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“It was nice, furniture a bit dated”

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Tivoli Coimbra Hotel
Ranked #7 of 23 Hotels in Coimbra
Reviewed 18 August 2017

The room was comfortable and the bathroom nice. We thought we would have nice views and we didn't, however. The location was ok, we enjoyed walking from there to get to see more of Coimbra and not just the centre.

Room Tip: Get one in the top floors and ask for views of the city
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  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Rosa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nun0pires, General Manager at Tivoli Coimbra Hotel, responded to this reviewResponded 15 September 2017

Dear Guest,

Thank you very much for sharing with us your recent stay at Tivoli Coimbra.

Some of our rooms as well as some public areas have undergone recent remodeling. We have superior and renovated rooms. However, we will undergo renovations this year and therefore, we will take into account everything you have said.

We hope to see you again soon.

Best regards,
Nuno Pires
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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15 - 21 of 1,372 reviews

Reviewed 13 August 2017

My family and I were extremely well treated by the staff especially Bruno, who is a luggage locker and gave us excellent tips on the city and places to visit and eat, and the receptionists Marisa and Claudia who are so friendly.
The hotel is very comfortable, clean, modern and well located, being very close to the historic center, where are the main sights.
I recommend it to everyone as I plan to stay there again when in town.

  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank CleisonU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nun0pires, General Manager at Tivoli Coimbra Hotel, responded to this reviewResponded 16 August 2017

Greetings from the Tivoli Coimbra,

We welcome your satisfaction, as it is very gratifying to know that your stay has met your expectations. The comments of our guests are of great importance to all employees of this hotel because they are a source of motivation and incentive to keep our service of good quality.

I hope to see you again soon.

Nuno Pires
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2017

Hotel is close to the center a 10 minute walk and has a parking underground, with very accessible rates.
Rooms sre big and clean, but the look of them is very old style. A renovation is in place and hopefully itwill also include the rooms.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Minor Hotels
2  Thank marcovolonte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nun0pires, General Manager at Tivoli Coimbra Hotel, responded to this reviewResponded 27 July 2017

Dear Guest,

First of all, thank you very much for your comment.

Some of our rooms have undergone recent remodeling. We have superior and renovated rooms. We will take into consideration your comment since this year we will undergo further remodeling that will include the remaining rooms.

Any additional questions, please feel free to contact me directly via email nuno.pires@tivolihotels.com

Best regards,
Nuno Pires
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2017

Perfect team easy to find nice and interesting City good map - friendly service nice Pool Outdoor we would like to Comeback ohne day if we are on the way close to the City good weather Perfect conditions to Walk around

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank Mrxandmrsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nun0pires, General Manager at Tivoli Coimbra Hotel, responded to this reviewResponded 1 August 2017

Greetings from Tivoli Coimbra,

We would like to thank you for taking the time to place a review about your recent visit to Coimbra.

We are pleased to hear that you enjoyed your stay and that you felt that the staff was comitted to ensure that you had a pleasant one.

Rest assured that I will share your comments with our Experience Team.

Sincerely,
Nuno Pires
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2017

Fabulous hotel - no complaints at all. Easy to find, made feel very welcome and very helpful and accommodating staff. Rooms good size . Had to leave early before breakfast so staff organised a picnic brecky - very nice and wholesome.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank mareehelenf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 June 2017

Greetings from Tivoli Coimbra,

Thank you very much for sharing your experience during your recent stay in Coimbra.

We are glad that you found the Team helpfull and pro-active and that we met you expectations.

Rest assured that I will share your comments with the Experience Team.

Hope to welcoming you back soon in Coimbra.

Best regards,

Nuno Pires
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2017

the location is very confortable, close to the city center. The building and the rooms need remove some issues, because now looks a hotel from the 90's. The breackfast was right. The parking system is dificult tu understand, but run correctly.

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
1  Thank mariamontserratg473
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 29 May 2017

Greetings from Tivoli Coimbra,

Thank you for taking the time to share your experience at Tivoli Coimbra.

We are delighted to hear that you had a memorable stay with us and that you enjoyed our strategic location, as well as our breakfast. It will be a pleasure to pass your comments to our team.

Most part of our rooms have been recently renovated as well as the hotel's public areas. We have two refurbished floors as well as a superior floor with different types of accommodation. We will definitely consider your comments in a future remodeling or redecoration.

I sincerely hope to welcome you back on your next visit to Coimbra.

Kind regards,

Nuno Pires
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017

Location of hotel is very convenient, just a short walk from the old town and having parking facilities was also a plus. The hotel is traditional, some might say a little out-dated, but the rooms are very spacious and comfortable and it was well worth the money. Limitless wifi would have been nice.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Emma N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 18 May 2017

Dear Emma,

Greetings from Tivoli Coimbra,

Thank you for taking the time to share your experience.

We are delighted to hear that you had a memorable stay with us and that you enjoyed our rooms and our strategic location. It will be a pleasure to pass your comments to our team.

Specifically about the internet service, if you sign up to our free loyalty programme - GHA Discovery- you have free high speed WIFI internet in every Tivoli Hotel & Resort and, indeed, in over 350 GHA Discovery hotels around the world.

The programme also offers perks such as a newspaper of your choice during your stay, and mineral water on arrival. Sign up now and enjoy these benefits on your next stay.

Looking forward to welcoming you once more.

Best regards,

Nuno Pires
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tivoli Coimbra Hotel

Address: Rua Joao Machado 4 5, Coimbra 3000-226, Portugal
Region: Portugal > Central Portugal > Coimbra District > Coimbra
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Coimbra
#3 Luxury Hotel in Coimbra
Price Range: $93 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tivoli Coimbra Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
The Tivoli Coimbra combines tradition with contemporary style. Located in the centre of Coimbra, near Rua da Sofia, the Tivoli Coimbra is an excellent 4-star Coimbra hotel which simply oozes comfort and well being. Leisure also takes on a cool feel in the atmosphere of the Tivoli Caffe Coimbra, in the meeting rooms and in the surprising and fully renovated superior rooms. Leave your car in the hotel's private car park and take a stroll around this city of tradition. ... more   less 
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Also Known As:
Tivoli Hotel Coimbra

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