Clarion Suites hotel in Lisbon - if one books a few months in advance - can be a great value for money. It is not exactly a budget but it is certainly not an expensive hotel. With my partner we have been staying at Clarion Suites 4 out of our 6 visits to Lisbon in the last maybe 5 years. The suites are quite fine, the location is great, and the staff is ... ok. A few of the receptionists could be a bit more pleasant and not make guests sometimes feel like a burden but anyway the service is decent. During one of our stays the air condition in our suite leaked and we had to wait 2-3 days until they managed to sort the problem out ... but such accidents may occur from time to time. What we find irritating after our 4 stays in Clarion Suites in Lisbon is their ancient perception of IT. For the rates they charge they could easily have installed, for years already, free wifi internet access for all their guests. Instead they prefer (at least until two years ago) to have an old slow PC in the lounge and overcharging for a slow internet connection. A few times we have been trying to do online check-in for our flights and it was not possible because there was no printer connection or there were technical problems. After a few stays already at Clarion Suites I must say that my feeling is that the management doesn't care much to maintain high standards for their guests/customers' experience. The hotel needs updates but these are hard to see coming. Clarion Suites in Lisbon is ok but after a few times there it would be nice to see that the receptionists know that we are frequent customers and say a simple but warm "welcome back" and "see you again".
We recommend Clarion Suites but we would also recommend a few things as well to the management ... if they cared that is.
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- Also Known As:
- Clarion Suites Lisbon Hotel Lisbon
- Clarion Hotel Lisbon
- Clarion Lisbon
- Lisbon Clarion