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All reviewsoverlooking the marinawithin the wallsold fortresscitadel wallshistoric settingtaberna daindoor poolrooms are modernunique hotelbreakfast restaurantsun decksmall windowsuperior roombreakfast roomstayed longerexcellent hotellovely town
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Reviewed June 18, 2018

An excellent place, with a great history! Thank you for the availability and the great sense of service that your entire staff showed to us!
A lot of work in amount but everything was perfect once in place!
thank you again!

  • Stayed: June 2018, travelled on business
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Review collected in partnership with Pestana Hotel Group
Thank Elena C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JCFCidadela, Diretor-Geral at Pestana Cidadela Cascais, responded to this reviewResponded June 18, 2018

Dear Mrs. Elena Cozmescu

First of all we would like to thank you for your amazing words about your most recent experience at Pestana Cidadela Cascais, Pousada & Art District. Your comments were shared with all our Team Members and they were delighted to hear how much you enjoyed your stay and how well your event was held by our Groups & Events department. We will be thrilled to welcome you back in a near future.

Kind regards

José Carlos Fernandes
Hotel Manager

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Reviewed June 16, 2018 via mobile

We stayed here in June. Welcomed with an upgrade to a sea view room that was superb. Really clean and tidy hotel that felt brand new all around. Pool outside was very cold but spa indoors was great. It’s amazing to stay in somewhere so historic with all the modern amenities one could ask for. The staff were amazing and when you come back after a day exploring the free museums offered to guests or a day on the beach, there is a free glass of Porto waiting at reception. Loved this place and would return.

Stayed: June 2018, travelled as a couple
Thank Murray_oliver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JCFCidadela, Diretor-Geral at Pestana Cidadela Cascais, responded to this reviewResponded June 18, 2018

Dear Mr. Murray_Oliver

First of all we would like to thank you for your amazing words about your most recent experience at Pestana Cidadela Cascais, Pousada & Art District. Your comments were shared with all our Team Members and they were delighted to hear how much you enjoyed your stay. We will be thrilled to welcome you back in a near future.

Warmest regards

José Carlos Fernandes
Hotel Manager

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Reviewed June 15, 2018

Amazing location, friendly staff (Giuliana at breakfast specially hard worker and friendly), super confortable rooms and food to die for. Pool could open earlier and be a bit warmer but overall great. Miss it already

  • Stayed: June 2018, travelled with family
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Review collected in partnership with Pestana Hotel Group
Thank maralane999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JCFCidadela, Diretor-Geral at Pestana Cidadela Cascais, responded to this reviewResponded June 18, 2018

Dear Maralane999

First of all we would like to thank you for your amazing words about your most recent experience at Pestana Cidadela Cascais, Pousada & Art District. Your comments were shared with all our Team Members and they were delighted to hear how much you enjoyed your stay. We will be thrilled to welcome you back in a near future.

Kind regards

José Carlos Fernandes
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 14, 2018

Loved the hotel's unusual décor and layout. Rooms were very quiet and with blackout curtains. Not all rooms have a bath but we were happy with just having a large shower. Rooms are clean and the nightly turndown service with chocolates on the pillows was a nice touch.
The breakfast room overlooks the harbour and had a great selection in the buffet plus nice extras of freshly made omelettes, poached or fried eggs and sparkling wine to make mimosas with. Staff were very helpful and polite.
On the last day of our trip I unfortunately hurt my foot in the outdoor swimming pool (my own fault!). The reception staff and manager couldn't have been more helpful, attended me with a first aid kit and arranged a taxi to take me to the hospital. They also had our bags waiting on our return as we had to head straight to the airport. This was the only low point of our stay at the hotel. Have already recommended it to a friend.

Room Tip: Rooms with small garden was very quiet
  • Stayed: June 2018, travelled as a couple
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Thank SarLar16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JCFCidadela, Diretor-Geral at Pestana Cidadela Cascais, responded to this reviewResponded June 18, 2018

Dear SarLar16

First of all we would like to thank you for your amazing words about your most recent experience at Pestana Cidadela Cascais, Pousada & Art District. Your comments were shared with all our Team Members and they were delighted to hear how much you enjoyed your stay. We will be thrilled to welcome you back in a near future.

p.s. Hope your foot is now in good shape.

Receive our best regards

José Carlos Fernandes
Hotel Manager

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Reviewed June 13, 2018

Modern, comfortable, uplifting and cool. I loved the location and art in this beautiful hotel. Super setting in old fort and overlooking the marina. I would definitely stay there on my next visit to Cascais and highly recommend it.

  • Stayed: June 2018, travelled solo
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Review collected in partnership with Pestana Hotel Group
1  Thank joanneblenner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JCFCidadela, Diretor-Geral at Pestana Cidadela Cascais, responded to this reviewResponded June 18, 2018

Dear joanneblenner

First of all we would like to thank you for your amazing words about your most recent experience at Pestana Cidadela Cascais, Pousada & Art District. Your comments were shared with all our Team Members and they were delighted to hear how much you enjoyed your stay. We will be thrilled to welcome you back in a near future.

Receive our best regards

José Carlos Fernandes
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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