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Internacional Design Hotel
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Reviews (1,691)
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1,055
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All reviewsrossio squarezen floorgreat locationfree welcome drinkrua augustatoilet papercentral locationoverlooking the squarefirst floornespresso machinethe hotel staffsmall roomthe heart of the citypastriesamazing hotelloved this hotelmain attractions
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Reviewed October 6, 2017

Nice, clean rooms, but some frustrations. The hotel had only five electrical adapters for 50 rooms, so we couldn't get one. Had to go shopping for an adapter before we could charge our phones, Ipad, etc. Also, the staff had no knowledge with regard to whether we needed a converter. We stopped traveling with our adapters and converters years ago because high priced hotels always provided them. Also, location doesn't allow for taxis to come to the door. You have to lug your bags down and across the street to where you can get a cab. Also, was difficult to cool off the room with a weak AC system. Too, the TV is locked into a very low volume. Can't raise it beyond this pt. which they said they lock to prevent next door guests being bothered. The problem is that seniors even with hearing aids can't hear the news, etc. on TV and no one was able to turn on closed captions. In short, the hotel seems more geared more to young European travelers who won have these frustrations!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Marty_Darte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I_Design_Hotel, Gerente geral at Internacional Design Hotel, responded to this reviewResponded November 3, 2017

Dear Guest

Thank you very much for your review about our hotel and services, it is with our guest's opinions that we are able to make it better.
We will take some measures in order to get enough adapters for the guests as well as the AC in the room.
Concerning the volume of the TV we had some complaints of guests because of the TV noise and that is why it was blocked, anyway it is possible to unblock it you just have to ask at the reception.
We hope to see you someday in a future here in Lisbon.
Kind regards,

Liliana Conde

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 25, 2017 via mobile

We stayed at the International Design Hotel in Lisbon recently and we were pleasantly surprised with the facilities, great breakfast, and outstanding location - right in the city center and within easy walking distance to great sights, restaurants, and terrific shopping.

The hotel staff was very friendly, and eager to be helpful in planning your daily sight seeing itinerary.

We found Lisbon to be a very walkable and charming city full of friendly people and interesting cultural neighborhoods with long historical roots. The International Design Hotel lets you easily enjoy all that Lisbon has to offer.

Stayed: September 2017, travelled as a couple
1  Thank Poochini1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I_Design_Hotel, General Manager at Internacional Design Hotel, responded to this reviewResponded October 4, 2017

Dear guest,

Thank you so much for having taken the time to write us such a lovely five-star review. It really makes my day to write your words.
I am so glad that you were "pleasantly surprised with the facilities, great breakfast, and outstanding location " and that our team was "very friendly, and eager to be helpful in planning your daily sight seeing itinerary".
Thank you again for such kind words. I am very happy that you enjoyed so much our stunning Lisbon. Hope to have you soon again at the Internacional Design Hotel.

Best regards,
Liliana Conde
General Manager

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Reviewed September 22, 2017

We were very happy with our stay here. The location is very convenient and central. Our room was a nice size, and the bathroom was very nice as well. We also enjoyed the breakfast and the common areas.

It is a boutique hotel without a big lobby or a lot of services, but we are very happy with that and found it quite elegant, clean, and full of friendly and helpful staff.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Howard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I_Design_Hotel, General Manager at Internacional Design Hotel, responded to this reviewResponded October 4, 2017

Dear Howard,

Thank you very much for your wonderful review. I am very happy that you found the location convenient, as well as the size of the room.
It's a pleasure to know that you found our hotel convenient to your needs and that our staff helped you to make your stay a memorable experience.
Thank you again for your lovely review. We hope to have you with us soon again at the Internacional Design Hotel.

Best regards,
Liliana Conde
General Manager

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Reviewed September 20, 2017

Nice boutique hotel with interesting design and perfect comfort. Excellent location in the city center, very good personal. Very comfortable room with good bad and bathroom. Very silent to sleep. Nice garden inside. Thank you for hairdresser recommended))

  • Stayed: May 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank mara4w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I_Design_Hotel, General Manager at Internacional Design Hotel, responded to this reviewResponded September 21, 2017

Dear Mara4w,

Thank you so much for having taken the time to wrote us such a kind feedback.
It is always a pleasure for me and my team to know how much our guests enjoy their stay with us at the Internacional Design Hotel.
Just like you mentioned, we have an excellent location right in the city center. Our hotel is a "nice boutique hotel with interesting design and perfect comfort". I am so happy that you found that our staff was very good and that they gave you good recommendations.
Once again, thank you very much for your lovely words, hoping to have you with us soon again in Lisbon.

Best regards,
Liliana Conde
General Manager

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Reviewed September 17, 2017

For tourism or business, if you need to be right in the centre of town, this is a very good choice. With a discreet entrance right off the corner of one of the main historic squares - our guided walking tour started only a few metres from the hotel - this hotel is definitely in the middle of things but is quiet and despite windows on the main streets, feels relaxed and inward looking. Its snug, the rooms, lift and lobby are all on the small side, but nicely equipped and with great design flair. Breakfast is good, service is limited but friendly. At the price,a good choice.

  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank JonB_SA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I_Design_Hotel, General Manager at Internacional Design Hotel, responded to this reviewResponded December 7, 2017

Dear guest,

Thank you very much for your review. It was a pleasure to have you here at the Internacional Design Hotel. Hope to have you with us soon again.

Best regards,
Liliana Conde
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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