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“stolen money”
Review of Lisb'on Hostel

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Lisb'on Hostel
Ranked #46 of 504 Speciality Lodging in Lisbon
Certificate of Excellence
Reviewed 24 October 2017 via mobile

Would not go to this hostel a second time! The staff is very unfriendly and the whole hostel is filthy! In addition to this would be careful with leaving money in the hostel as it is likely to disappear while nobody is in the room! And if you try to contact them to talk about your problems they do not respond or try to help you, so you get the feeling that they do not take you for serious! It‘s a cheap hostel but the next time rather investing some more money and being treated like a real guest! Even found men underwear in our girlsdorm and nobody cared about it!

Stayed: September 2017, travelled with friends
Thank maz171998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisb'On H, Gerente at Lisb'on Hostel, responded to this reviewResponded 2 November 2017

Hello Thank you for your feedback!

Regarding your claims we did investigate and contacted you.
You were staying in shared dorm with other people , there are lockers to be used under the bed and also safes to be rent outside the room. We provide the necessary security for a Hostel . Other than that guests are reponsible for their own belongings.
As for the mens's underwear found in your room , we also are not responsible for what happens or happened in your dorm .

Kind regards

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1 - 7 of 310 reviews

Reviewed 7 October 2017

The hostel is located in a fantastical historic building, on a hilltop in the Old Town, providing excellent views. It's clean and has an awesome spacious common area. On the downside, the service was polite but surprisingly unfriendly. It's quite a big establishment and therefore lacks the charm of smaller hostels.

  • Stayed: October 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Tanel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017

I've been in this hostel for 4 nights at the end of august.
Staff pretty helpful and kind but not really friendly.
The place is beautiful, common areas are clean and with beautiful design.
I would hardly recommend it

  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Service
Thank SabinaNova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2017

Reasonably central location. We stayed in a dorm room with multiple bunk beds. Breakfast was ok. Views were good. Common room was ok with a makeshift bar.
Common bathroom and toilet area was disgusting with broken fittings and not very clean.
Out of hours, seemed very difficult to get any help from front desk staff since there was no one there to check out at 6 am and had to wait a while.

  • Stayed: November 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank dselvan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2017 via mobile

Please go there! No doubt it's one of the best locations, people and service. I loved my stay there. Breakfast is super nice, terrace is amazing, view is breathtaking. They are always trying to accomplish tourists requests in the best way.
Totally loved it!

Stayed: July 2017
Thank Lina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2017 via mobile

This was the second time we stayed at this hostel, it was really good the first time so we thought we would return.
This hostel is really not good if you want to socialise and meet new people. All the communal areas, garden, kitchen, pool room etc are locked at 2230-2300 until the next day. So if you don't want to go to sleep or go out clubbing at night, there is nothing to else do.
If you leave food and drink in the fridge, you can't get this after hours as the kitchen is locked.
The staff were unhelpful and I felt unwelcome. It took the staff around 20-30mins to answer the front door one night as the bell doesn't work. So i was left on the door step.
The shower heads are broken and water is cold. The bathrooms smelled bad and bins were rarely emptied so there was lots of tissue over the floors.


Overall I will definitely won't be returning to this hostel and really disappointed as I enjoyed my stay so much the year before.

Stayed: July 2017, travelled with friends
Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2017 via mobile

This renovated building is beautiful and adds a touch of luxury to your stay, with all the charm that a hostel brings. The dorm rooms are spacious, the bunk beds solid, and the communal areas are clean, comfortable and well equipped. The views across the river from the roof terrace are amazing. This is definitely my favourite place to stay in Lisbon, with the added bonus that it's right in the heart of the old town.

Stayed: April 2017, travelled solo
Thank WaltzingSol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisb'On H, Gestor de Relações Públicas at Lisb'on Hostel, responded to this reviewResponded 5 May 2017

Hi Kilkaya!


Thank you for your feedback, we hope to see you back here again!


Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lisb'on Hostel

Address: Rua do Ataide 7A, Lisbon 1200-034, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Bairro Alto, Bica & Cais do Sodre
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #46 of 504 Speciality Lodging in Lisbon
Price Range: $23 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Lisb'on Hostel 2*
Number of rooms: 17
Official Description (provided by the hotel):
Located in the Historical and most central part of Lisboa, Baixa-Chiado, the Lisb’on Hostel offers you the opportunity to feel this unique city in the hostel itself. Our inspiration is Lisbon, our objective your wellness our strength this exceptional last century house with fantastic views to the river, a garden and a terrace to enjoy them, our wish your arrival. ... more   less 
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