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“Sadness”
Review of York House

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York House
Ranked #154 of 255 Hotels in Lisbon
Certificate of Excellence
Reviewed 30 November 2016 via mobile

We decided on the The York House as it was highly recommended by some friends. I now believe they must have stayed there some two hundred years ago.
As you enter the place you jump in a world of sadness and tiredness. No smiling face. No one is greeting you. No help.
The room we stayed in was so empty that certainly didn't justify the price. The bathroom is more of a wardrobe with a toilet and sink. Talking about breakfast...well...good but definitely not worth the extra €15 per person!
Will not recommend this place.

Stayed: November 2016, travelled with friends
3  Thank Bucin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 21 of 264 reviews

Reviewed 4 November 2016 via mobile

Lisbon is the THE city right now. It's hard to pin down exactly what it is that wraps you in its charms. Certainly the physical setting of labyrinthine streets falling down hills to the harbour river. The broad light that last til late in the day, reflecting off the faded glories of Lisbon's seafaring, royal, colonial architecture. The discovery of new delicious wines that are amongst the oldest in the world. The food - the food! Connected to a long history but finding ways to explore and surprise. And the warmth of the Portuguese. Simply a place you can lose yourself in for days and weeks.

In this sitting is boutique hotel York House. Behind a typical Lisbon wall lies a grand old house up private steps into an even privater and welcoming ivy-clad courtyard. Here breakfast and dinners are served amongst a small and intimate number of guests. Some seem like they'd just as soon spend the warm days with a book and a Porto Tonico (our new favourite drink of 1 part white port wine and 2 parts tonic garnished with anything from lemon peel, organise segments and cinnamon) as much as venturing out each morning to savour Lisbon and beyond (beyond including the obligatory but not overrated visit to Pasteis de Belem for the original Portuguese tart.).

Rooms are a modern twist on a grand old English-style manor house. Generous-sized with good bathrooms and amenities. Breakfasts are relaxed and generous. And the staff are welcoming and warm.

We only had 3 nights but felt like we could have booked in for 2 weeks and still not tired of staying at York House and enjoying Lisbon.

Stayed: October 2016, travelled as a couple
1  Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2016

This is a lovely friendly hotel off the beaten track, but still an easy walk to transport links. There is a train stop at the bottom of the hill which will take you to the centre of Lisbon one way, and Cascais and Estorill the other way. The hotel has an unassuming entrance off the street, with steep cobbled steps up to the hotel - There is help carrying suitcases which was a relief, and the offer of an umbrella which was essential as it was raining when we arrived. You arrive at a lovely courtyard with tables and chairs, perfect for an evenings drink or tea and snacks. the hotel was an old monastery, so lovely old stairs and corridors, dark colours and antique furniture. Our room was quite adequate, and looked over the rear of the property so quiet, with views of trees and rooftops. Our only complaint was the pillows were a bit lumpy, and we didn't get room service the first morning, however the staff were most apologetic and it was good from then on. Minimal goodies in the room, but all quite good enough for a short stay. Breakfast was excellent with very good coffee. If you want atmosphere and history, and not a shiny modern hotel, then this is one to recommend.

  • Stayed: October 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Robert and Anna... J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2016

This hotel is a beautiful, comfortable oasis in busy downtown Lisbon. Unassuming from the street, you climb the stairs to enter a courtyard oasis surrounded by beautifully appointed (not modern) rooms. The staff is friendly and exceedingly helpful (especially with your bags up and down the stairs). And their restaurant is fantastic. We ate there the first night because we were travel weary and didn't want to go out. Our meal was so good and service so friendly we decided to have a second dinner there out of our three nights in Lisbon. Definitely a place we would go back to. Ask for room 411, our two level room with a full living room downstairs, a private patio and a view of the river from the upstairs bedroom.

Room Tip: Room 411 was great. We didn't see any others.
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  • Stayed: September 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2016

The Your House has comfortable rooms, good food, and a beautiful terrace hidden away from street noise. Lush trees and vines and flowers provide beauty and shade. The staff are all friendly and welcoming. The neighborhood is worth exploring, even though it's a bit out of the way. About equidistant from Belem and from the Alfama. Strong and free wifi. In years past I've been to small conferences at the York House; they have good meeting space for ten to fifteen people.

Room Tip: There are two rooms (junior suites) with private outdoor space (for a price.)
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  • Stayed: August 2016, travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank Kjcolvard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2016 via mobile

Unfortunately the area around York House is being renovated and there is rubbish and graffiti and building going on all around. There is steep uneven steps up to the hotel and a "strong man" comes to carry your bags. Up top is a lovely terrace where you can relax and have snacks or drinks and beautiful meals. The staff are always helpful and deserve much praise. I found the room a small for a 4 star hotel but there is a nice lounge and free port and delicious custard tarts. The cleaning service is very good.

Stayed: July 2016, travelled as a couple
2  Thank Susanne N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2016 via mobile

For sure a great past and it could still be a fantastic place , but it would require the intervention of some smart interior decorator in order to give a new and fancier look .
The location is quite interesting . It is an area of Lisbon not very central but which is rapidly coming back up .
Several new things around like LX factory , Ribeiro market , new fancy buildings and a great museum next door
The York House deserves to restore its old glory .
Management is , at the end , quite friendly , but they need to be understood . First impression it is not necessarily very warm.
Rooms have everything you need . They have been recently half redecorated but something is missing . Nothing to give you the feeling of an interesting place as you nowadays like to experience .

Stayed: May 2016, travelled as a couple
Thank cesare c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about York House

Address: Rua das Janelas Verdes 32, Lisbon 1200-691, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#50 Business Hotel in Lisbon
#109 Luxury Hotel in Lisbon
Price Range: $139 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — York House 4*
Number of rooms: 32
Official Description (provided by the hotel):
Historic 17th century Convent converted to a homey Pension encompassing a patio & gardens overlooking river. ... more   less 
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Also Known As:
York House Hotel Lisbon
York Hotel Lisbon

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