to see you again in a near future.
Yours sincerely,

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Reviewed November 26, 2017 via mobile

Stayed here for a week in November. Arrived at 8AM Monday and staff let us check in early which was great. Breakfast was good, breads, cheese, eggs, yogurt, etc. location was good, walkable to much of Ponta Delgada. Drawbacks were, the room is pretty spartan, no dresser, tiny TV, no shampoo etc, not a lot of space. There was construction on the floor above us so we heard drilling and hammering each day 8-6 all day except Sunday. Could hear neighbors through the walls. Pool/sauna is only open 5-9PM. Cleaning crew cleans rooms between 2-4 PM, so we missed a few cleanings because we were in the room at that time.

Date of stay: November 2017
Trip type: Travelled with family
Thank mylynda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
car0linar0drigues, Gestor de Relações Públicas at Hotel Ponta Delgada, responded to this reviewResponded November 27, 2017

Dear Guest,
Thank you for choosing our hotel for your trip. Our guest’s comments are very important to us and certainly they will help us to improve our services.
Our hotel is being refurbished, hence have found some situations described above. We apologize for any inconvenience this may cause.
We hope to see you soon in our improved facilities.
Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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