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“Comfortable hotel”
Review of Hotel Real Parque

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Hotel Real Parque
Ranked #123 of 255 Hotels in Lisbon
Reviewed 26 April 2017

Our room on the top floor gave a good view of Lisbon. The hotel has a car park and a short walk from the metro. The bedroom and bathroom could do with some TLC but other wise fine.
Lisbon as you would expect is very busy so plan your trips and be early.

Room Tip: Top floor bedroom
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  • Stayed: April 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grupo_Hoteis_Real, Gerente at Hotel Real Parque, responded to this reviewResponded 8 May 2017

Dear Guest,

Thank you so much for your comment. It is very important for us to know our guests opinion.

We hope you come back to our Hotel for an improved experience.

Kind Regards,

Jorge Neves
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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131 - 137 of 1,409 reviews

Reviewed 24 April 2017

I stayed here with my mother and sister in law. Very nice hotel, good staf! It is very easy to reach from the AirPort and also only a 25 minute walk from the old town. Metro stations are closeby if you don't want to walk!

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sofie t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grupo_Hoteis_Real, Gerente at Hotel Real Parque, responded to this reviewResponded 8 May 2017

Dear Guest,

It was a real pleasure to read your review and to learn how much you enjoyed your stay with us.

Thank you for all your compliments to our staff, our location and our service.

Thank you so much for leaving us your feedback. We look forward to welcoming you again, hopefully soon, at the Real Parque.

Best Regards,

Jorge Neves
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2017

good location, clean rooms. friendly service, very good value, nice bar und cafeteria, friendly and prompt service at the reception, various selection for breakfast, excellent fresh fruit, close to 3 metro stations, nice tapas-bars in the surrounding

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank karenbettind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grupo_Hoteis_Real, Gerente at Hotel Real Parque, responded to this reviewResponded 8 May 2017

Dear Guest,

We are very happy to know that you enjoyed your stay with us. Thank you so much for your compliments about our location, our rooms, our service, breakfast and our restaurants.

We look forward to welcoming you again at the Hotel Real Parque.

Kind Regards,

Mariana Mourão
Real Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2017

Clean nice hotel, stayed for 5 nights, staff friendly and professional, room was big, and our room had nice view towards town. Everything worked as supposed to, breakfast had the usual selections. It is not that big of a hotel so there is not much walking inside the hotel. Wifi was in order, no speed complains. We did not use the restaurants on the hotel so unable to comment on them. But overall good value for money.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank halld_rg2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grupo_Hoteis_Real, Gerente at Hotel Real Parque, responded to this reviewResponded 8 May 2017

Dear Guest,

Thank you for your comments. It’s always important to know our Guests' opinion to maintain and improve our service every day.

We are happy to know that you enjoyed your stay with us and we look forward to welcoming you again, soon.

Kind regards,

Jorge Neves
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2017

Excellent location, very good services and an attitude of hospitality by staff. Breakfast was beyond expectations and the room including services was top class and value for money. Will recommend to friends and plan to visit again when in Portugal.

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jussipekkas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grupo_Hoteis_Real, Gerente at Hotel Real Parque, responded to this reviewResponded 8 May 2017

Dear Guest,

Thank you so much for your kind compliments about our service, our staff, our breakfast and our location.

We are very happy to know that you will recommend our Hotel and that you want to come back.

We will be delighted to welcome you again to our Hotel.

Kind Regards,

Jorge Neves
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2017

Average hotel. Hotel front desk staff is great but the service in the lounge and sports bar was lacking. the food is not great especially the breakfast buffet. Worst scrambled eggs i have ever seen. More like egg pudding...gross. Mattresses desperately need replacing as well as the pillows. Rooms were nice and clean overall. Nice and close to shopping! Decent location. Average.

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Drew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grupo_Hoteis_Real, Gerente at Hotel Real Parque, responded to this reviewResponded 8 May 2017

Dear Guest,

We regret that your stay did not meet your expectations.

We are sure that the situations you are refering to were unusual situations, but we will take your comments and opinion into consideration in the hope of constantly improving our Hotel's service quality.

We hope that, inspite of these unfortunate events, you return to our hotel for a better experience.

Kind regards,

Jorge Neves
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2017

Subway near the hotel. The hotel is not a bad Chinese restaurant. The peaceful area will be pleasant to walk along the alleyways. The huge shopping center near the metro station stores did not really like it but it's super good there. The shopping center stops the tourist buses.

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank marinagB5722EX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grupo_Hoteis_Real, Gerente at Hotel Real Parque, responded to this reviewResponded 8 May 2017

Dear Guest,

We are very happy to learn that you had such a great experience with us.

We will continue to do all of our efforts to improve our service every day.

We hope you stay with us again soon.

Kind Regards,

Jorge Neves
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Real Parque

Address: Avenida Luis Bivar 67, Lisbon 1069-146, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#81 Romantic Hotel in Lisbon
#92 Luxury Hotel in Lisbon
Price Range: $79 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Real Parque 4*
Number of rooms: 153
Official Description (provided by the hotel):
Real Parque Hotel, the first hotel of the Real Hotels Group, invites you to start your trip in the Portuguese capital. Acquaint yourself better with your location and where to go in Lisbon.Real Parque combines the charm of classic environment with other modern and sophisticated.Whether with family, friends or at work, the Hotel Real Parque in Lisbon will guarantee an unforgettable stay. ... more   less 
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Also Known As:
Real Parque Lisbon

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